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Frontier
approached Verizon about the transaction. Frontier considers West Virginia
a key state in the New Frontier.
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Frontier is a
Fortune 1000, NYSE company that is included in the S&P 500 Index and
has been in business since 1935. It serves more than 2 million customers
in 24 states and is one of the nation’s largest providers of voice,
broadband and video services focused on rural areas and small and
medium-sized towns and cities. After the transaction, Frontier is expected
to be a Fortune 500 company and the fifth largest ILEC in the
U.S.
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Frontier is
already the second largest telecommunications company in West Virginia,
serving approximately 142,000 access lines and 48,000 high-speed customers
in 38 counties as of June 30, 2009.
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There is no
tax “loophole.” The tax laws governing this transaction were enacted by
Congress and signed into law in 1997 by President Clinton. The specific
form of transaction agreed to by Frontier and Verizon is consistent with
existing law and has been used in many transactions involving companies
other than Verizon, including Viacom, Alltel, Weyerhaeuser, the Walt
Disney Company and Procter &
Gamble.
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Frontier’s
broadband service reaches 92% of the households in its existing
territories in West Virginia, compared to 60% availability of Verizon
broadband in West Virginia. Frontier wants to extend broadband
availability to the West Virginia households it will be
acquiring.
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Frontier’s
CEO, Maggie Wilderotter, has publicly stated Frontier’s commitment to
broadband expansion in West Virginia: “We believe Frontier is the
best-positioned company to extend the reach of broadband in West
Virginia.”
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Frontier
offers download speeds from 1 megabit per second (Mbps) to 10 Mbps,
depending on technical limitations. Verizon West Virginia offers service
ranging from 1 Mbps to 7 Mbps, but that fastest speed is available in very
limited areas of the state.
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Billy Jack
Gregg, longtime head of the West Virginia Consumer Advocate Division,
agrees that Frontier will bring broadband to unserved rural areas of West
Virginia much faster than would Verizon, benefiting not only customers but
“improving the quality of life and economic prospects of the entire
state.”
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Frontier will
strengthen its West Virginia presence by creating a new southeast regional
headquarters in Charleston, where a Regional Vice President will be
located, along with 30 to 40 new positions in engineering, technical,
operational, and public affairs.
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After the
closing of the transaction, the majority of day-to-day operations in West
Virginia will be performed by those who perform them today, including the
existing customer service network and operations functions.
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Frontier will
maintain employment for 18 months after closing for all employees who are
Installers or Technicians and will honor all of the collective bargaining
agreements and continue existing employee benefits plans.
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Frontier will
receive a fully-funded pension plan. Verizon will retain all liabilities
to provide retiree benefits to their pre-closing retirees and will provide
funding for accrued benefits in accordance with their agreement for those
Verizon employees who continue with Frontier after the
closing.
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Frontier
knows that achieving service and business goals depends upon an
experienced staff that puts the customer first.
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Local
managers will have responsibility for the nine service areas Frontier will
create in West Virginia.
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Frontier
intends to grow its business by investing and expanding broadband in West
Virginia, and that means more jobs that stay in West
Virginia.
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Frontier’s
entire workforce is located in the United States, including its call
centers, and innovative Work-At-Home programs give qualified employees
desirable flexibility.
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For 2008,
Frontier’s revenues exceeded $2 billion; EBITDA (earnings before interest,
taxes, depreciation and amortization) was $1.2 billion; and free cash flow
was $493 million. After the transaction, Frontier expects to generate
approximately $1.4 billion of combined pro forma 2008 free cash
flow.
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In 2008,
Frontier paid $318 million in dividends, a comfortable dividend payout
ratio of 65 percent. After the transaction, Frontier’s expected dividend
payout will be 53 percent, even stronger than it is today and in-line with
comparable communications carriers such as Windstream and
CenturyLink.
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Frontier will
reduce its dividend by 25 percent effective at the close of the
transaction, which will allow the company to attract capital, invest in
the acquired markets, offer new products and services, and increase
broadband availability. Rating agencies and institutional shareholders
reacted positively to this decision.
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This
transaction will strengthen Frontier’s balance sheet, improving its Net
Debt/EBITDA ratio from 3.8x to
2.6x.
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Transaction
synergies will not come from
reductions in front-line jobs.
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The increased
scale and scope of the combined company will allow Frontier to leverage
its common support functions and systems (such as corporate administrative
functions and information technology and network systems) to achieve both
operating expense and capital expenditure synergies.
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Frontier’s
local management engagement model places managers and other employees in
our operating areas closer to the customer, rather than at a large
centralized headquarters.
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Frontier will
transfer Verizon’s West Virginia customers onto Frontier’s customer
support systems that already serve 2.2 million access lines, including
142,000 access lines here in West Virginia.
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Verizon and
its predecessors have completed more than 50 similar deals with
companies ranging from small regional providers to well-established
providers like CenturyTel, Windstream and Frontier. Of those transfers,
systems transitions went smoothly in all but the two cases where the
companies chose to build operating systems from scratch.
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Frontier has
successfully transferred customers to its existing systems– including more
than 1.7 million lines from Rochester Telephone, Commonwealth Telephone
Enterprises, and Global Valley Networks.
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Frontier’s
existing West Virginia footprint includes acquisitions from GTE and Alltel
in the early 1990’s, and those acquisitions were completed successfully
without disruption to customers.
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Frontier’s
primary Value is “Put the Customer First.” The company is focused on
delivering a customer experience that exceeds
expectations. |
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Frontier
provides high quality service and has never been the subject of
any service
quality investigation by the Public Service Commission.
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Frontier will
invest in the Verizon West Virginia network and meet all regulatory
obligations, including the PSC-approved Retail Service Quality
Plan.
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The West
Virginia Public Service Commission will retain the same regulatory
authority over Frontier and the acquired operations that it possessed
prior to the transaction.
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West Virginia
customers will not be disrupted - Frontier will provide substantially the
same services at the same prices, terms and conditions that Verizon has in
place for its current customers. |
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Verizon’s
West Virginia customers will retain the benefits of their current plans
and gain Frontier’s innovative offerings.
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Frontier has
committed to expanding its “Free Ride” program, which provides free
computers to customers who commit to high-speed Internet packages.
Frontier has provided approximately 85,000 personal computers to its
customers – more than 12,000 in West Virginia alone. Free PCs in the home
help address one of West Virginia’s greatest challenges to increasing
broadband penetration.
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Verizon has
decided to pursue a different strategic focus in its landline business – a
focus that includes its FiOS services in more densely populated areas,
wireless and global IP services.
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Frontier’s
strategic focus includes expanding broadband in rural areas and small and
medium-sized towns and cities like those that make up West Virginia and
other states included in the transaction.
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Verizon will
remain committed to the Mountain State through Verizon Wireless and
Verizon Business.
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“Frontier
Communications, the latest communications service provider in the extreme
southernmost West Virginia coalfields, was hammered during the May 2 flood
that wiped out more than 1,000 structures and left thousands of people
homeless.”
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“In Mercer
County, Frontier used a “fiber ring” to reroute customer calls. Frontier
dispatched a new switch that was scheduled for a routine replacement job
from Brushfork, and work commenced at noon on Friday May 3 to replace that
station.”
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“Frontier
staffers worked around the clock and restored the switch by 12:14 p.m. on
May 4.”
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The head of
Frontier Communications' Southeast Region said the company sees the
purchase of Verizon's West Virginia wire lines as an opportunity to grow
the business. “We went after these properties,” Ken Arndt said. “We
requested the meeting with Verizon. We looked at the markets that fit our
profile from a rural perspective. We see this as a real strong opportunity
to grow the business. That's our underlying mantra - to grow the business.
There's a lot of opportunity for broadband expansion in West
Virginia.”
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“Frontier
Communications' plan to open a Southeastern regional headquarters in
Charleston could create 30 to 40 additional management jobs for the area,
a company official said today.”
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