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Articles published by J.D. Power

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Customer Satisfaction with Individual Annuities Strained by New-Client Experience and Digital Limitations, J.D. Power Finds
From J.D. Power
Via Business Wire
Satisfaction with Auto Insurance Claims Strained by Higher Deductibles, More Total Losses, J.D. Power Finds
From J.D. Power
Via Business Wire
Satisfaction With Small Business Banking Improves but Debt and Creditworthiness Concerns Loom, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData Automotive Forecast October 2025
From J.D. Power
Via Business Wire
J.D. Power: Strong Safety and Reliability Performance Boosts Satisfaction Among Gas Utility Business Customers
From J.D. Power
Via Business Wire
Speed, Simplicity, Savings: Percentage of Residential Wireless Internet Sign-Ups Doubles That of Wired, J.D. Power Finds
From J.D. Power
Via Business Wire
Life Insurance Customer Satisfaction Varies Widely Based on Carrier and Distribution Channel, J.D. Power Finds
From J.D. Power
Via Business Wire
Rental Car Customers Who Skip the Airport Counter Are Significantly More Satisfied and Experience Shorter Pick-Up Times
From J.D. Power
Via Business Wire
Business Wireless: Strong Coverage and Quality Pave the Way for Value-Driven Competition, J.D. Power Finds
From J.D. Power
Via Business Wire
Independent Insurance Agents Feel Undervalued, Underserved by Carriers, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData Automotive Forecast September 2025
From J.D. Power
Via Business Wire
Smart Household Appliances More Likely to Experience Reliability Issues, J.D. Power Finds
From J.D. Power
Via Business Wire
Brand Loyalty Faces Headwinds as Tariffs Reshape New-Vehicle Shopper Behavior, J.D. Power Finds
From J.D. Power
Via Business Wire
Too Much Hassle to Change: 32% of Cable TV Users Stay Despite Low Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
North American Airports See Gains in Passenger Satisfaction Thanks to Capital Improvements and Efforts to Localize Terminal Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
Homeowners Insurance Premium Increases Threaten Customer Loyalty, Long-Term Profitability, J.D. Power Finds
From J.D. Power
Via Business Wire
Touch and Go: Manufacturers Need to Find the Sweet Spot Between Screens and Simplicity in the Digital Cockpit Revolution, J.D. Power Finds
From J.D. Power
Via Business Wire
Account Security Outweighs Convenience Among Retirement Plan Website and Mobile App Users, J.D. Power Finds
From J.D. Power
Via Business Wire
Hotel Management Companies Face Food and Beverage, Facilities Maintenance Challenges as Operating Expenses Rise, J.D. Power Finds
From J.D. Power
Via Business Wire
August New-Vehicle Sales Climb 8.2% as Consumer Spending Reaches Record $54.6 Billion; EV Share Hits All-Time High
From J.D. Power
Via Business Wire
AI-Based Technologies Improve Customer Experience but Present New Challenges, J.D. Power Finds
From J.D. Power
Via Business Wire
More Small Businesses Consider Dropping Their Insurers, J.D. Power Finds
From J.D. Power
Via Business Wire
Medicare Advantage Plan Member Satisfaction Facing Headwinds; Digital Innovation an Emerging New Solution, J.D. Power Finds
From J.D. Power
Via Business Wire
Sitting Still: Seat Quality Flat While Design Glitches Buckle in, J.D. Power Finds
From J.D. Power
Via Business Wire
National Banks Continue to Outperform Regional Banks in Dealer Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
A Tale of Two Types of Credit Card Customers: Financially Healthy Cardholders Drive Gains in Satisfaction While Financially Challenged Cardholders Struggle, J.D. Power Finds
From J.D. Power
Via Business Wire
Fewer Failed Charging Attempts Signal Progress in EV Infrastructure, J.D. Power Finds
From J.D. Power
Via Business Wire
No More Pane: Satisfaction Rising with Window and Patio Door Delivery and Installation, J.D. Power Finds
From J.D. Power
Via Business Wire
New J.D. Power Study Measuring Satisfaction with Tax Preparers Reveals Importance of Perceived Value
From J.D. Power
Via Business Wire
J.D. Power: New Wireless Carrier Benchmark Study Highlights Importance of Strong Value Proposition
From J.D. Power
Via Business Wire
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