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E*TRADE Financial Corporation Announces First Quarter 2010 Results

E*TRADE FINANCIAL Corporation (NASDAQ: ETFC)

First Quarter Results

  • Net loss of $48 million, or $0.02 per share, improved from $0.04 loss in prior quarter and $0.41 loss in first quarter 2009
  • Total net revenue of $537 million, up from $523 million in prior quarter and $497 million in first quarter 2009
  • Provision for loan losses of $268 million, down from $292 million in prior quarter and $454 million in first quarter 2009
  • Daily Average Revenue Trades (DARTs) from U.S. operations of 155,000, down two percent from prior quarter and 11 percent from first quarter 2009
  • Net new brokerage assets of $2.2 billion, up from $1.5 billion in prior quarter and down from $2.3 billion in first quarter 2009

Capital and Liquidity Metrics

  • Bank Tier 1 capital ratios of 6.83% to total adjusted assetsand 13.08% to risk-weighted assets
  • Excess risk-based total capital (excess to the regulatory well-capitalized threshold) of
    $947 million
  • Bank generated $45 million of Tier 1 capital and $48 million of risk-based capital
  • Corporate cash of $418 million

E*TRADE Financial Corporation (NASDAQ: ETFC) today announced results for its first quarter ended March 31, 2010, reporting a net loss of $48 million, or $0.02 per share, compared with a net loss of $67 million, or $0.04 per share, in the prior quarter and a net loss of $233 million, or $0.41 per share, a year ago. The Company reported total net revenue of $537 million for the first quarter, compared with $523 million in the prior quarter and $497 million in the year ago period.

“E*TRADE’s first quarter results show improving trends and reflect continued progress toward our goal of returning to profitability,” said Steven Freiberg, CEO of E*TRADE Financial Corporation. “Our online brokerage business performed well during a period of decreased market volatility, delivering growth in customer assets, accounts, and margin receivables. At the same time, improving loan performance trends supported a continued decline in the provision expense while, for the first time since early 2008, the Bank internally generated, rather than used, risk-based capital.” Freiberg continued, “I am pleased to be joining the organization at a pivotal time and look forward to building on our momentum and progress as we continue to deliver increased value, innovation, and ease-of-use to customers.”

E*TRADE reported DARTs from U.S. operations of 155,000 during the quarter, a two percent decrease from the prior quarter and an 11 percent decrease versus the same quarter a year ago. At quarter end, the Company reported 4.3 million customer accounts, which included 2.6 million brokerage accounts. Brokerage accounts increased by 2,000 in the quarter.

Total customer assets increased to $162 billion, from $153 billion in the prior quarter and $110 billion in the prior year.

During the quarter, net new brokerage assets were positive $2.2 billion, reflecting the Company’s strategic focus on growing its online brokerage business. Customer security holdings increased seven percent, or $7.3 billion, and brokerage-related cash increased by $1.4 billion to $21.8 billion. Customers were net buyers of approximately $600 million of securities. Margin receivables increased from $3.8 billion to $4.0 billion.

Net new customer assets were positive $0.5 billion and were impacted by a $1.8 billion decline in savings and other bank-related customer deposits, including the sale of $1 billion of predominantly non-brokerage related savings accounts to Discover Financial Services, as the Company continued to execute its balance sheet reduction strategy.

Total net revenue of $537 million increased $13 million from the prior quarter and $39 million versus the year ago period.

Net operating interest income was essentially flat from the prior quarter at $320 million, as a $1.4 billion sequential decline in average interest-earning assets to $42.4 billion was offset by a 10 basis point expansion in the net interest income spread.

Commissions, fees and service charges, principal transactions, and other revenue in the first quarter were $196 million, compared with $205 million in the fourth quarter. This reflected the sequential decline in trading activity and a $0.10 decline in the average commission per trade.

Total net revenue this quarter also included $29 million of gains on loans and securities, net, offset partially by a net impairment of $9 million.

Total operating expense decreased by $23 million to $295 million from the prior quarter, including lower compensation and restructuring costs.

The Company continued to make progress during the first quarter in reducing balance sheet risk as its loan portfolio contracted by $1.0 billion from the prior quarter, of which $0.7 billion was due to prepayments or scheduled principal reductions.

First quarter provision for loan losses decreased $24 million from the prior quarter to $268 million. Net charge-offs in the quarter were $288 million, a decrease of $36 million from the prior quarter. The allowance for loan losses declined by $20 million to $1.2 billion, or six percent of gross loans receivable, at quarter end.

For the Company’s entire loan portfolio, special mention delinquencies (30-89 days) declined by four percent and at-risk delinquencies (30-179 days) declined by eight percent in the quarter.

During the quarter, the Bank generated $45 million of Tier 1 capital and $48 million of risk-based capital. As of March 31, 2010 the Company reported Bank Tier 1 capital ratios of 6.83 percent to total adjusted assets and 13.08 percent to risk-weighted assets. The Bank had excess risk-based total capital (i.e., above the level regulators define as well-capitalized) of $947 million at quarter end.

Historical metrics and financials through March 2010 can be found on the E*TRADE Financial Investor Relations website at https://investor.etrade.com.

The Company will host a conference call to discuss the results beginning at 5:00 p.m. EDT today. This conference call will be available to domestic participants by dialing 800-683-1525 and 973-872-3197 for international participants. The conference ID number is 66187519. A live audio webcast and replay of this conference call will also be available at https://investor.etrade.com.

About E*TRADE Financial

The E*TRADE Financial family of companies provides financial services including online brokerage and related banking products and services to retail investors. Specific business segments include Trading and Investing, and Balance Sheet Management. Securities products and services are offered by E*TRADE Securities LLC (Member FINRA/SIPC). Bank products and services are offered by E*TRADE Bank, a Federal savings bank, Member FDIC, or its subsidiaries. ETFC-E

Important Notices

E*TRADE Financial, E*TRADE and the E*TRADE logo are trademarks or registered trademarks of E*TRADE Financial Corporation.

Forward-Looking Statements: The statements contained in this news release that are forward looking are based on current expectations that are subject to a number of uncertainties and risks, and actual results may differ materially. Such statements include those relating to the ability of the Company to achieve profitability. The uncertainties and risks include, but are not limited to, potential changes in market activity, anticipated changes in the rate of new customer acquisition, macro trends of the economy in general and the residential real estate market, instability in the consumer credit markets and credit trends, increased mortgage loan delinquency and default rates, portfolio growth, portfolio seasoning and resolution through collections, sales or charge-offs and the potential negative regulatory consequences resulting from actions by the Office of Thrift Supervision or other regulators. Further information about these risks and uncertainties can be found in the annual, quarterly and current reports on Form 10-K, Form 10-Q, and Form 8-K previously filed by E*TRADE Financial Corporation with the Securities and Exchange Commission (“SEC”) (including information in these reports under the caption “Risk Factors”). Any forward-looking statement included in this release speaks only as of the date of this communication; the Company disclaims any obligation to update any information.

© 2010 E*TRADE Financial Corporation. All rights reserved.

Financial Statements

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Statement of Loss
(In thousands, except per share amounts)
(Unaudited)
Three Months Ended
March 31,December 31,March 31,
201020092009
Revenue:
Operating interest income $ 406,966 $ 420,365 $ 486,637
Operating interest expense (86,569 ) (99,393 ) (207,975 )
Net operating interest income 320,397 320,972 278,662
Commissions 113,252 123,771 125,626
Fees and service charges 42,230 47,494 46,715
Principal transactions 26,211 22,830 17,642
Gains on loans and securities, net 29,046 18,667 35,290
Other-than-temporary impairment ("OTTI") (14,524 ) (4,301 ) (18,783 )

Less: noncredit portion of OTTI recognized in (out of) other
comprehensive loss (before tax)

5,872 (17,111 ) -
Net impairment (8,652 ) (21,412 ) (18,783 )
Other revenues 14,019 11,118 12,191
Total non-interest income 216,106 202,468 218,681
Total net revenue 536,503 523,440 497,343
Provision for loan losses 267,979 292,402 453,963
Operating expense:
Compensation and benefits 87,210 94,051 84,172
Clearing and servicing 39,159 40,723 42,671
Advertising and market development 38,135 26,384 43,591
FDIC insurance premiums 19,315 19,424 12,712
Communications 20,447 21,316 21,561
Professional services 20,290 17,022 19,630
Occupancy and equipment 18,207 19,278 19,541
Depreciation and amortization 20,646 20,699 20,274
Amortization of other intangibles 7,142 7,434 7,436
Facility restructuring and other exit activities 3,373 13,820 (112 )
Other operating expenses 21,412 38,254 22,508
Total operating expense 295,336 318,405 293,984
Loss before other income (expense) and income tax benefit (26,812 ) (87,367 ) (250,604 )
Other income (expense):
Corporate interest income 23 67 424
Corporate interest expense (41,043 ) (39,897 ) (87,315 )
Gains (losses) on sales of investments, net 109 311 (433 )
Losses on early extinguishment of debt - - (2,999 )
Equity in income (loss) of investments and venture funds 1,794 (1,644 ) (3,129 )
Total other income (expense) (39,117 ) (41,163 ) (93,452 )
Loss before income tax benefit (65,929 ) (128,530 ) (344,056 )
Income tax benefit (18,092 ) (61,381 ) (111,371 )
Net loss $ (47,837 ) $ (67,149 ) $ (232,685 )
Basic net loss per share $ (0.02 ) $ (0.04 ) $ (0.41 )
Diluted net loss per share $ (0.02 ) $ (0.04 ) $ (0.41 )
Shares used in computation of per share data:
Basic 1,921,951 1,867,174 567,833
Diluted(1) 1,921,951 1,867,174 567,833

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
Consolidated Balance Sheet
(In thousands, except share amounts)
(Unaudited)
March 31,December 31,March 31,
201020092009
ASSETS
Cash and equivalents $ 3,068,351 $ 3,483,238 $ 4,492,306
Cash and investments required to be segregated under federal or other regulations 2,087,569 1,545,280 1,900,235
Trading securities 47,047 38,303 46,309
Available-for-sale mortgage-backed and investment securities 13,278,363 13,319,712 11,823,392
Margin receivables 3,986,749 3,827,212 2,436,611
Loans, net 18,187,958 19,174,933 23,271,969
Investment in Federal Home Loan Bank ("FHLB") stock 183,949 183,863 183,863
Property and equipment, net 321,183 320,169 321,934
Goodwill 1,952,326 1,952,326 1,952,326
Other intangibles, net 349,263 356,404 378,699
Other assets 3,215,916 3,165,045 2,639,232
Total assets $ 46,678,674 $ 47,366,485 $ 49,446,876
LIABILITIES AND SHAREHOLDERS' EQUITY
Liabilities:
Deposits $ 24,632,882 $ 25,597,721 $ 27,641,485
Securities sold under agreements to repurchase 6,385,272 6,441,875 6,946,160
Customer payables 5,620,063 5,234,199 4,181,332
FHLB advances and other borrowings 2,748,438 2,746,959 4,083,033
Corporate debt 2,400,437 2,458,691 2,752,673
Accounts payable, accrued and other liabilities 1,075,183 1,137,485 1,384,042
Total liabilities 42,862,275 43,616,930 46,988,725
Shareholders' equity:

Common stock, $0.01 par value, shares authorized: 4,000,000,000 at both March 31, 2010 and December 31, 2009, and 1,200,000,000 at March 31, 2009; shares issued and outstanding: 1,959,785,425 at March 31, 2010, 1,893,970,995 at December 31, 2009, and 572,051,743 at March 31, 2009

19,598 18,940 5,721
Additional paid-in-capital 6,355,505 6,258,111 4,084,643
Accumulated deficit (2,171,203 ) (2,123,366 ) (1,078,452 )
Accumulated other comprehensive loss (387,501 ) (404,130 ) (553,761 )
Total shareholders' equity 3,816,399 3,749,555 2,458,151
Total liabilities and shareholders' equity $ 46,678,674 $ 47,366,485 $ 49,446,876

Segment Reporting
Three Months Ended March 31, 2010

Trading and
Investing

Balance Sheet
Management

Corporate/
Other

Eliminations(2)Total
(In thousands)
Revenue:
Operating interest income $ 214,577 $ 352,290 $ 8 $ (159,909 ) $ 406,966
Operating interest expense (20,936 ) (225,542 ) - 159,909 (86,569 )
Net operating interest income 193,641 126,748 8 - 320,397
Commissions 113,252 - - - 113,252
Fees and service charges 41,229 1,001 - - 42,230
Principal transactions 26,211 - - - 26,211
Gains on loans and securities, net - 29,042 4 - 29,046
Other-than-temporary impairment ("OTTI") - (14,524 ) - - (14,524 )
Less: noncredit portion of OTTI recognized

in other comprehensive loss (before tax)

- 5,872 - - 5,872
Net impairment - (8,652 ) - - (8,652 )
Other revenues 11,428 2,591 - - 14,019
Total non-interest income 192,120 23,982 4 - 216,106
Total net revenue 385,761 150,730 12 - 536,503
Provision for loan losses - 267,979

-

- 267,979
Operating expense:
Compensation and benefits 62,811 3,311 21,088 - 87,210
Clearing and servicing 19,490 19,669 - - 39,159
Advertising and market development 38,135 - - - 38,135
FDIC insurance premiums - 19,315 - - 19,315
Communications 19,717 229 501 - 20,447
Professional services 11,354 589 8,347 - 20,290
Occupancy and equipment 16,897 682 628 - 18,207
Depreciation and amortization 15,464 312 4,870 - 20,646
Amortization of other intangibles 7,142 - - - 7,142
Facility restructuring and other exit activities - - 3,373 - 3,373
Other operating expenses 9,004 7,595 4,813 - 21,412
Total operating expense 200,014 51,702 43,620 - 295,336
Income (loss) before other income (expense) and income taxes 185,747 (168,951 ) (43,608 ) - (26,812 )
Other income (expense):
Corporate interest income - - 23 - 23
Corporate interest expense - - (41,043 ) - (41,043 )
Gains on sales of investments, net - - 109 - 109
Equity in income of investments and venture funds - - 1,794 - 1,794
Other income (expense) - - (39,117 ) - (39,117 )
Income (loss) before income taxes $ 185,747 $ (168,951 ) $ (82,725 ) $ - $ (65,929 )
Three Months Ended December 31, 2009

Trading and
Investing

Balance Sheet
Management

Corporate/
Other

Eliminations(2)Total
(In thousands)
Revenue:
Operating interest income $ 221,259 $ 367,089 $ 15 $ (167,998 ) $ 420,365
Operating interest expense (24,565 ) (242,826 ) - 167,998 (99,393 )
Net operating interest income 196,694 124,263 15 - 320,972
Commissions 123,771 - - - 123,771
Fees and service charges 45,864 1,630 - - 47,494
Principal transactions 22,830 - - - 22,830
Gains (losses) on loans and securities, net - 18,729 (62 ) - 18,667
Other-than-temporary impairment ("OTTI") - (4,301 ) - - (4,301 )
Less: noncredit portion of OTTI recognized

out of other comprehensive loss (before tax)

- (17,111 ) - - (17,111 )
Net impairment - (21,412 ) - - (21,412 )
Other revenues 8,570 2,548 - - 11,118
Total non-interest income (loss) 201,035 1,495 (62 ) - 202,468
Total net revenue 397,729 125,758 (47 ) - 523,440
Provision for loan losses - 292,402 - - 292,402
Operating expense:
Compensation and benefits 71,981 5,283 16,787 - 94,051
Clearing and servicing 21,469 19,254 - - 40,723
Advertising and market development 26,384 - - - 26,384
FDIC insurance premiums - 19,424 - - 19,424
Communications 20,771 57 488 - 21,316
Professional services 6,897 1,131 8,994 - 17,022
Occupancy and equipment 17,076 760 1,442 - 19,278
Depreciation and amortization 15,733 211 4,755 - 20,699
Amortization of other intangibles 7,434 - - - 7,434
Facility restructuring and other exit activities - - 13,820 - 13,820
Other operating expenses 19,418 11,594 7,242 - 38,254
Total operating expense 207,163 57,714 53,528 - 318,405
Income (loss) before other income (expense) and income taxes 190,566 (224,358 ) (53,575 ) - (87,367 )
Other income (expense):
Corporate interest income - - 67 - 67
Corporate interest expense - - (39,897 ) - (39,897 )
Gains on sales of investments, net - - 311 - 311
Equity in loss of investments and venture funds - - (1,644 ) - (1,644 )
Other income (expense) - - (41,163 ) - (41,163 )
Income (loss) before income taxes $ 190,566 $ (224,358 ) $ (94,738 ) $ - $ (128,530 )
Three Months Ended March 31, 2009

Trading and
Investing

Balance Sheet
Management

Corporate/
Other

Eliminations(2)Total
(In thousands)
Revenue:
Operating interest income $ 247,037 $ 444,266 $ 38 $ (204,704 ) $ 486,637
Operating interest expense (97,951 ) (314,728 ) - 204,704 (207,975 )
Net operating interest income 149,086 129,538 38 - 278,662
Commissions 125,626 - - - 125,626
Fees and service charges 45,055 1,660 - - 46,715
Principal transactions 17,642 - - - 17,642
Gains (losses) on loans and securities, net (32 ) 35,291 31 - 35,290
Other-than-temporary impairment ("OTTI") - (18,783 ) - - (18,783 )
Less: noncredit portion of OTTI recognized in

other comprehensive loss (before tax)

- - - - -
Net impairment - (18,783 ) - - (18,783 )
Other revenues 8,894 3,297 - - 12,191
Total non-interest income 197,185 21,465 31 - 218,681
Total net revenue 346,271 151,003 69 - 497,343
Provision for loan losses - 453,963 - - 453,963
Operating expense:
Compensation and benefits 61,352 2,857 19,963 - 84,172
Clearing and servicing 20,776 21,895 - - 42,671
Advertising and market development 43,586 5 - - 43,591
FDIC insurance premiums - 12,712 - - 12,712
Communications 21,028 49 484 - 21,561
Professional services 8,841 620 10,169 - 19,630
Occupancy and equipment 19,038 750 (247 ) - 19,541
Depreciation and amortization 15,397 184 4,693 - 20,274
Amortization of other intangibles 7,436 - - - 7,436
Facility restructuring and other exit activities - - (112 ) - (112 )
Other operating expenses 8,816 9,301 4,391 - 22,508
Total operating expense 206,270 48,373 39,341 - 293,984
Income (loss) before other income (expense) and income taxes 140,001 (351,333 ) (39,272 ) - (250,604 )
Other income (expense):
Corporate interest income - - 424 - 424
Corporate interest expense - - (87,315 ) - (87,315 )
Losses on sales of investments, net - - (433 ) - (433 )
Losses on early extinguishment of debt - (2,999 ) - - (2,999 )
Equity in loss of investments and venture funds - - (3,129 ) - (3,129 )
Other income (expense) - (2,999 ) (90,453 ) - (93,452 )
Income (loss) before income taxes $ 140,001 $ (354,332 ) $ (129,725 ) $ - $ (344,056 )

Key Performance Metrics(3)

Corporate Metrics

Qtr ended
3/31/10

Qtr ended
12/31/09

Qtr ended
3/31/10
vs.
12/31/09

Qtr ended
3/31/09

Qtr ended
3/31/10
vs.
3/31/09

Operating margin %(4)

Consolidated N.M. N.M. N.M. N.M. N.M.
Trading and Investing 48 % 48 % 0 % 40 % 8 %
Balance Sheet Management N.M. N.M. N.M. N.M. N.M.
Employees 3,018 3,084 (2)% 3,178 (5)%
Consultants and other 159 140 14 % 138 15 %
Total headcount 3,177 3,224 (1)% 3,316 (4)%
Revenue per headcount $ 168,871 $ 162,357 4 % $ 149,983 13 %
Revenue per compensation and benefits dollar $ 6.15 $ 5.57 10 % $ 5.91 4 %
Book value per share $ 1.95 $ 1.98 (2)% $ 4.30 (55)%
Tangible book value per share $ 0.77 $ 0.76 1 % $ 0.22 250 %
Corporate cash ($MM)(5) $ 418.4 $ 393.2 6 % $ 406.2 3 %
Enterprise net interest spread (basis points)(6) 296 286 3 % 234 26 %
Enterprise interest-earning assets, average ($MM) $ 42,409 $ 43,828 (3)% $ 44,696 (5)%

Earnings before interest, taxes, depreciation & amortization ("EBITDA") ($MM)

Net loss $ (47.8) $ (67.1) N.M. $ (232.7) N.M.
Income tax benefit (18.1) (61.4) N.M. (111.4) N.M.
Depreciation & amortization 27.8 28.1 (1)% 27.7 0 %
Corporate interest expense 41.0 39.9 3 % 87.3 (53)%
EBITDA $ 2.9 $ (60.5) N.M. $ (229.1) N.M.
Interest coverage 0.1 (1.5) N.M. (2.6) N.M.
Bank earnings before taxes and before credit losses ($MM) (7) $ 239.7 $ 246.9 (3)% $ 180.9 33 %

Trading and Investing Metrics

Trading days 61.0 63.0 N.M. 61.0 N.M.

DARTs

U.S.(8) 155,310 158,146 (2)% 175,403 (11)%
International local 10,262 15,632 (34)% 19,079 (46)%
Total DARTs 165,572 173,778 (5)% 194,482 (15)%
Total trades (MM) 10.1 10.9 (7)% 11.9 (15)%
U.S. average commission per trade $ 11.38 $ 11.41 0 % $ 10.98 4 %
International local average commission per trade $ 8.61 $ 10.28 (16)% $ 6.99 23 %
Average commission per trade $ 11.21 $ 11.31 (1)% $ 10.59 6 %
U.S. end of period margin receivables ($B) $ 3.84 $ 3.67 5 % $ 2.30 67 %
International local end of period margin receivables ($B) 0.15 0.16 (6)% 0.14 7 %
End of period margin receivables ($B) $ 3.99 $ 3.83 4 % $ 2.44 64 %
U.S. average margin receivables ($B) $ 3.87 $ 3.53 10 % $ 2.62 48 %
International local average margin receivables ($B) 0.15 0.15 0 % 0.13 15 %
Average margin receivables ($B) $ 4.02 $ 3.68 9 % $ 2.75 46 %
Gross new brokerage accounts 102,796 85,030 21 % 142,438 (28)%
Gross new stock plan accounts 41,648 47,144 (12)% 41,216 1 %
Gross new banking accounts 7,252 6,519 11 % 49,906 (85)%
Gross new international local brokerage accounts 1,788 3,406 (48)% 5,208 (66)%
Closed accounts (275,004) (186,571) N.M. (182,819) N.M.
Net new accounts (121,520) (44,472) N.M. 55,949 N.M.
Net new brokerage accounts 1,898 (9,203) N.M. 59,389 N.M.
Net new stock plan accounts 390 7,798 N.M. (15,868) N.M.
Net new banking accounts (122,804) (35,651) N.M. 8,576 N.M.
Net new international local brokerage accounts (1,004) (7,416) N.M. 3,852 N.M.
Net new accounts (121,520) (44,472) N.M. 55,949 N.M.
End of period brokerage accounts 2,631,977 2,630,079 0 % 2,575,195 2 %
End of period stock plan accounts 1,026,203 1,025,813 0 % 1,002,862 2 %
End of period banking accounts 600,600 723,404 (17)% 825,799 (27)%
End of period international local brokerage accounts 81,435 82,439 (1)% 85,389 (5)%
End of period total accounts 4,340,215 4,461,735 (3)% 4,489,245 (3)%
Net new customers (91,302) (26,902) N.M. 50,989 N.M.
End of period brokerage customers 2,284,158 2,289,430 0 % 2,258,726 1 %
End of period all other customers 834,211 920,241 (9)% 955,203 (13)%
End of period total customers 3,118,369 3,209,671 (3)% 3,213,929 (3)%
Segment revenue per brokerage customer $ 169 $ 174 (3)% $ 153 10 %

Customer Assets ($B)

Security holdings $ 106.9 $ 99.6 7 % $ 65.5 63 %
Customer payables (cash) 5.2 4.7 11 % 3.9 33 %
Customer cash balances held by third parties 3.2 3.2 0 % 2.7 19 %
Unexercised stock plan customer options (vested) 19.0 17.6 8 % 9.0 111 %
Customer assets in brokerage and stock plan accounts 134.3 125.1 7 % 81.1 66 %
Sweep deposit accounts 13.4 12.5 7 % 10.2 31 %
Savings and transaction accounts 10.0 11.7 (15)% 15.1 (34)%
CDs 1.1 1.2 (8)% 2.1 (48)%
Customer assets in banking accounts 24.5 25.4 (4)% 27.4 (11)%
Customer assets in international local brokerage accounts 2.7 2.7 0 % 1.9 42 %
Total customer assets $ 161.5 $ 153.2 5 % $ 110.4 46 %
Net new brokerage assets ($B)(9) $ 2.2 $ 1.5 N.M. $ 2.3 N.M.
Net new banking assets ($B)(9) (1.8) (1.3) N.M. 1.1 N.M.
Net new international local brokerage assets ($B)(9) 0.1 (0.5) N.M. 0.1 N.M.
Net new customer assets ($B)(9) $ 0.5 $ (0.3) N.M. $ 3.5 N.M.
Brokerage related cash ($B) $ 21.8 $ 20.4 7 % $ 16.8 30 %
International local brokerage cash ($B) 0.4 0.5 (20)% 0.4 0 %
Other customer cash and deposits ($B) 11.1 12.9 (14)% 17.2 (35)%
Total customer cash and deposits ($B) $ 33.3 $ 33.8 (1)% $ 34.4 (3)%
Unexercised stock plan customer options (unvested) ($B) $ 30.9 $ 27.8 11 % $ 12.0 158 %

Market Making

Equity shares traded (MM) 185,282 120,691 54 % 49,824 272 %
Average revenue capture per 1,000 equity shares $ 0.135 $ 0.184 (27)% $ 0.339 (60)%
% of Bulletin Board equity shares to total equity shares 96.4% 94.9% 2 % 86.8% 10 %

Balance Sheet Management Metrics

Capital Ratios

Tier 1 capital ratio(10) 6.83 % 6.69 % 0.14 % 5.63 % 1.20 %
Tier 1 capital to risk-weighted assets ratio(10) 13.08 % 12.79 % 0.29 % 10.53 % 2.55 %
Risk-based capital ratio(10) 14.37 % 14.08 % 0.29 % 11.82 % 2.55 %
E*TRADE Bank excess Tier 1 capital ($MM)(10) $ 768.3 $ 723.6 6 % $ 288.1 167 %
E*TRADE Bank excess Tier 1 capital to risk weighted assets(10) $ 1,534.7 $ 1,496.3 3 % $ 1,104.7 39 %
E*TRADE Bank excess risk-based capital ($MM)(10) $ 946.8 $ 899.1 5 % $ 444.2 113 %

Loans receivable ($MM)

Average loans receivable $ 19,921 $ 20,998 (5)% $ 25,083 (21)%
Ending loans receivable, net $ 17,933 $ 19,167 (6)% $ 23,272 (23)%

One- to Four-Family

Loan performance detail ($MM)

Current $ 8,038 $ 8,845 (9)% $ 11,112 (28)%
30-89 days delinquent 527 528 0 % 587 (10)%
90-179 days delinquent 339 387 (12)% 453 (25)%
Total 30-179 days delinquent 866 915 (5)% 1,040 (17)%
180+ days delinquent (net of $327M, $296M and $110M in charge-offs for Q110, Q409 and Q109, respectively) 881 842 5 % 429 105 %
Total delinquent loans 1,747 1,757 (1)% 1,469 19 %
Gross loans receivable(11) $ 9,785 $ 10,602 (8)% $ 12,581 (22)%

Credit Quality and Reserve Metrics

Special mention loans (30-89 days delinquent) as a % of gross loans receivable 5.38% 4.98% 0.40 % 4.67% 0.71 %
Nonperforming loans (90+ days delinquent) as a % of gross loans receivable 12.47% 11.60% 0.87 % 7.01% 5.46 %
Total delinquent loans (30+ days delinquent) as a % of gross loans receivable 17.85% 16.58% 1.27 % 11.68% 6.17 %
Total 30-179 days delinquent loans as a % of allowance for loan losses 199.43% 186.73% 12.70 % 336.78% (137.35)%
Allowance for loan losses as a % of gross loans receivable 4.43% 4.62% (0.19)% 2.45% 1.98 %
Allowance for loan losses as a % of nonperforming loans 35.55% 39.84% (4.29)% 35.01% 0.54 %
Net charge-offs as a % of average loans receivable (annualized) 4.00% 4.04% (0.04)% 2.10% 1.90 %
Provision as a % of average loans receivable (annualized) 1.82% 5.48% (3.66)% 5.97% (4.15)%

Home Equity

Loan performance detail ($MM)

Current $ 7,086 $ 7,386 (4)% $ 8,961 (21)%
30-89 days delinquent 214 247 (13)% 305 (30)%
90-179 days delinquent 170 194 (12)% 347 (51)%
Total 30-179 days delinquent 384 441 (13)% 652 (41)%
180+ days delinquent (net of $27M, $27M and $21M in charge-offs for Q110, Q409 and Q109, respectively) 56 56 0 % 72 (22)%
Total delinquent loans 440 497 (11)% 724 (39)%
Gross loans receivable(11) $ 7,526 $ 7,883 (5)% $ 9,685 (22)%

Credit Quality and Reserve Metrics

Special mention loans (30-89 days delinquent) as a % of gross loans receivable 2.84% 3.12% (0.28)% 3.15% (0.31)%
Nonperforming loans (90+ days delinquent) as a % of gross loans receivable 3.00% 3.18% (0.18)% 4.33% (1.33)%
Total delinquent loans (30+ days delinquent) as a % of gross loans receivable 5.84% 6.30% (0.46)% 7.48% (1.64)%
Total 30-179 days delinquent loans as a % of allowance for loan losses 58.39% 71.09% (12.70)% 79.62% (21.23)%
Allowance for loan losses as a % of gross loans receivable 8.73% 7.87% 0.86 % 8.45% 0.28 %
Allowance for loan losses as a % of nonperforming loans 290.97% 247.46% 43.51 % 195.07% 95.90 %
Net charge-offs as a % of average loans receivable (annualized) 8.69% 9.52% (0.83)% 9.79% (1.10)%
Provision as a % of average loans receivable (annualized) 10.58% 5.96% 4.62 % 9.18% 1.40 %

Consumer and Other

Loan performance detail ($MM)

Current $ 1,750 $ 1,828 (4)% $ 2,157 (19)%
30-89 days delinquent 28 30 (7)% 41 (32)%
90-179 days delinquent 5 6 (17)% 8 (38)%
Total 30-179 days delinquent 33 36 (8)% 49 (33)%
180+ days delinquent 1 1 0 % 1 0 %
Total delinquent loans 34 37 (8)% 50 (32)%
Gross loans receivable(11) $ 1,784 $ 1,865 (4)% $ 2,207 (19)%

Credit Quality and Reserve Metrics

Special mention loans (30-89 days delinquent) as a % of gross loans receivable 1.57% 1.63% (0.06)% 1.85% (0.28)%
Nonperforming loans (90+ days delinquent) as a % of gross loans receivable 0.34% 0.36% (0.02)% 0.41% (0.07)%
Total delinquent loans (30+ days delinquent) as a % of gross loans receivable 1.90% 1.99% (0.09)% 2.26% (0.36)%
Total 30-179 days delinquent loans as a % of allowance for loan losses 46.53% 50.01% (3.48)% 66.47% (19.94)%
Allowance for loan losses as a % of gross loans receivable 4.00% 3.90% 0.10 % 3.32% 0.68 %
Allowance for loan losses as a % of nonperforming loans 1186.68% 1082.29% 104.39 % 804.96% 381.72 %
Net charge-offs as a % of average loans receivable (annualized) 3.39% 3.93% (0.54)% 3.77% (0.38)%
Provision as a % of average loans receivable (annualized) 3.08% 4.43% (1.35)% 5.83% (2.75)%

Total Loans Receivable

Loan performance detail ($MM)

Current $ 16,874 $ 18,059 (7)% $ 22,230 (24)%
30-89 days delinquent 769 805 (4)% 933 (18)%
90-179 days delinquent 514 587 (12)% 808 (36)%
Total 30-179 days delinquent 1,283 1,392 (8)% 1,741 (26)%
180+ days delinquent 938 899 4 % 502 87 %
Total delinquent loans 2,221 2,291 (3)% 2,243 (1)%
Total gross loans receivable(11) $ 19,095 $ 20,350 (6)% $ 24,473 (22)%

Credit Quality and Reserve Metrics

Special mention loans (30-89 days delinquent) as a % of gross loans receivable 4.02% 3.95% 0.07 % 3.81% 0.21 %
Nonperforming loans (90+ days delinquent) as a % of gross loans receivable 7.60% 7.31% 0.29 % 5.36% 2.24 %
Total delinquent loans (30+ days delinquent) as a % of gross loans receivable 11.63% 11.26% 0.37 % 9.17% 2.46 %
Total 30-179 days delinquent loans as a % of allowance for loan losses 110.30% 117.69% (7.39)% 144.95% (34.65)%
Allowance for loan losses as a % of gross loans receivable 6.09% 5.81% 0.28 % 4.91% 1.18 %
Allowance for loan losses as a % of nonperforming loans 80.05% 79.54% 0.51 % 91.60% (11.55)%
Net charge-offs as a % of average loans receivable (annualized) 5.79% 6.18% (0.39)% 5.32% 0.47 %
Provision as a % of average loans receivable (annualized) 5.38% 5.57% (0.19)% 7.24% (1.86)%

Activity in Allowance for Loan Losses
Three Months Ended March 31, 2010

One- to Four-
Family

Home Equity

Consumer
and Other

Total
(In thousands)
Allowance for loan losses, ending 12/31/09 $ 489,887 $ 620,067 $ 72,784 $ 1,182,738
Provision for loan losses 46,533 207,332 14,114 267,979
Charge-offs, net (102,557 ) (170,226 ) (15,543 ) (288,326 )
Allowance for loan losses, ending 3/31/10 $ 433,863 $ 657,173 $ 71,355 $ 1,162,391
Three Months Ended December 31, 2009

One- to Four-
Family

Home Equity

Consumer
and Other

Total
(In thousands)
Allowance for loan losses, ending 9/30/09 $ 450,975 $ 693,185 $ 70,358 $ 1,214,518
Provision for loan losses 148,742 122,338 21,322 292,402
Charge-offs, net (109,830 ) (195,456 ) (18,896 ) (324,182 )
Allowance for loan losses, ending 12/31/09 $ 489,887 $ 620,067 $ 72,784 $ 1,182,738
Three Months Ended March 31, 2009

One- to Four-
Family

Home Equity

Consumer
and Other

Total
(In thousands)
Allowance for loan losses, ending 12/31/08 $ 185,163 $ 833,835 $ 61,613 $ 1,080,611
Provision for loan losses 190,687 230,102 33,174 453,963
Charge-offs, net (67,044 ) (245,291 ) (21,431 ) (333,766 )
Allowance for loan losses, ending 3/31/09 $ 308,806 $ 818,646 $ 73,356 $ 1,200,808

Average Enterprise Balance Sheet Data
Three Months Ended
March 31, 2010
Average

Operating
Interest

Average
BalanceInc./Exp.Yield/Cost
Enterprise interest-earning assets: (In thousands)
Loans (12) $ 19,928,531 $ 241,580 4.85 %
Margin receivables 4,022,171 44,713 4.51 %
Available-for-sale mortgage-backed securities 9,692,701 81,860 3.38 %
Available-for-sale investment securities 4,027,737 27,725 2.75 %
Trading securities 2,097 34 6.43 %
Cash and cash equivalents(13) 4,050,303 2,350 0.24 %
Stock borrow and other 685,352 7,038 4.16 %
Total enterprise interest-earning assets $ 42,408,892 405,300 3.83 %
Enterprise interest-bearing liabilities:
Retail deposits $ 24,821,581 18,471 0.30 %
Brokered certificates of deposit 119,802 1,489 5.04 %
Customer payables 5,206,873 1,925 0.15 %
Securities sold under agreements to repurchase 6,371,964 34,746 2.18 %
FHLB advances and other borrowings 2,761,366 29,428 4.26 %
Stock loan and other 620,335 495 0.32 %
Total enterprise interest-bearing liabilities $ 39,901,921 86,554 0.87 %
Enterprise net interest income/spread(6) $ 318,746 2.96 %
Three Months Ended
December 31, 2009
Average

Operating
Interest

Average
BalanceInc./Exp.Yield/Cost
Enterprise interest-earning assets: (In thousands)
Loans (12) $ 21,005,149 $ 255,433 4.86 %
Margin receivables 3,681,814 42,329 4.56 %
Available-for-sale mortgage-backed securities 8,943,055 84,150 3.76 %
Available-for-sale investment securities 3,734,197 24,851 2.66 %
Trading securities 12,047 725 24.07 %
Cash and cash equivalents(13) 5,738,265 3,597 0.25 %
Stock borrow and other 713,897 6,989 3.88 %
Total enterprise interest-earning assets $ 43,828,424 418,074 3.81 %
Enterprise interest-bearing liabilities:
Retail deposits $ 25,656,265 22,214 0.34 %
Brokered certificates of deposit 131,083 1,724 5.22 %
Customer payables 5,288,419 1,815 0.14 %
Securities sold under agreements to repurchase 6,514,694 42,726 2.57 %
FHLB advances and other borrowings 2,748,656 30,419 4.33 %
Stock loan and other 553,679 481 0.34 %
Total enterprise interest-bearing liabilities $ 40,892,796 99,379 0.95 %
Enterprise net interest income/spread(6) $ 318,695 2.86 %
Three Months Ended
March 31, 2009
Average

Operating
Interest

Average
BalanceInc./Exp.Yield/Cost
Enterprise interest-earning assets: (In thousands)
Loans (12) $ 25,083,318 $ 313,328 5.00 %
Margin receivables 2,751,510 26,937 3.97 %
Available-for-sale mortgage-backed securities 11,173,259 125,749 4.50 %
Available-for-sale investment securities 126,307 2,034 6.44 %
Trading securities 35,528 671 7.56 %
Cash and cash equivalents(13) 4,937,608 5,736 0.47 %
Stock borrow and other 588,748 8,101 5.58 %
Total enterprise interest-earning assets $ 44,696,278 482,556 4.32 %
Enterprise interest-bearing liabilities:
Retail deposits $ 26,375,688 93,433 1.44 %
Brokered certificates of deposit 293,714 3,581 4.94 %
Customer payables 3,771,868 2,802 0.30 %
Securities sold under agreements to repurchase 7,094,805 61,169 3.45 %
FHLB advances and other borrowings 4,178,620 46,110 4.41 %
Stock loan and other 422,639 868 0.83 %
Total enterprise interest-bearing liabilities $ 42,137,334 207,963 1.98 %
Enterprise net interest income/spread(6) $ 274,593 2.34 %
Reconciliation from Enterprise Net Interest Income to Net Operating Interest Income
Three Months Ended
March 31,December 31,March 31,
201020092009
(In thousands)
Enterprise net interest income $ 318,746 $ 318,695 $ 274,593
Taxable equivalent interest adjustment(14) (292 ) (315 ) (714 )
Customer cash held by third parties and other(15) 1,943 2,592 4,783
Net operating interest income $ 320,397 $ 320,972 $ 278,662

SUPPLEMENTAL INFORMATION

Explanation of Non-GAAP Measures and Certain Metrics

Management believes that corporate cash, EBITDA, interest coverage, Bank earnings before taxes and before credit losses, enterprise net interest income and enterprise interest-earning assets are appropriate measures for evaluating the operating and liquidity performance of the Company. Management believes that adjusting GAAP measures by excluding or including certain items is helpful to investors and analysts who may wish to use some or all of this information to analyze our current performance, prospects and valuation. Management uses non-GAAP information internally to evaluate our operating performance and in formulating our budget for future periods.

Reporting Changes

In the first quarter of 2010, the Company revised its segment financial reporting to reflect the manner in which its chief operating decision maker had begun assessing the Company’s performance and making resource allocation decisions. The Company no longer allocates costs associated with certain functions that are centrally managed to its operating segments. These costs are separately reported in a “Corporate/Other” category.

In addition, the Company now reports FDIC insurance premiums expense in its balance sheet management segment. These expenses were previously reported in its trading and investing segment. Balance sheet management pays the trading and investing segment for the use of its deposits via the deposit transfer pricing arrangement, including a reimbursement of the cost associated with FDIC insurance. This change did not impact the income (loss) before income taxes of either segment as the component of the deposit transfer pricing payment for FDIC insurance premiums expense was removed.

Corporate Cash

Corporate cash represents cash held at the parent company. The Company believes that corporate cash is a useful measure of the parent company’s liquidity as it is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries.

EBITDA

EBITDA represents net income (loss) before taxes, depreciation and amortization and corporate interest expense. Management believes that EBITDA provides a useful additional measure of our performance by excluding certain non-cash charges and expenses that are not directly related to the performance of our business.

Interest Coverage

Interest coverage represents EBITDA divided by corporate interest expense. Management believes that by excluding the charges and expenses that are excluded from EBITDA, interest coverage provides a useful additional measure of our ability to continue to meet our interest obligations and our liquidity.

Bank Earnings Before Taxes and Before Credit Losses

Bank earnings before taxes and before credit losses represents the pre-tax earnings of E*TRADE Bank Holding Company (“Bank”), provision for loan losses, gains (losses) on loans and securities, net, net impairment and losses on early extinguishment of FHLB advances. See endnote (7) for a reconciliation of this non-GAAP measure to the comparable GAAP measure.

This metric shows the amount of earnings that the Bank, after accruing for the interest expense on its trust preferred securities, generates each quarter prior to credit related losses, primarily provision and losses on securities. Management believes this non-GAAP measure is useful to investors and analysts as it is an indicator of the level of credit related losses the Bank can absorb without causing a decline in E*TRADE Bank’s excess risk-based capital.

Enterprise Net Interest Income

Enterprise net interest income is taxable equivalent basis net operating interest income excluding corporate interest income, corporate interest expense and interest earned on customer cash held by third parties. Management believes this non-GAAP measure is useful to investors and analysts as it is a measure of the net operating interest income generated by our core operations.

Enterprise Interest-Earning Assets

Enterprise interest-earning assets consists of the primary interest-earning assets of the Company and includes: loans receivable, mortgage-backed and available-for-sale securities, margin receivables, stock borrow balances and cash that earns interest for the Company. Management believes that this non-GAAP measure is useful to investors and analysts as it is a measure of the primary assets from which the Company generates net operating interest income.

It is important to note these metrics and other non-GAAP measures may involve judgment by management and should be considered in addition to, not as a substitute for, or superior to, net income (loss), consolidated statements of cash flows, or other measures of financial performance prepared in accordance with GAAP. For additional information on the adjustments to these non-GAAP measures, please see our financial statements and “Management’s Discussion and Analysis of Results of Operations and Financial Condition” that will be included in the periodic report the Company expects to file with the SEC with respect to the financial periods discussed herein.

ENDNOTES

(1) Because the Company reported a net loss for the periods presented, the calculation of diluted net loss per share does not include common stock equivalents as they are anti-dilutive and would result in a reduction of net loss per share.

(2) Reflects elimination of transactions between Trading and Investing and Balance Sheet Management segments, which includes deposit and intercompany transfer pricing arrangements.

(3) Amounts and percentages may not calculate due to rounding.

(4) Operating margin is the percentage of net revenue that results in income (loss) before other income (expense) and income taxes. The percentage is calculated by dividing income (loss) before other income (expense) and income taxes by total net revenue.

(5) Corporate cash is an indicator of the liquidity at the parent company. Corporate cash for December 31, 2009 and March 31, 2009 included $15.2 million and $30.0 million, respectively, which was invested in The Primary Fund and included as a receivable in the other assets line item as The Reserve Fund had not indicated when the remaining funds would be distributed back to investors. We received the final distribution from The Primary Fund during Q110.

(6) Enterprise net interest spread is the taxable equivalent rate earned on average enterprise interest-earning assets less the rate paid on average enterprise interest-bearing liabilities, excluding corporate interest-earning assets and liabilities and customer cash held by third parties.

(7) Bank earnings before taxes and before credit losses represents the pre-tax earnings of E*TRADE Bank Holding Company (“Bank”), provision for loan losses, gains (losses) on loans and securities, net, net impairment and losses on early extinguishment of FHLB advances. This metric shows the amount of earnings that the Bank, after accruing for the interest expense on its trust preferred securities, generates each quarter prior to credit related losses, primarily provision and loss on securities. Management believes this non-GAAP measure is useful to investors and analysts as it is an indicator of the level of credit related losses the Bank can absorb without causing a decline in E*TRADE Bank’s excess risk-based capital(a). Below is a reconciliation of Bank earnings before taxes and before credit losses from loss before income taxes:

Q1 2010Q4 2009Q1 2009
Loss before income taxes $ (65,929 ) $ (128,530 ) $ (344,056 )
Add back:
Non-bank loss before income tax benefit(b) 58,016 80,286 84,525
Provision for loan losses 267,979 292,402 453,963
Gains on loans and securities, net (29,046 ) (18,667 ) (35,290 )
Net impairment 8,652 21,412 18,783
Losses on early extinguishment of FHLB advances - - 2,999
Bank earnings before taxes and before credit losses $ 239,672 $ 246,903 $ 180,924

(a) Excess risk-based capital is the excess capital that E*TRADE Bank has compared to the regulatory minimum well-capitalized threshold.

(b) Non-bank loss represents all of the Company’s subsidiaries, including Corporate, but excluding the Bank.

(8) U.S. DARTs are defined as transactions executed on the Company’s domestic platforms.

(9) Net new customer assets are total inflows to all new and existing customer accounts less total outflows from all closed and existing customer accounts. The net new banking assets and net new brokerage assets metrics treat asset flows between E*TRADE entities in the same manner as unrelated third party accounts.

(10) Capital ratios are at the E*TRADE Bank level. The ratios and excess capital amounts are Q110 estimates based on the regulatory minimum well-capitalized threshold. Below is a reconciliation of beginning E*TRADE Bank excess risk-based capital to ending E*TRADE Bank excess risk-based capital for the quarterly periods presented:

Q1 2010Q4 2009Q1 2009
Beginning E*TRADE Bank excess risk-based capital ($MM) $ 899 $ 985 $ 715
Bank earnings before taxes and before credit losses 240 247 181
Provision for loan losses (268 ) (292 ) (454 )
Loan portfolio run-off (a) 85 81 84
Margin decrease (increase) (17 ) (37 ) 36
Capital upstream (b) (39 ) (28 ) -
Other capital changes (c) 47 (57 ) (118 )
Ending E*TRADE Bank excess risk-based capital ($MM) $ 947 $ 899 $ 444

(a) The capital release from loan portfolio run-off includes the decrease in risk-based capital required for our one- to four-family, home equity and consumer loan portfolios.

(b) Represents cash flows to and from the parent company.

(c) Represents the capital impact related to changes in other risk-weighted assets.

(11) Includes unpaid principal balances and premiums (discounts).

(12) Excludes loans to customers on margin.

(13) Includes segregated cash balances.

(14) Gross-up for tax-exempt securities.

(15) Includes interest earned on average customer assets of $3.1 billion, $3.1 billion and $2.8 billion for the quarters ended March 31, 2010, December 31, 2009 and March 31, 2009, respectively, held by parties outside E*TRADE Financial, including third party money market funds and sweep deposit accounts at unaffiliated financial institutions.

Contacts:

E*TRADE Financial Media Relations Contact
Susan Hickey, 646-521-4675
susan.hickey@etrade.com
or
E*TRADE Financial Investor Relations Contact
Brett Goodman, 646-521-4406
brett.goodman@etrade.com

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