UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 SCHEDULE 14A (Rule 14a-101) INFORMATION REQUIRED IN PROXY STATEMENT SCHEDULE 14A INFORMATION Proxy Statement Pursuant to Section 14(a) of the Securities Exchange Act of 1934 (Amendment No. ) Filed by the Registrant |X| Filed by a Party other than the Registrant [ ] Check the appropriate box: [ ] Preliminary Proxy Statement [ ] Confidential, For Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) [ ] Definitive Proxy Statement |X| Definitive Additional Materials [ ] Soliciting Material Under Rule 14a-12 APAC CUSTOMER SERVICES, INC. (Name of Registrant as Specified in its Charter) ---------------------------------------------- (Name of Person(s) Filing Proxy Statement, if Other Than the Registrant) Payment of Filing Fee (Check appropriate box): |X| No fee required. [ ] Fee computed on table below per Exchange Act Rules 14a-6(i)(4) and 0-11. (1) Title of each class of securities to which transaction applies: ------------------------------------------------------------------------------ (2) Aggregate number of securities to which transaction applies: ------------------------------------------------------------------------------ (3) Per unit price of other underlying value of transaction computed pursuant to Exchange Act Rule 0-11 (set forth the amount on which the filing fee is calculated and state how it was determined): ------------------------------------------------------------------------------ (4) Proposed maximum aggregate value of transaction: ------------------------------------------------------------------------------ (5) Total fee paid: ------------------------------------------------------------------------------ [ ] Fee paid previously with preliminary materials: ------------------------------------------------------------------------------ [ ] Check box if any part of the fee is offset as provided by Exchange Act Rule 0-11(a)(2) and identify the filing for which the offsetting fee was paid previously. Identify the previous filing by registration statement number, or the Form or Schedule and the date of its filing. (1) Amount previously paid: ------------------------------------------------------------------------------ (2) Form, Schedule or Registration Statement No.: ------------------------------------------------------------------------------ (3) Filing Party: ------------------------------------------------------------------------------ (4) Date Filed: ------------------------------------------------------------------------------ Below is a press release issued by APAC Customer Services, Inc. on May 28, 2004. [APAC CUSTOMER SERVICES, INC. LOGO OMITTED] Investor Relations Contact: Marc Tanenberg, CFO APAC Customer Services, Inc. 847-282-6904 mttanenberg@apacmail.com FOR RELEASE May 28, 2004 At Market Close Deerfield, Ill., May 28, 2004 - APAC Customer Services, Inc. (Nasdaq:APAC), a leading provider of customer interaction solutions, today announced that Paul J. Liska has resigned from the Board of Directors due to the pursuit of other business commitments. "We want to thank Paul for his dedication and contributions to the company. We wish him the very best in his future endeavors," said Theodore G. Schwartz, Chairman of the Board of Directors of APAC. Paul Liska commented, "I'm disappointed to be leaving APAC's Board, but my future commitments would make it impractical for me to fulfill my Board duties going forward." About APAC Customer Services, Inc. APAC Customer Services, Inc. (Nasdaq: APAC) is a leading provider of customer interaction solutions for market leaders in communications, financial services, insurance, healthcare, logistics and travel and hospitality. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. Founded in 1973 and headquartered in Deerfield, Illinois, the company employs approximately 10,000 people and maintains 26 customer interaction centers. For more information, call 1-800-OUTSOURCE. APAC's comprehensive web site is at http://www.apaccustomerservices.com. Forward Looking Statements Certain statements, including discussions of the Company's expectations for 2004 and beyond, constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause actual results to differ materially from the future results expressed or implied by these statements. Refer to the Company's Annual Report on Form 10-K for the year ended December 28, 2003 for a description of such factors. This filing is available on a web site maintained by the SEC at http://www.sec.gov/. # # #