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SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
 

 
FORM 6-K
 
REPORT OF FOREIGN ISSUER
PURSUANT TO RULE 13a-16 OR 15d-16 OF THE
SECURITIES EXCHANGE ACT OF 1934
 
For April 15, 2005

(Commission File No. 1-31317)
 

 
Companhia de Saneamento Básico do Estado de São Paulo - SABESP
(Exact name of registrant as specified in its charter)
 
Basic Sanitation Company of the State of Sao Paulo - SABESP
(Translation of Registrant's name into English)
 


Rua Costa Carvalho, 300
São Paulo, S.P., 05429-900
Federative Republic of Brazil
(Address of Regristrant's principal executive offices)



Indicate by check mark whether the registrant files or will file
annual reports under cover Form 20-F or Form 40-F.

Form 20-F ___X___ Form 40-F ______
Indicate by check mark if the registrant is submitting the Form 6-K
in paper as permitted by Regulation S-T Rule 101(b)(1)__.

Indicate by check mark if the registrant is submitting the Form 6-K
in paper as permitted by Regulation S-T Rule 101(b)(7)__.

Indicate by check mark whether the registrant by furnishing the
information contained in this Form is also thereby furnishing the
information to the Commission pursuant to Rule 12g3-2(b) under
the Securities Exchange Act of 1934.

Yes ______ No ___X___

If "Yes" is marked, indicated below the file number assigned to the
registrant in connection with Rule 12g3-2(b):

 


Management Report - 2004

The Management of Companhia de Saneamento Básico do Estado de São Paulo -SABESP (the São Paulo State Water and Sewage Services Company) hereby submits to its shareholders the Management Report and Financial Statements for the year 2004, along with the opinions of the Independent Auditors and the Audit Committee.

SABESP’s mission has always been and continues to be that of bringing a better quality of life to the population. SABESP is now Latin America’s largest basic sanitation company and its excellence in providing services and product quality have earned it worldwide recognition.

SABESP expanded its activities in the São Paulo Metropolitan Region with the acquisition of the water and sewage system of São Bernardo do Campo in December 2003. SABESP started its basic sanitation operations in São Bernardo on January 5, 2004.

In March 2004, SABESP assumed the operation of the water supply and sewage collection in the Municipality of Itapira under a 30-year concession.

In the years 2003 and 2004 the rainfall indexes remained below the region’s average, thus resulting in an insufficient refilling of the reservoirs, particularly the reservoir of the Cantareira System, the largest system in the São Paulo Metropolitan Region. As a result of this drought period, SABESP implemented a program to encourage the population living in the metropolitan area to reduce water consumption. The intense media campaign made a large number of consumers save water and the company could successfully face the water shortage problem without having to resort to a water rationing program that would affect nine million consumers.

After a broad negotiation process with the Management Committee of the Piracicaba, Capivari and Jundiaí River Basin, the Cantareira System concession was renewed for an additional 10-year period in August 2004. This will assure a continued water supply to almost half the population of São Paulo Metropolitan Region.

Aware of its role in the life quality improvement of the population of São Paulo, SABESP, as an instrument of the state public sanitation policy, has been developing an outstanding work in the achievement of the government’s goal of giving the whole population the universal right to sanitation as part of the citizenship rescue, health and quality of life.

Mauro Guilherme Jardim Arce
Chairman of the Board of Directors

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1. THE COMPANY

SABESP is engaged in the operation of the public water supply and sewage treatment systems for the population of 368 of the 645 municipalities in the State of São Paulo. In addition, it is also responsible for the sale of treated water and provision of treated sewage services to 6 municipalities of the São Paulo Metropolitan Region that are not under its direct operation.

SABESP’s water distribution network is approximately 58.1 thousand kilometers long. The length of the sewage collection network is approximately 36.5 thousand kilometers.

In 2004, SABESP brought treated water to 154 thousand new homes to cope with the vegetative growth of the population and the water supply universalization targets. At the same time, 137 thousand homes were added to its sewage collection network. The sewage collection rate was increased to 78% and more than 63% of the collected sewage was treated.

2. OPERATING INCOME

The 2004 net operating income reached R$ 4.4 billion. The main variations in the net operating income resulted from the average tariff adjustments of 18.95% and 6.78% in August 2003 and 2004, respectively, and the 4.1% drop in the invoiced volume of distributed water, as a result of the Consumption Reduction Incentive Program implemented in the São Paulo Metropolitan Region. If, on one hand, this program reduced the annual sales volume, on the other, it prevented the implementation of a water rationing program, the potential disturbances for consumers and the consequent increase in the operating costs.

Also this year, SABESP assumed the retail operation of the water and sewage systems of São Bernardo do Campo, a municipality that was being supplied on a bulk purchase basis. SABESP also expanded its activities related to the sewage collection services in the area. This also added to an increase in the gross volume sales in the period. In comparison with the previous year, the gross sales to São Bernardo do Campo increased by 68%.

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3. OPERATING INCOME

Earnings before interest, taxes, depreciation and amortization (EBITDA) reached R$1.9 billion. In addition to the effects of the Consumption Reduction Incentive Program on the sales volume, considerations should be made to the added costs, operating and managing expenses that affected the EBITDA, particularly those related to advertising campaigns to make consumers aware of the need to rationalize the use of water because of the historical drought in the São Paulo Metropolitan Region.

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4. NET INCOME

The net income of R$513 million in the period was the result of an increase in the operating revenue, and the effect of the Brazilian currency appreciation to the US dollar during the year.

5. PAYMENTS TO SHAREHOLDERS

Based on statutory provisions, the Board of Directors is proposing to the Shareholders’ Annual Meeting to be held on April 29, 2005, the payment of interests on the company’s own capital in substitution for the payment of mandatory minimum dividends for the year 2004, in the amount of R$153 million.

This amount corresponds to 29.8% of the net profit, equivalent to R$5.37 per one thousand shares, providing a dividend yield of 3.4%, considering the quotation of R$157.45 per one thousand shares on December 31, 2004. This amount is 25% higher than that of the mandatory minimum dividends.

To meet the investment requirements with the company’s own resources as provided in the capital budget, a proposition shall be made to transfer R$ 438 million to the investment reserve.

6. EVOLUTION OF THE PERFORMANCE AND INDEBTEDNESS

At the end of 2004, total liabilities related to total assets remained at a 52.6% level while the debt to EBITDA ratio was 3.7.

The short-term debt versus total debt increased to 21.2%, particularly because of an Eurobond maturity date in July, 2005.

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  1995  1996  1997  1998  1999  2000  2001  2002  2003  2004 
Net Operating Income  (R$ million)  1,910  2,411  2,902  3,101  3,236  3,356  3,435  3,767  4,131  4,397 
Net profit (loss)  (R$ million)  26  58  280  542  (235)  521  216  (651)  833  513 
EBITDA (R$ million)  974  1,156  1,376  1,638  1,873  1,868  1,786  1,860  2,076  1,927 
EBITDA margin - %   51.0  47.9  47.4  52.8  57.9  55.7  52.0  49.4  50.3  43.8 
Payable Debt/EBITDA - x  3.1  3.1  3.1  3.0  3.1  3.2  3.6  4.2  3.5  3.7 
Payable Debt/Total Debt - %  5.5  15.5  17.6  17.5  14.3  6.4  8.5  16.9  13.7  21.2 
Total Liab./Total Assets - %   34.1  37.0  39.6  42.3  45.3  45.6  49.8  55.7  54.2  52.6 

7. OPERATIONAL INDICATORS

The year 2004 started under the effects of a prolonged drought that affected particularly the São Paulo Metropolitan Region, making it necessary to intensify the institutional campaigns for the rational use of water. As a complementary measure, SABESP implemented a Water Consumption Reduction Incentive Program in March, based on the granting of a 20% bonus on the consumers’ water bills. The purpose of this program was to reduce the average monthly consumption by 20% or more in comparison with the same period in the previous year by encouraging the population to save water and help fight the water supply crisis caused by the lack of rain and the low level of the water reservoirs that supply the region.

The population responded positively to SABESP’s appeals to reduce water consumption and the result was that approximately 50% of the connections met the reduction goals and more than 20% of the connections that did not meet the goal also showed a reduction in their consumption. This response by practically 70% of the population led to savings of more than 27 billion liters in the period and contributed to a minimization of the risks of a supply crisis.

As a result, there was a reduction of the total volume of water sold, both in bulk and retail, of 4.1% with regard to 2003. At the retail level, this reduction was offset by the entry of São Bernardo do Campo, which received water in bulk, and also the new Itapira operation. Because of the expanded service, there was a 2.9% growth in the sales volume of the sewage collection services.

In general, the water and sewage sales volume in 2004 (2,833.8 million m³) remained at the same level as in 2003 (2,874.7 million m³), with a slight decrease of 1.4% as shown in the following tables per category of use and region:

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Water and Sewage Volume Invoiced by Customer Category
(million m³)
Customer Category  Water  Sewage 
  2003  2004  Var. %  2003     2004  Var. % 
Residential  1,199.1  1,222.1  1.9  918.9  947.6  3.1 
Commercial  142.5  142.4  (0.1)  125.6  127.4  1.4 
Industrial  30.8  31.8  3.2  29.2  31.1  6.5 
Public  46.4  44.7  (3.7)  36.0  35.3  (1.9) 
Total Retail  1,418.8  1,441.0  1.6  1,109.7  1,141.4  2.9 
Bulk Sales  346.2  251.4  (27.4)  -  -  - 
Total  1,765.0  1,692.4  (4.1)  1,109.7  1,141.4  2.9 

Source: SABESP

Water and Sewage Volume Invoiced per Region
(million m³)
  Water  Sewage 
By Region  2003  2004  Var. %  2003       2004  Var. % 
São Paulo Metropolitan Region  932.0  954.5  2.4  741.0  770.7  4.0 
Regional Systems  486.8  486.5  (0.1)  368.7  370.7  0.5 
Total Retail  1,418.8  1,441.0  1.6  1,109.7  1,141.4  2.9 
Bulk Sales  346.2  251.4  (27.4)  -  -  - 
Total  1,765.0  1,692.4  (4.1)  1,109.7  1,141.4  2.9 

(*) Made up by the Coastal and Interior Regions
Source: SABESP

The information supplied in the table below refers to an evolution in the number of water and sewage connections and the population served.

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Operating
Indicators
1995  1996  1997  1998  1999  2000  2001  2002  2003  2004  2004/2003
%
Water connections1  4,111  4,324  4,601  4,946  5,242  5,535  5,717  5,898  6,044  6,358  5.2 
Sewage connect.1  2,870  3,019  3,277  3,559  3,763  3,976  4,128  4,304  4,462  4,747  6.4 
Population served  water2  17.4  17.6  18.5  19.1  19.4  20.6  20.9  21.2  21.3  22.3  4.7 
sewage2  12.9  13.1  14.0  14.8  15.1  15.9  16.2  16.8  17.2  18.2  5.8 
Volumes  Invoiced  bulk sales3 315  357  368  388  393  318  322  339  346  251  (27.5) 
retail water3 1,323  1,348  1,409  1,429  1,396  1,413  1,376  1,431  1,419  1,441  1.6 
sewage3  975  993  1,036  1,066  1,058  1,070  1,054  1,105  1,110  1,141  2.8 
No. of employees  18,861 18,467 19,129 19,340 18,324 18,048 18,159  18,505  18,546  17,735 (4.4) 
Operational productivity4  370  398  412  440  491  527  542  551  566  626  10.6 

Notes:
(1)      In 1000 units at the end of the period
(2)      In million inhabitants, end of the period (bulk sales not included)
(3)      In million m³
(4)      Number of water and sewage connections per employee


8. FINANCINGS AND LOANS

Financing

In 2004, SABESP held negotiations with various financial sources regarding the fulfillment of its Multiyear Investment Plan. The following are some of these sources:

General Federal Budget (Non-Repayable Funds)

SABESP is the intervenor for the State of São Paulo, which obtained General Federal Budget funds for basic sanitation services from the Federal Government through the Ministry of Cities.

These funds are being used for the construction of the main trunk sewer of the municipalities of Ribeirão Pires and Rio Grande da Serra, in the São Paulo Metropolitan Region, for reversing sewage from these watersheds to the ABC Sewage Treatment Plant.

The total investment amount is R$27.5 million, of which R$17.3 million is being transferred by the Federal Government under two agreements for 2002 and 2003 which are currently at the execution stage.

FGTS – Severance Fund

In 2003, SABESP signed 16 financing agreements for water and sewage construction works using FGTS funds, whose financial agent is the federal savings bank (Caixa Econômica Federal), paying annual interest rates of 8.0% + Reference Rate (TR) per year for water, and 6.5% + TR per year for sewage, with a maximum grace period of 36 months and an amortization period of 180 months. The amount of R$324.5 million was financed for a R$361 million investment, of which the amount of R$36.5 million was

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transferred from the company’s own funds. One of the 16 financing agreements are at the execution stage while the works related to the others are about to begin.

In 2004, SABESP submitted 40 new projects to the Ministry of Cities through the federal savings bank (Caixa Econômica Federal), financial agent of the FGTS funds, applying for a financing in water and institutional development in the amount of R$714.2 million (investment of R$794.6 million). Four of these projects were approved and signed on June 30, 2004.

The four financing agreements signed in 2004 refer to the water supply system works, 8.0% annual interest rates + TR, a 36-month grace period and amortization in 180 months. The amount of R$154.7 under these agreements is related to a R$172 million investment, R$17.3 million of which being from the company’s own funds. One of these projects is already at the execution stage.

FEHIDRO – State Water Resources Fund

In 2004, funds from the FEHIDRO were contracted for 4 projects, totaling R$2.9 million in investments. The amount of R$0.9 million, with repayment obligation, is financed by BANESPA as the financing agent, while the amount of R$2 million is the FEHIDRO’s counterpart capital.

In 2004, FEHIDRO disbursed a total of R$1 million for 26 ongoing projects.

BNDES

In August 2002, SABESP signed a financing agreement with the BNDES and four private banks as onlending agents of the BNDES system, in the amount of R$240 million, covering the Federal Government’s counterpart in the Tietê Project – Phase II. Out of this total, the amount of R$171 million was disbursed from 2002 to 2004.

SABESP is negotiating with the BNDES the Federal Government’s counterpart in the financing agreement for the Environmental Recovery Program of the Santos Metropolitan Area signed with the JBIC last August.

PRODES – National Watershed Depollution Program of the National Water Agency – ANA

In 2001, six agreements were signed between SABESP and the Federal Government, through the National Water Agency — (Pindamonhangaba - Araretama, Pindamonhan-gaba - Moreira Cesar, Itatiba, São José dos Campos, Hortolândia and São Luiz do Paraitinga), for the purpose of providing financial incentives through the payment of treated sewage under the PRODES, totaling R$16.2 million.

Under these agreements, the construction works in Pindamonhangaba (Araretama) were completed in 2004 and the certification is expected for the first quarter of 2005. The remaining construction works are in progress and most of them are expected to be completed in the first half of 2005.

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In 2004, three agreements related to sewage collection and treatment plants were signed for the municipalities of Cachoeira Paulista, Guararema/Sede and Guararema/Parateí (R$1.4 million). The total of the 11 agreements already signed is approximately R$ 20.9 million in their original amounts.

The amounts related to the PRODES program are deposited in a fixed income long term investment fund for watershed depollution with the federal savings bank (Caixa Econômica Federal). This fund closed the year with an amount of R$25.4 million.

Japan Bank For International Cooperation - JBIC

On August 6, 2004, SABESP signed a Loan Agreement with the Japan Bank For International Cooperation – JBIC for a financing in the amount of ¥21,320 million, equivalent to R$571.5 million, for the Environmental Recovery Program of the Santos Metropolitan Area, a project of ¥39,221 million, equivalent to R$1,051.4 million, in which the amount to be funded by SABESP is ¥17,901 million, equivalent to R$479.9 million. This financing has a guarantee of the Federal Government and a counter-guarantee of the State of São Paulo.

On December 4, 2004, SABESP fulfilled all the loan conditions required by the JBIC.

Issue of Bonds in the Capital Market

In 2004, SABESP took the following initiatives to refinance its liabilities with the domestic and international markets of fixed-income bonds:

Debentures

In July 16, 2004, SABESP distributed the second issuance of promissory notes in the amount of R$130 million, liquidated on September 22, 2004, as a bridge operation for its 6th issuance of debentures.

On September 17, 2004, the two-year “SABESP’s First Program for Security Distribution” in the amount of R$1.5 billion was filed with the Brazilian Securities and Exchange Commission (CVM).

On September 17, 2004, SABESP registered with CVM the 6th Issuance of Simple Debentures, non-convertible into shares, in the amount of R$600 million under its First Program for Security Distribution, with financial settlement on September 22 and final maturity in September, 2010.

On September 24, 2004, SABESP fully liquidated the 3rd issuance of simple debentures on the market, in the amount of R$413 million, (R$367 million traded on the market and R$46 million at the company’s treasury). The remaining funds were used for the payment of other capital market liabilities.

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9. INVESTMENTS

In 2004, the amount of R$601 million was invested in the municipalities of SABESP’s operating area. The table below shows the investments made in water and sewage facilities in the São Paulo Metropolitan Region and in the regional systems.

INVESTMENT PER REGION - 2004
(R$ million)
REGION  WATER  SEWAGE  TOTAL 
SP METROP. REGION  127  262  389 
REGIONAL SYSTEMS  77  135  212 
TOTAL  204  397  601 

Note: 1999 - does not cover the municipality of Osasco (R$ 231 million)

         2003 – does not cover the transfer of the municipality of São Bernardo do Campo (R$ 415 million)

The new water and sewage service connections and the population served are outlined below:

Water and Sewage Service Connections Made and the Population Served – 2004

    SPMR  Regional
Systems 
Total 
WATER  Number of 
Connections¹ 
95  59  154 
Population 
Served² 
390  195  585 
SEWAGE  No. of New
Connections¹ 
84  53  137 
Population 
Served² 
360  175  535 
(¹) In 1,000 units 
(²)In 1,000 inhabitants 

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São Paulo Metropolitan Region

In 2004, the investments in the São Paulo Metropolitan Region totaled R$389 million, distributed among various programs for the production and distribution of water and the collection and treatment of sewage, directly serving a population of 15.2 million with water services and 12.3 million with a sewage collection network.

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In the Tietê Project – Phase II, financed by the Inter-American Development Bank (IDB), approximately R$ 215 million was invested in 2004, covering the construction of 14 km of interceptors, 42 km of trunk lines, 448 km of collection networks and 52 km of new residential connections.

  • Operational Development
     
     
    The Metropolitan Division has been emphasizing the operational improvement of the water distribution and mains networks in order to improve actual (leakage) and apparent (commercial) losses. The following are some of the actions taken under the loss reduction program in the São Paulo Metropolitan Region in 2004:
     
     
  • Installation of 120 pressure reducing valves, increasing to 802 the number of installed valves. These valves are controlling approximately 30% of the distribution network and providing 3.3 m3 /s savings from loss (leakage) reduction.
     
     
  • Survey of 13 thousand kilometers of the distribution network to detect unseen leakages;
     
     
  • 435 thousand repairs to remove leakages in the distribution network (network, branch and meter setter), that is, about 1,200 repairs/day;
     
     
  • Replacement of 190 thousand low-capacity water meter (about 6% of the total number of water meters in the São Paulo Metropolitan Region) during corrective and preventive maintenance, keeping 4.5 years old as the average age of the water meters;
     
     
  • Identification of 12.5 thousand irregularities in water connections (frauds and operative connections registered as out of service). Applicable management, operating and commercial measures were taken;
     
     
  • During the macromeasurements of the Metropolitan Mains System, seventy-two calibration tests were performed on the macrometers, eleven electromagnetic meters were purchased and five pitometric stations were remodeled;
     
     
  • Field work continued for a more adequate determination of the actual losses in the water distribution network based on concepts of the International Water Association - IWA.
     
     
  • Works carried out by the East Business Unit of the São Paulo Metropolitan Region with successful concentrated and integrated actions by the operating areas. Besides achieving good results in the implemented actions, a new methodology was introduced to involve the operating labor in the reduction of losses.


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    Regional Systems

    SABESP is operating in 330 municipalities in the interior and coastal regions of São Paulo. In 2004, the company invested about R$212 million in these municipalities. The following achievements should be highlighted:

    Water
    Expansion and improvement of water supply systems with 59 thousand new connections to serve approximately 195 thousand inhabitants in several municipalities.

    Deep tubular wells currently account for 77% of the water sources and benefit 55% of the communities served by the Regional System Division. In 2004, there was a 50 l/s flow increase after the drilling of new wells in several communities.

    Sewage
    Implementation, expansion and improvement of the sanitary draining system with the addition of approximately 53 thousand new sewage connections to serve about 175 thousand inhabitants in several communities.

    Operational Development

    With a focus on water loss reduction and control, increased efforts were made to train technicians to search for unseen leakages. Ninety-nine people were trained just in 2004. There was a consolidation of new water connection standards which, because of the new parts used, will result in further leakage reduction. There is also a training program under way involving the construction and repair of connection branches using new equipment and materials that comply with the new standards in force.

    The number of pressure reducing valves installed has been increased to 440 units, providing for pressure control in several critical areas. The replacement of old water meters continued in an effort to reduce their average age. Efforts have also been made to increase the number and improve the reliability of the macrometers used. A training program covering their selection and calibration has been implemented. The methodology used is now adopted by all the business units. Efforts were also made to increase the number of teams of fraud hunters.

    In 2004, the process automation of water treatment stations in several communities was completed. New operational control centers were integrated into the operation of water treatment stations that had already been automated.

    These measures have provided the online control of the processes developed at the operational control centers, besides assuring the good quality of the water supplied and reducing operating costs with the optimized use of chemicals, electric power and labor.

    10. BUSINESS MANAGEMENT

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    Water Consumption Reduction Incentive Program

    Known as “water bonus”, the Water consumption Reduction Incentive Program was a campaign designed to encourage the population living in the São Paulo Metropolitan Region to reduce consumption and rationalize the use of water.

    The program lasted from March 15 to September 15 and granted a 20% bonus on the water bill of the month. The result was a 20% reduction in the water consumption over the same period in 2003.

    The results achieved in April, the first month of the program, were beyond expectations. Out of the metered 1.2 million real estates, 47.4% had reached the goal, a total of 590 thousand. About 20% of those that did not reach the goal also reduced their consumption. 86.5% of the real estates that reached the goal were residential consumers.

    As a result of the first three months of the program and the issue of bills to the special consumers (industries, condos and large shops), the third financial statement showed the progressive popularity of the program. Out of the 3.2 million bills issued monthly to consumers in the Greater São Paulo, 49.3% won the bonus, that is, 1.6 million bills showed a reduced consumption of at least 20%. Out of the consumers entitled to the bonus, 87% were residential and 13% belonged to other categories of use. Special consumers entitled to the bonus reached a total of 7.5 thousand.

    Results of the Water Consumption Saving Program
    Reference Month  Clients with bonus  Amount Paid in Bonus
    (R$ million)
     
    Investment in Communication*
    (R$ thousand)
      
    April  1,406,144 43.9%  8.9  3,932.9** 
    May  1,652,489 51.0%  13.0  1,565.8 
    June  1,599,662 50.2%  13.0  210.2 
    July  1,536,576 48.1%  13.3  37.8 
    August  1,376,122 43.0%  11.7  7.6 
    September  1,228,131 38.3%  11.3  6.2 
    Total    71.2  5,760.3 
    *Including media and production 
    **Including the months of March and April 

    Also as part of the incentive program for the rational use of water, an agreement was signed with the São Paulo State Department of Education to establish this program in 50 educational institutions, develop actions for the replacement of hydraulic equipment, remove leakages, and develop educational works to promote awareness and change of customs of the employees, students and the community.

    The project shall be used as a model for all the educational institutions in the State of São Paulo. The Program for Rational Use of Water shall be adopted in at least 50% of the schools to generate savings in water consumption.

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    Respect for the Customer

    In 2004, SABESP’s Ombudsman, acting as a link of understanding between the Company and the customer, certifying the good quality public service, and adding credibility to the company’s image, developed a number of actions marked by proactivity, agility in the resolution of problems and improved access to information. The following are some of these actions:

    In 2004, the company’s Ombudsman received and recorded 8,609 contacts, received by telephone, e-mail, letter or personally; 8,427 had been resolved or closed before December 31, 2004. The consumer protection service received 1,357 complaints against SABESP, 1,178 of which had been resolved or closed before December 31, 2004. Through the fast-track arrangement, SABESP reached an agreement in 78% of the 45 cases submitted to the company in 2004, thus avoiding possible legal actions.

    Tariff Adjustment

    By applying the Tariff Adjustment Index calculation formula enforced in 2003, SABESP adjusted the tariffs charged for its water supply and sewage collection services by 5.78 on August 29, 2004. The tariff increase was applied linearly to all the categories and ranges of consumption.

    Tariff Restructuring

    SABESP’s tariff restructuring studies began in April, 2004. The studies cover the costs incurred by the Company, considerations being made with regard to its economic efficiency, long term self-financing and the payment capacity of low-income families. A marketing plan will also be developed showing market and customer segmentation, specificities, commercial potential and a proposal for improving the commercial practices of SABESP. These studies are expected to be completed by October 2005.

    Market Expansion

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    After being approved by the Board of Directors in December 2003, the operation of the basic sanitation services by SABESP in the Municipality of São Bernardo do Campo started on January 5, 2004. The assets were transferred to SABESP at the price of R$415.4 million based on an Economic and Financial Assessment Report. The city’s accumulated debt of R$ 265.4 million related to the bulk supply of water by SABESP was settled. The difference between the amount stated in the Economic and Financial Assessment Report and the total debt amount, R$150 million was paid in cash to City Hall during the year 2004.

    In March 2004 (Tariff Notice 01/04), SABESP changed the tariff structure used in São Bernardo do Campo to reflect the tariff structure used by SABESP in its operations. This was done without actual tariff adjustment. The tariff adjustments shall be made gradually and proportionally starting in January 2005 till the tariffs are equivalent to those charged by SABESP in the South Business Unit (MS) of the Metropolitan Division (M).

    With regard to the gross sale volume, the positive impact of the change from bulk supply to retail service in São Bernardo do Campo, as well as the beginning of the sewage collection system operation in the area, was of approximately 68% over year 2003.

    On April 1, 2004, SABESP also assumed the operation of the basic sanitation services in the Municipality of Itapira, under a 30-year concession granted on March 24, 2004 for the amount of R$14 million, as determined by an Economic and Financial Assessment Report.

    Considering the existing difference between the tariffs charged by the Municipal Government and the tariffs charged by SABESP, an agreement was made that starting on April 1, 2005, the applicable tariffs shall be those effective for the Pardo and Grande RG Business Unit. A transition tariff was adopted for 2004.

    Corporate Management – Balanced Scorecard (BSC) Implementation

    To assure that the actions taken by the Company are effectively aligned with the strategic direction defined in its planning process, SABESP started to implement in 2004 a management tool based on the Balanced ScoreCard (BSC) principles. This tool will assess the organization performance based on four perspectives: financial, customers, internal processes, and learning and growth.

    There are also plans for the implementation of the Project Management Office (PMO), a form of organization made up of people, processes and systems supporting the teams in the management of the action plans of the initiative portfolio (macro actions) as planned in the Balanced ScoreCard. To prioritize these initiatives, the decision support method Analytical Hierarchy Process is being used for the evaluation of the projects based on criteria of strategic impact, complexity and urgency.

    All this strategic planning and management support mechanisms are being implemented to enable the Company to take an additional qualitative step in its management practices.

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    Quality Actions

    Continuing with the implementation of the “Quality Management System” in 2004, the Regional Systems Division was awarded a certificate of compliance with Quality Standard NBR ISO 9001:2000 for 22 municipalities and supporting units of the state capital at the first stage, and 85 municipalities at the second stage. At these two stages, 33% of the municipalities served were reached, other 203 are in process of being awarded this certificate, totaling 94% of the 330 municipalities served.

    The main processes covered by this certificate are: water, sewage, customer service, services provided, product and services sold.

    The sanitation control laboratories in Itapetininga, São José dos Campos and Franca were certified as complying with NBR 17025 – General Requirements for Lab Test and Calibration Competency in 2001 and still keep this certification with periodic maintenance checks.

    The ISO 9001:2000 certification was also awarded to the pump maintenance process while the ISO 9001:2000 certification was kept for the steel parts manufacturing process (boiler shop) under the Technology and Planning Division.

    The Metropolitan Division was certified as complying with the Quality Standards Requirements of NBR ISO 9001:2000 for the Sewage Interception and Treatment, Final Disposal and Reuse Water Supply. The residential effluent treatment in the Municipality of Salesópolis was also certified for compliance with NBR ISO 14001:1996.

    The Total Productivity Maintenance (TPM) was implemented at the Novo Mundo Park Sewage Treatment Station and the Sewage Treatment Business Unit (MT) of the Metropolitan Division.

    In December 2004, the five control laboratories of the Metropolitan Division were awarded the NBR ISO 9001:2000 certification.

    Optimization of the Supply System

    Several initiatives have been implemented to optimize the supply system, such as the following:

    a)      SABESP Online Bidding This service has provided the bidding process with greater agility and transparency, besides savings of approximately R$13.0 million in 2004;
     
    b)      Purchase of electric power from the free market – these purchases have brought the company savings of R$4.4 million in 2004.
     

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    Cost Reduction with the Consumption of Treatment Material

    The Water Production Unit (MA) of the São Paulo Metropolitan Region has been making great efforts to optimize its production process. Goals for reducing the consumption of treatment materials were established and defined in the 2003-2004 Profit and Result Sharing Plan. Expressive reduction levels were achieved with an average treatment material dosage of 70.88 kg/1000 m³, a reduction of approximately 16% with regard to the target average dosage (83.97 kg/1000 m³).

    Total savings obtained by MA in 2004 reached 11,155 tons of chemicals or R$5 million.

    Rationalization and Reduction of Electric Power Costs

    In 2004, the Water Production Plant (MA) of the São Paulo Metropolitan Region alone saved 6.56% or R$10 million in electric power in comparison with the 2003 figures in purchases of electric power. There was a reduction in the production volume of 2.0% as a result of the 20% water bonus offered to end consumers from April to September 2004. There was a 3.2% consumption decrease in kwh (medium and high voltage) as a result of the lower production volume and actions such as the change of operational rules, energy efficiency contracts and the migration from the captive to free market model. A new supply procedure was implemented for the upper zone of the Santana section in São Paulo, providing electric power savings of 100 thousand kwh/month (R$29.0 thousand/month) and reducing the macromeasured volume in the Santana area by 17%.

    In an effort to improve the power efficiency of its systems, the Regional Systems Division carried out a number of actions targeted at increasing the efficiency of the equipment and facilities, application of speed variators, power-factor correction, revision of contracted service tariffs and voltage class changes. The result was an electric power cost reduction of R$3.0 million in 2004.

    Agreements with the electric power utility companies Energia Elétrica Bandeirante and Elektro, under an ANEEL program, in the amount of R$9.8 million, have benefited 11 water elevation stations and provided reductions in electric power expenditures amounting to R$4.3 million in 2004.

    The SABESP/Eletrobrás/Procel-Sanear Agreement entered into by the Company after its participation in the “Public Call for Projects of Preservation and Rational Use of Electric Power and Water in the Environmental Sanitation Sector”, launched by the Ministry of Cities and the Ministry of Mines and Energy, ranked first among the 29 projects from all over Brazil. The project will cost R$1.3 million, R$700 thousand being financed by Eletrobrás as a nonrefundable investment. This project will be implemented in the Water Distribution System of São Paulo – South Region.

    A R$3 million agreement was entered into with Eletropaulo for the implementation of electric power efficiency projects in the São Paulo Metropolitan Region.

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    Information Technology

    The SIGNOS project (Georeferenced Information System) continued being implemented in 2004. The system has already been implemented in the distribution area of the Metropolitan Division and is now being expanded to include a business unit of the Regional Systems Division.

    Several actions were taken in 2004 to implement new systems and functionalities, redesigning corporate systems, increasing the data and infrastructure physical and logical security levels, expanding computer and telecommunications technological resources and implementing new management processes.

    The data warehouse reformulation project should be highlighted. This project is specifically designed to improve SABESP’s management data.

    Asset Management

    SABESP has started the implementation of the Asset Management Program with the integration and optimization of processes related to investments and works in operation. This action brought tax benefits of R$27 million for 2003 and R$20 million for 2004.

    A real estate study has been completed with the identification of properties that could be sold. A fleet usage optimization process has also started with a 10% reduction (365 vehicles). The auctions held for selling these vehicles yielded R$2 million. A new study for renewal and leasing of a vehicle fleet for SABESP was completed and submitted. It has already been approved by the state government.

    11. RESEARCH AND DEVELOPMENT

    New Business and New Products

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    This assistance includes the provision of design services for projects and the transfer of funds from SERHS to be used in project works. In 2004, nine SANEBASE agreements were signed, totaling approximately R$ 1 million. These activities also included the evaluation of these municipalities’ requests for funds invested in sanitation works. In 2004, 62 technical and financial reports covering these requests were issued by SABESP. SABESP also provided technical assistance services to the São Paulo State Health Department in projects involving the fluoridization of the water supplied to municipalities in the state.

    Technological Development – Water and Sewage

    The following were some of the major technological developments related to the Company’s operations:

    12. AWARDS

    The following are some of the various awards won by SABESP in recognition of the efficiency and quality of its services:

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    West Business Unit (MO) and Sewage Treatment Unit (M) of SABESP’s Metropolitan Division, Level II.
    13. INVESTOR RELATIONS

    In 2004, SABESP maintained its commitment to providing the company’s shareholders with clear and comprehensive information. Personalized meetings with capital market analysts and the participation in conferences held throughout the year helped intensify the company’s contacts with investors and financial analysts. After the disclosure of each quarter’s results, conference calls are held in Portuguese and English to consolidate the practice of discussing the results, provide transparency to the process and reinforce the best practices of corporate governance.

    14. CAPITAL MARKET

    At year-end, SABESP’s shares were quoted at R$157.45 per thousand shares. Its American Depositary Receipts were quoted at US$14.97.

    In 2004, 12.8 billion shares of SABESP were traded on the Stock Exchange of São Paulo (Bovespa), with an average daily volume of R$7,2 million. There were more than 77 thousand transactions and SABESP shares were present in 100% of the trading sessions.

    Global Secondary Offer of Shares Issued by SABESP

    The Government of the State of São Paulo, through its Finance Affairs Department, arranged for the pulverized sale of 6.06 billion SABESP shares of its own, both in the domestic and international markets, at the price of R$113.47 per thousand shares (or US$ 9.90/ADS) . After this sale, the percentage of SABESP shares traded on the free float market jumped from 28.5% to 49.7 of its capital stock.

    15. RELATIONS WITH THE INDEPENDENT AUDITORS

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    The company’s policy with regard to the services provided by its independent auditors that are not related to the external audit is based on principles that preserve the auditor’s independence.

    During the 2004 fiscal year, the independent auditors that provided their services to the company were hired for services other than the examination of the financial statements. It is the understanding of the company and its external auditors that such services do not affect the independence of the external auditors. The additional services hired in the amount of approximately R$390 thousand are 5% higher than the total tariffs charged for the external audit services.

    SOCIAL BALANCE SHEET

    SABESP faces innumerous and complex challenges every day. It is continually searching for new ways to align the expectations of all the people that form its universe of relationships. Its mission is to further advance towards a socially responsible management taking into account not only the economic feasibility, but also social justice and environmental preservation.

    This new model has contributed to expand SABESP’s perception of its own reason to exist. The sense of responsibility for the health of the people adds to the responsibility for their quality of life, which includes environmental health. The search for effectiveness involves not only the technological and economic point of view, but also the quality of the products and the impact of the company’s activities on people and the environment. The water sources are regarded as a scarce resource to be preserved and used in a responsible way. In addition to its commitment to universalize the sanitation public services, SABESP has assumed the task of helping improve the environmental conditions of the areas served and the quality of life in those communities, recover the water sources and make the people increasingly aware of how the water resources should be used.

    In its Strategic Planning for 2004-2008, SABESP defined as one of its strategic objectives to be recognized as a citizen company and be prepared to reach environmental excellence by acting in a socially responsible way. The guiding principles of its mission will be ethical actions, focus on the customer in a competitive environment, and a commitment to social and environmental responsibility.

    In the search for a single measure of reference to guide the actions of SABESP in these issues, there was a consensus that this was the moment to advance in the implementation of a Corporate Social Responsibility Program focused on the articulation of actions now performed by the various divisions.

    SABESP’s strategic direction movement towards social responsibility started with the development of Institutional Guidelines, Values and Principles of Collective Action. This was done in a participative way and involved the company’s Directors, Managers and the

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    Social Responsibility Group made up of representatives of all the areas in the company who must jointly express the SABESP’s way of doing business based on social responsibility and sustainability.

    Institutional Guidelines for SABESP Social Responsibility:

    1.     
    Align and integrate the practice of social responsibility based on a view of sustainability
     
    2.     
    Disseminate the concepts of Social Responsibility and sustainability on a permanent basis
     
    3.     
    Organize the various publics which the company has a relationship with as co- responsible for SABESP Social Responsibility
     
    4.     
    Monitor and assess the Social Responsibility Program for its continued improvement
     
    5.     
    Integrate the company with its relationship publics
     

    The Ethical Code building process started with the definition of a set of values used to guide the decision making processes in a way that would not contradict the objectives and convictions of SABESP.

    Values:

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    Collective Action Principles:
    1.     
    Act by assuring a sustainable balance of social, economic and environmental dimensions.
    2.     
    Zeal for the public and private resources using them in an efficient, effective and lawful manner.
    3.     
    Act by assuring the continuous quality improvement of the products and services offered with a commitment to the results.
    4.     
    Act with justice in the actions and decisions by promoting balance and harmony, reconciling the interests and purposes of SABESP and its different relationship publics.
    5.     
    Act in a constructive way by establishing confidence as a relationship principle between the company and its different relationship publics.
    6.     
    Act with transparency, clarity and precision in the relations, professional practices and communication with all the publics involved.
    7.     
    Act by assuring people management practices that respect diversity and strengthen the motivation, satisfaction and commitment.
    8.     
    Act by respecting the laws, national and international conventions.
    9.     
    Act to strengthen and improve the communities where the company acts directly and in society as a whole.
     

    The year 2004 set the stage for innumerable socio-environmental actions involving actors from the whole SABESP universe. These actions occurred in two vectors: one that benefited the body of employees, their family members and dependents and another that benefited the external community served by SABESP.

    In 2004, this led hundreds of professionals from very different areas to get together around 143 social responsibility projects, 75% of which are geared to the external community and 25% to the internal community, as we outline below:

    SOCIAL INVESTMENT IN THE INTERNAL COMMUNITY

    RELATIONSHIP OF SABESP WITH ITS EMPLOYEES

    The social investment in the internal community involves a large number of projects targeted at the company’s employees and their family members. These are actions focused on the assurance of a safe and healthy work environment, the prevention of accidents and harms to health, improvement of the quality of life, education, professional

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    and personal development, compliance with the law and respect for the rights as far as labor, union and business relations are concerned.

    SABESP is aware of the fact that its social action must start with its own employees who replicate these practices in the communities where they live and act.

    The employees recognize the social nature of SABESP, view their work as a mission and wish to participate in the company’s major decisions, a fact that has been disclosed by surveys conducted by the company’s top management. There is also a strong perception of the value of SABESP’s knowledge and competence which are systematized by the competence-based people management model and disseminated both internally and externally by SABESP Corporate University.

    The Business Units have become spaces for dialogue building as a result of the decision making autonomous process. Several managers have adopted the practice, which is increasingly disseminated all over the company, of promoting regular meetings of employees and leaders to favor their relationships and the flow of information.

    With this human capital, recognized, valued and guided by a social responsibility policy, SABESP has been aligning and giving consistency to its actions, improving dialogue channels and supporting the employees’ movements with positive influences on its relations with the consumers, communities and results of the Company.

    Following the strategy of creating value by managing people, the competence-based model remains in force, recognizing and enabling the alignment of the business objectives with the progress of people.

    Competence-based Selection - The practice of internal selection has been encouraged to give the company’s employees the opportunity to build a career. One of the outstanding processes in 2004 involved the assumption of the sanitation service operations in São Bernardo do Campo, which required the staff of employees to be completed. The process involved approximately 700 employees/candidates for 129 vacancies.

    Competence-based Assessment and Compensation – The Competence-based Compensation Plan continued being implemented by integrating the plan database with the human resources computer system (Antares). As a result, it was possible to develop management reports and keep a follow-up on the employees’ assessment history.

    SABESP Corporate University (UES) – After four years of existence, the corporate university shows expressive results. In 2004, the amount of R$2.2 was invested, resulting in 60,453 participations in personally attended and remote activities. This number corresponds to an average 3.5 opportunities per employee with a daily hourly load of 52,260 hours/man/training.

    E-learning at SABESP has further democratized the access to knowledge with the expansion of its course grid by making 40 e-learning courses available on the Intranet

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    and 197 courses on the Corporate TV. These actions resulted in 7,290 participations. This educational advance was recognized by the market with the award “National Reference in e-learning” and the Human Being Award granted by the Brazilian Association of Human Resources - ABRH” for the case “SABESP Corporate University –Education Without Space and Time Boundaries”.

    Another achievement to be highlighted is the Educational Agreement signed with educational institutions, whose purpose is to expand the access to education and improve the educational level of the employees and their dependents. The program now reaches 104 institutions that grant tuition discounts for their courses: graduation, postgraduation, medium and basic level education, technical courses, children’s education, languages, adult education and literacy courses.

    Another outstanding fact related to the dissemination of social responsibility was the Ethical Forum held by SABESP. Its objective was to provide for reflections on the importance of the changes in social relations and the role of ethics in the social structure. Institutions like USP, Ethos and IDS participated in the event, which was attended by more than 700 guests, including employees and vendors.

    Profit Sharing - SABESP and Labor Unions held the 2004/2005 collective bargaining and reached an agreement that met the common interests of the employees and the company. In addition to the advantages related to salary adjustments and their transfer to the benefit amounts, the profit sharing arrangement was also kept for the July 2004 to June 2005 period.

    Work Safety and Medicine – With the implementation of the Life Promotion Program, there was an adaptation process for the management staff and the employees. In 2004, the number of work accidents dropped by 16.3% in comparison with the previous year and their severity level also decreased. The final figures shows that the preventive actions were successful. Also, there was a significant 25% reduction in work accidents involving the outsourced workers as a result of safety partnerships. The “Nota 10” Safety Campaign continued with prize distributions to encourage the adoption of preventive actions.

    Social Service – A number of services were provided to 4,591 employees and family members to help improve their quality of life and performance in the work activities. The Employee Service and Recovery Program (PA-RE), which in its 11th year helped 193 individuals/family and 88 employees with chemical dependency, who participated in 13 groups involved in the drug addiction relapse prevention, reintegrating them into their personal and professional activities, is worthy of mention.

    In 2004, the Encouraged Dismissal Program (PDI) and the Special Program for Retired Employees (PEA) submitted a differentiated proposal for voluntary dismissal and retirement based on the recognition of the services provided and withdrawal with dignity for the 650 employees that adhered to these two programs. The program slogan was “I take SABESP in my heart”.

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    The Life Award continued as a form of demonstrating to the employees their importance as essential characters in the company’s history. This award has been granted every year since 1998, recognizing and paying homage to employees with 10, 15, 20, 25 and 30 years of work at SABESP. In 2004, three thousand employees were granted this award.

    The Waste Minimization and Responsible Disposal Program was created to reduce the generation of waste, reutilize materials and promote the recycling of materials discarded by SABESP, reduce pollution and the volume of waste sent to the municipal landfill, encourage the change of behavior after a reflection on the waste disposal problem and the role of each individual in its solution, following the guidelines of the National Basic Sanitation Quality Program (PNQS). This project is being developed by the Ponte Pequena Complex of SABESP in São Paulo and involves approximately 1,200 people. The results were: a 45% reduction in the weight of disposed waste and the consequent impact on the trash tariff currently collected in the City of São Paulo, reuse of organic waste through composting to produce fertilizers for the internal gardens and fluorescent light bulbs sent to recyclers for decontamination.

    One Day at SABESP - In 2004, 2,025 people from 7 to 16 years old were given the chance to participate in this program. The objective of this program is to develop closer relations between the employee’s children and SABESP, providing information on the company, environment preservation and the rational use of water by means of visits to the company’s facilities, lectures and interactive activities.

    In 2004, some of the benefits granted to the employees included partial subsidies which involved medical care service, private social security and meals (basic food basket, meal voucher and others as provided in the law).

    Another highlight in 2004 is the contribution of R$12 million to SABESP’s Social Security Foundation (SABESPREV), a non-profit complementary pension and social assistance fund.

    SABESP also contributed to the development of activities held by the SABESP Association. This association provides cultural, social and sports activities to 11.5 thousand members which, together with their dependents, reach a total of 50 thousand people. The association has 180 branches and 6 vacation colonies scattered all over the State of São Paulo.

    SOCIAL INVESTMENT IN THE EXTERNAL COMMUNITY

    SABESP’S RELATIONS WITH THE COMMUNITIES: Hear the requirements and take actions to supply the demands in advance.

    The actions performed by SABESP through its autonomous business units provide the conditions for an intense dialogue between the company and the communities. Talking

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    to a manager is a common practice and local demands are being handled more quickly and efficiently.

    But there are other possibilities of relationship with the community that go far beyond the formal contact between the service provider and those who benefit from those services. Setting as a goal the improvement of the quality of life of the people leads to innovation in the way of doing things and making possible solutions that are not so usual. This attitude has generated innumerable actions geared to education, culture, the environment and health.

    Education

    SABESP has developed 41 projects, a total investment of R$1.8 million. The main focus of these activities is to promote environmental education with basic information on environment, sanitation and the rational use of water supplied in a ludic and interactive way, using theater, dance, music, mime, games, fables, children’s stories, drawing shops and textbooks using special characters.

    Most of these projects are designed for the children and young public, private and public school students, teachers and the needy communities. They are implemented through a team work of SABESP’s employees.

    It is worth mentioning that SABESP continues to be the co-supporter of the Child-Citizen Institute, providing assistance to 7.5 thousand children, young people and adults from low-income families of the peripheries of Gurarulhos and São Paulo, distributed among 15 educational units. The activities held by the institute include nursery, complementary school, work initiation center, literacy courses for young people and adults, and community projects.

    The Children’s Club (Clubinho) is an Internet project that already has 7 thousand members and 4.5 thousand monthly hits. It is designed to make the children aware of the importance of water on the planet and contribute to digital inclusion.

    Culture

    SABESP has three ongoing projects under this category. Their target population is the community in general which, through artistic and social activities, is stimulated and sensitized to the plurality of the national culture with a focus on the environmental awareness, sustainable development and memory of society. The Rouanet’s Law provides a fiscal incentive of R$4.9 million for this initiative.

    Hunger Fighting

    SABESP has 4 projects under this category which have received R$43 thousand. The Community Organic Vegetable Garden Program implemented in stretches of land occupied by water mains arose from the need to preserve the assets of SABESP and the awareness of the population living in the surrounding area. These stretches of land are considered an interactive ecological/urban space occupied by the community in a self-sustainable way, generating food and income. There are now 21 families receiving the benefits of this program.

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    SABESP’S RELATIONSHIP WITH THE ENVIRONMENT

    In its day-to-day activities, SABESP must deal with rather diverse subjects such as dialogues with populations irregularly occupying water source protected areas, urge polluting companies to assume their responsibility for the environmental impacts of their activities and improve an environmental management system capable of covering the three pillars of sustainability: economic feasibility, social justice and environmental preservation.

    Environment:

    SABESP has developed 21 projects under this category, a total investment of R$4.2 million. Most of them are targeted at the population in general through the municipal governments, industries, school network, family and district communities and members of the watershed committees. Its main focus are the actions and practices that excel in environment preservation and recovery.

    Great achievements have been made, particularly in the reduction of the generated waste with the sludge recycling project for water and sewage treatment stations. The station sludge is treated to be used in products such as fertilizers and ceramics used in the civil construction industry. Besides reducing the volume of the solid waste disposed of in sanitary landfills, the sludge recycling reduces the environmental impact caused by the ceramic lay extraction.

    The Prosanear Program has been developed to improve the quality of life of the low-income population by rescuing its citizenship through basic sanitation. It comprises socio-educational actions and integrated sanitation (water and sewage) in areas occupied by needy populations in the peripheries of cities. The Water Rational Use Program (PURA) covers the whole population of the State of São Paulo and was created to prevent short and medium term scarcity of water, providing for landscape changes and technological reuse interventions. Its greater purpose is to make the population aware of the need to preserve the water resources with cultural changes regarding the waste and public health. As a result, PURA provided 10% savings in the water consumption in the São Paulo Metropolitan Region, besides minimizing the need of rationing.

    SABESP has been involved in the discussion of topics such as the Cleaner Production Table with Fiesp, Cetesb, other organizations, and the Watershed Committees, which include the state and municipal governments and the civil society. The purpose of these discussions is to find ways to leverage the development of a new culture of water source protection.

    SABESP’S RELATIONS WITH CONSUMERS

    The option for social responsibility has been causing many positive influences on the choices of the Company from the social and environmental point of view with positive medium-term impacts on the business. The water saving campaigns aired in times of scarcity started to be seen as opportunities for educating the population in the conscious

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    use of this natural resource at any time. It is an option that leads to a decrease in the water consumption and contributes to the preservation of water sources. After all, this is what will determine the longevity of the SABESP business.

    Health and Sanitation

    Twelve projects are being developed under this category and are focused on campaigns and sponsorships involving public health, integrated practices and actions to improve the quality of life of the population. The investment in these projects in 2004 was R$ 856 thousand.

    A closer relationship with the community led SABESP to consider aspects such as social justice in the business management. A crossed subsidy was established in which part of the resources generated by the regions with high income are channeled to works in lower income regions.

    This category includes SABESP’s billing policy that collects a tariff value more compatible with the possibilities of the less favored classes and provides the low-income population with basic sanitation services, a better public health and quality of life.

    The company offers three types of tariffs: residential social tariffs, shantytown tariffs and tariffs for not-for-profit social entities.

    The residential social tariff is around 34% of the regular tariff. The shantytown tariff is around 26%, while the tariff for non-profit social entities is 50% of the regular tariff.

    Others

    There are other social projects covering activities that benefit the communities but could not be included in the above categories. Their objectives are diverse and each of them are aimed at a specific population with the appropriate activities. Usually, they are very relevant with regard to the population to be served, because they involve large and diversified groups, such as public and private schools, organized civil associations, religious movements, district communities, etc. There are 28 projects under this category including various sponsorships. The investments in this category in 2004 reached R$2.1 million.

    The diversity of projects under SABESP’s Social Responsibility Program reflects the incessant efforts made by the company to add to its water supply and sanitation services a number of actions designed to minimize the social problems faced by an expressive number of people. It is not the intent of the company to substitute for the actions and responsibility of the competent State agencies. It is rather a belief that it is necessary to add efforts to the benefit of social causes.

    Prizes

    Seeking the society’s recognition as a citizen company, SABESP ran for some significant market prices in 2004:

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    Exame Magazine’s Good Citizen Guide: Nineteen projects were developed by SABESP that express the alignment and structure of the actions developed by the company and its effective contribution to society. Education Category: Caracol; My City has SABESP; Futurágua; SABESP: Education for Citizenship; Children and Adolescent Category: Learning to Be and Live Together; Learning by the Needy Young People; Environment Category: Let’s Get to Work for the Tietê River; SABESP Station – Show Room; PURA; Health Category: I Share My Bread; Big Soup Project; Project Financer Category: Complementary Schooling by the Citizen Child Institute (ICC); Third Age Category: Solidarity; Better Age; Elderly Asylum; Warm Clothing Campaign; Income Generation Category: Community Organic Vegetable Garden; Teaching How to Fish; Handicapped People Category: You Are Me.

    Top Social: SABESP’s “Conscious Social Responsibility” project ran with 213 market cases. SABESP was one of the companies awarded the Top Social Prize by the ADVB (The Brazilian Sales Managers Association).

    Citizen Company: SABESP participated in the 10th Corporate Citizenship National Forum with the case: “Social Responsibility – sharing experiences” and was awarded the Citizen Company trophy.

    Amanco Trophy for a Better World: SABESP was awarded this trophy as a recognition for actions that promote the sustainable development. Besides the trophy, the company received a R$5 thousand check that was donated to the Citizen Child Institute (ICC).

    Brazilian Environmental Benchmarking Prize for the paper “Sustainable Sanitation –Solid Waste Management".

    Investments Made

    As shown in the following spreadsheet, SABESP reserved for internal and external social indicators the amount of R$997 million in 2004.

    The additional amount of R$388 million was reserved for internal social indicators, which comprise meals, employees’ social benefits, private social security, health, work safety and medicine, education, culture, skill development and professional development, nurseries or nursery aid, profit sharing and others.

    Among the external social indicators, an amount in excess of R$598 million was paid as taxes. Other indicators of contributions to society, such as actions related to education, culture, health, sanitation, sports hunger fighting programs, alimentary security, sponsorship in the various categories and other initiatives were assigned R$11 million. The company invested R$4.3 million in programs and/or internal or external projects related to the environment preservation.

    Thus, reinforcing and disseminating its social responsibility, SABESP has assumed the coherent attitude of a true public company and has contributed to the sustained development of the country.

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    1 – Calculation Basis 
    2004 Amount (Thousand reais) 
    2003 Amount (Thousand reais) 

    Net Revenue 
    4,397,072 
    4,130,752 

    Operating Result 
    823,909 
    1,165,533 

    Payment Roll 
    997,149 
    932,253 

    2 – Internal Social Indicators    Amount    % over FPB     % over RL    Amount    % over FPB  % over RL 

    Meals    69,752      7%    2%    62,603      7%  2% 

    Compulsory payroll charges    101,481      10%    2%    98,148      11%  2% 

    Internal social indicators    88,931      9%    2%    88,903      10%  2% 

    Health plan    67,603      7%    2%    61,240      7%  1% 

    Occupational safety and medicine    2,508      0%    0%    2,586      0%  0% 

    Education    1,171      0%    0%    516      0%  0% 

    Culture    6,683      1%    0%    7,009      1%  0% 

    Professional training and development    2,964      0%    0%    4,009      0%  0% 

    Daycare or daycare allowance    1,512      0%    0%    1,399      0%  0% 

    Profit sharing    40,262      4%    1%    39,978      4%  1% 

    Others    5,647      1%    0%    6,188      1%  0% 

    Total – Internal social indicators    388,514      39%    9%    372,579      40%  9% 

    3 – External social indicators    Amount    % over RO     % over RL    Amount    % over RO  % over RL 
       (thousand)          
       (thousand) 
           

    Education    1,890      0%    0%    697      0%  0% 

    Culture    5,358      1%    0%    5,713      0%  0% 

    Health and basic sanitation    856      0%    0%    1,068      0%  0% 

    Sports    942      0%    0%    223      0%  0% 

    Hunger fighting and alimentary security    43      0%    0%    4      0%  0% 

    Others    2,107      0%    0%    555      0%  0% 

    Total contributions to society    11,196      1%    0%    8,260      1%  0% 

    Taxes (excluding payroll charges)    598,051      73%    14%    580,146      50%  14% 

    Total – External social indicators    609,247      74%    14%    588,406      50%  14% 

    4 – Environmental Indicators 
    Amount 
      % over RO     % over RL 
    Amount 
      % over RO  % over RL 
     
    (thousand) 
             
    (thousand) 
           

    Investments related to the company’s production/operation    92      0%    0%    9      0%  0% 

    Investments in external programs and/or projects    4,294      1%    0%    5,198      0%  0% 

    Total investments in the environment    4,386      1%    0%    5,207      0%  0% 

    Regarding the establishment of “annual targets” to minimize waste,  ( ) no targets set   ( ) meets from 51 to 75%             
    consumption in general in production/ operation and to increase  ( ) meets from 0 to 50% (x )meets from 76 to  ( ) no targets set  ( ) meets from 51 to 75% 
    efficiency in the use of natural resources, the company:  100%            ( ) meets from 0 to 50%  (x )meets from 76 to 100% 

    5 – Personnel Indicators                           

    No. of employees at end of period          17,735           
    18,546 
     

    No. of hirings during the period          14            352   

    No. of outsourced personnel          0              0   

    No. of interns          877            813   

    No. of employees above the age of 45          7,294            7,359   

    No. of women in the company          3,247            3,376   

    % of management positions held by women          17.40%            13.00%   

    No. of Afro-Brazilians working for the company          2,030            2,433   

    % of management positions held by Afro-Brazilians          30.49%            11.43%   

    No of employees with disabilities or special needs          27              27   

    6 – Relevant information regarding corporate citizenship          2004            Metas 2005   
     
     
    Ratio between the highest and lowest compensation in the company          25.1              nd   

    Total of on-the-job accidents          293            260   

    The social and environmental projects developed by the company    (  ) directors  ( x ) directors and  ( ) all employees    ( ) directors  ( x ) directors and 
    ( ) all employees 
    were defined by:          mgrs.            mgrs.   

      ( x ) directors  ( ) all employees  ( ) all +  ( x ) directors  ( ) all employees  ( ) all + 
    Safety and health standards in the workplace were defined by: 
    and mgrs. 
          Committee    and mgrs.       
    Committee 

    Regarding union freedom, the right to collective bargaining and the    ( ) not  ( x ) complies  ( ) encourages /    ( ) not   ( x ) complies 
    ( ) encourages / 
    internal representation of workers, the company:    involved   with ILO rules  follows ILO    involved   with ILO rules  follows ILO 

        ( ) directors    ( ) directors and  ( x ) all employees    ( ) directors    ( ) directors and  ( x ) all 
    The private pension plan includes:          mgrs.            mgrs.  employees 

        ( ) directors    ( ) directors and  ( x ) all employees    ( ) directors    ( ) directors and  ( x ) all 
    Profit sharing includes:          mgrs.            mgrs.  employees 

    When selecting suppliers, the same ethical and social responsibility    ( ) not  ( ) recommended  ( x ) required    ( ) not  ( ) recommended  ( x ) required 
    and environment standards adopted by the company:  considered             considered         

    Regarding the employees participation in voluntary work programs,    ( ) not  ( ) supported  ( x ) organizes /    ( ) not 
    ( ) supported
    ( x ) organizes / 
    the company:    involved        encourages    involved        encourages 

    Total number of consumer complaints and criticisms:  in company    with Procon 
    in Court 
    46 
    in company 
      with Procon  in Court 
        8.608      1.357                 

    % of complaints and criticisms handled or solved:  in company    with Procon 
    in Court 
    77,8%    nd   
    nd 
    nd 
        97,89 %      97,5%                 

    Total distributable added value (in thousand R$):  In 2004: 2,783.022        In 2003: 3,023,830     

    Distribution of Added Value:  21.5% Goverment 
    35.5% Employees 
    19.2% Government 
    32.3% Employees 

      21.5% Goverment 
    35.5% Employees 
    27.5% Shareholders 
    21% 3rd parties 

    32


    COMPANHIA DE SANEAMENTO BÁSICO DO ESTADO DE SÃO PAULO - SABESP

    BALANCE SHEETS AS OF DECEMBER 31, 2004 AND 2003

    (In thousands of Brazilian reais – R$)

    Assets  2004  2003    Liabilities and Shareholders’ Equity  2004  2003 


     

    Current assets        Current liabilities     
    Cash and cash equivalents (note 4)  105,557  281,013    Accounts payable to suppliers and contractors  51,578  51,934 
    Customer accounts receivable, net (note 5)  949,792  871,145    Loans and financing (note 9)  1,496,810  996,998 
    Receivable from shareholder, net (note 6)  81,334  -    Accrued payroll and related charges  107,228  135,294 
    Inventories  29,604  22,308    Provisions for contingencies (note 14 (a))  30,373  19,266 
    Deferred taxes (note 10)  30,215  29,684    Interest on shareholders’ equity (note 15 (c))  144,078  242,524 
    Other current assets  33,288  13,015    Taxes payable (note 11)  115,119  84,488 


     
      1,229,790  1,217,165    Deferred taxes (note 10)  71,902  45,502 
            Other current liabilities  83,801  155,993 


    Long-term assets          2,100,889  1,731,999 
    Customer accounts receivable, net (note 5)  278,060  185,090    Long-term liabilities     
    Receivable from shareholder, net (note 6)  740,609  655,163    Loans and financing (note 9)  5,553,843  6,267,265 
    Indemnities receivable (note 7)  148,794  148,794    Taxes payable (note 11)  272,338  282,214 
    Escrow deposits  16,189  17,576    Deferred taxes (note 10)  130,055  121,117 
    Deferred taxes (note 10)  257,271  222,804    Provisions for contingencies (note 14 (a))  460,231  384,571 
    Other assets  27,976  30,583    Accrued pension obligation (note 12)  222,176  145,540 


     
      1,468,899  1,260,010    Other liabilities  92,688  80,465 


              6,731,331  7,281,172 
    Permanent assets        Shareholders’ equity (note 15)     
    Investments  5,100  740    Paid-in capital  3,403,688  3,403,688 
    Property, plant & equipment, net (note 8)  14,040,922  14,063,248    Capital reserve  65,291  50,739 
    Deferred charges  39,097  48,951    Revaluation reserve  2,619,220  2,723,720 


     
      14,085,119  14,112,939    Profit reserves  1,863,389  1,398,796 


              7,951,588  7,576,943 
                 
    Total Assets  16,783,808  16,590,114    Total Liabilities & Shareholders’ Equity  16,783,808  16,590,114 


     

    The accompanying notes are an integral part of these financial statements.

    33


    COMPANHIA DE SANEAMENTO BÁSICO DO ESTADO DE SÃO PAULO - SABESP

    STATEMENTS OF INCOME

    FOR THE YEARS ENDED DECEMBER 31, 2004 AND 2003

    (In thousands of Brazilian reais, except for earnings per share)

      2004  2003 


     
    GROSS REVENUE FROM SALES AND SERVICES (Note 18)  4,642,491  4,307,534 
    Taxes on sales and services - COFINS and PASEP  (245,419)  (176,782) 


    Net revenue from sales and services  4,397,072  4,130,752 
    Cost of sales and services (Note 19)  (2,253,380)  (2,067,148) 


    GROSS PROFIT  2,143,692  2,063,604 
     
    OPERATING EXPENSES (Note 19)     
    Selling expenses  (502,520)  (297,534) 
    Administrative expenses  (313,557)  (254,060) 
    Financial expenses, net  (503,706)  (346,477) 


    Total operating expenses  (1,319,783)  (898,071) 


    INCOME FROM OPERATIONS  823,909  1,165,533 


     
    NONOPERATING INCOME (EXPENSES)     
    Loss on disposal of property, plant & equipment (Note 8(a))  (34,440)  (61,654) 
    Other  518  7,199 


      (33,922)  (54,455) 


     
     
    INCOME BEFORE TAXES ON INCOME  789,987  1,111,078 
    Income tax (Note 10)  (198,030)  (168,083) 
    Social contribution tax (Note 10)  (52,579)  (48,006) 
    Deferred income tax (Note 10)  22,792  (7,588) 
    Deferred social contribution tax (Note 10)  (14,020)  (18,959) 


    INCOME BEFORE EXTRAORDINARY ITEM  548,150  868,442 


     
    Extraordinary item, net of income and     
    social contribution taxes (Note 12)  (35,122)  (35,122) 
     

     
    NET INCOME  513,028  833,320 


     
    Earnings per thousand shares in R$  18,01  29,26 

    The accompanying notes are an integral part of these financial statements.

    34


    COMPANHIA DE SANEAMENTO BÁSICO DO ESTADO DE SÃO PAULO - SABESP

    STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY

    FOR THE YEARS ENDED DECEMBER 31, 2004 AND 2003

    (In
    thousands of Brazilian reais – R$)

            Profit reserves     
    Paid-in Capital Revaluation
    Retained
      capital  reserve  reserve  Legal  Investment  earnings  Total 







     
    BALANCES AS OF DECEMBER 31, 2002  3,403,688  49,503  2,857,965  104,674  830,646  -  7,246,476 
     
     
    Donations    1,236          1,236 
    Realization of revaluation reserve      (134,245)      134,245  - 
    Net income            833,320  833,320 
    Allocation of income:               
    Legal reserve        41,666    (41,666)  - 
    Interest on shareholders’ equity            (504,089)  (504,089) 
    Investment reserve          421,810  (421,810)  - 







    BALANCES AS OF DECEMBER 31, 2003  3,403,688  50,739  2,723,720  146,340  1,252,456  -  7,576,943 
     
     
    Donations (note 15 (d))    14,552          14,552 
    Realization of revaluation reserve      (104,500)      104,500  - 
    Net income            513,028  513,028 
    Allocation of income: (note 15 (e))               
    Legal reserve (note 15 (c))        25,651    (25,651)  - 
    Interest on shareholders’ equity (note 15 (c))            (152,935)  (152,935) 
    Investment reserve (note 15 (e))          438,942  (438,942)  - 
     






    BALANCES AS OF DECEMBER 31, 2004  3,403,688  65,291  2,619,220  171,991  1,691,398  -  7,951,588 







    The accompanying notes are an integral part of these financial statements.

    35


    COMPANHIA DE SANEAMENTO BÁSICO DO ESTADO DE SÃO PAULO - SABESP

    STATEMENTS OF CHANGES IN FINANCIAL POSITION

    FOR THE YEARS ENDED DECEMBER 31, 2004 AND 2003

    (In thousands of Brazilian reais – R$)

      2004  2003 
     

    SOURCES OF FUNDS     
    From operations:     
    Net income  513,028  833,320 
    Items not affecting working capital     
    Bad Debt Expense  76,870  - 
    Depreciation and amortization  598,911  564,455 
    Disposal of property, plant and equipment  34,616  61,657 
    Write-off of deferred charges  -  984 
    Monetary variations on long-term items  (38,548)  (9,437) 
    Provisions for contingencies  75,660  147,201 
    Accrued pension obligation  76,636  77,204 
    Interest and monetary and exchange variations on long-     
    term assets and liabilities:     
    Loans and financing  (9,569)  (248,796) 
    Taxes payable  25,018  17,165 
    Deferred income and social contribution taxes:     
    In long-term assets  (34,467)  (16,771) 
    In long-term liabilities  8,938  45,237 
     

    Total from operations  1,327,093  1,472,219 
     

     
    From third parties:     
    Loans and financing, long-term  780,722  860,323 
    Increase in long-term liabilities  -  196,134 
    Donations – aid for works  14,552  1,236 
     

    Total from third parties  795,274  1,057,693 
     

    Total sources  2,122,367  2,529,912 
     

     
    USES OF FUNDS     
    Increase in long-term assets  217,107  6,048 
    Transfer from long-term assets  -  149,760 
    Decrease in long-term liabilities  22,668  - 
    Permanent assets     
    Property, plant and equipment  600,903  1,009,365 
    Deferred charges  444  9,469 
    Transfer from long-term to current liabilities     
    Loans and financing  1,484,575  889,449 
    Interest on shareholders’ equity  152,935  504,089 
     

    Total uses  2,478,632  2,568,180 
     
    Increase in working capital deficit  (356,265)  (38,268) 
     

    Represented by:     
    Current assets     
    At end of year  1,229,790  1,217,165 
    At beginning of year  1,217,165  1,608,900 
     

    Variation in current assets  12,625  (391,735) 
     

     
    Current liabilities     
    At end of year  2,100,889  1,731,999 
    At beginning of year  1,731,999  2,085,466 
     

    Variation in current liabilities  368,890  (353,467) 
    Increase in working capital deficit  (356,265)  (38,268) 
    The accompanying notes are an integral part of these financial statements.

    36


    COMPANHIA DE SANEAMENTO BÁSICO DO ESTADO DE SÃO PAULO - SABESP

    NOTES TO THE FINANCIAL STATEMENTS

    FOR THE YEARS ENDED DECEMBER 31, 2004 AND 2003

    (Amounts in thousands of Brazilian reais-R$, unless otherwise stated)

    1. OPERATIONS

    Companhia de Saneamento Básico do Estado de São Paulo - SABESP (the “Company”) is engaged in the operation of public water and sewage systems in the State of São Paulo, Brazil, providing water and sewage services to a broad range of residential, commercial, industrial and government customers. The Company also provides water on a wholesale basis to certain municipalities in the São Paulo Metropolitan Region that do not have water production systems.

    The Company’s shares are listed on the São Paulo Stock Exchange (BOVESPA) in the “New Market” segment since April 2002, and on the New York Stock Exchange (NYSE), in the form of ADRs (American Depositary Receipts) since May 2002.

    The Company provides water and sewage services in 368 municipalities in the State of São Paulo, nearly all of which are through concessions granted by the municipalities. Most of these concessions have 30-year terms, seventeen of which expire in 2005 and the rest between 2006 and 2034. Each of these concessions is automatically renewable for a period equal to its initial term, unless the municipality or the Company exercises the right to terminate the concession, through notification by either party at least six months prior to its expiration date.

    The Company does not hold a formal concession to provide water and sewage services in the City of São Paulo, which accounts for a substantial portion of the sales and services rendered. In Santos, a municipality located in the Santos Coastal Area, which also has a large population, the Company operates under a public authorization, like in some other municipalities in the Santos Coastal Area and the Ribeira Valley, where the Company started operating after the merger of the companies that formed SABESP.

    2. PRESENTATION OF FINANCIAL STATEMENTS

    The financial statements of the Company have been prepared in accordance with accounting practices adopted in Brazil, which are based on the Brazilian Corporate Law (Law No. 6404/76, as amended), the rules and regulations of the Brazilian Securities Commission (“CVM”) and the accounting standards issued by the Federal Board of Accounting (CFC), collectively referred to hereinafter as “Corporate Law”. The financial statements prepared in accordance with Corporate Law have not been indexed for inflation after 1995.

    Supplementary information is also presented “In constant purchasing power currency”, which were prepared in accordance with the criteria described in note 25 (a), and in the Value-Added Statement, in note 25 (b).

    Certain reclassifications have been made in the 2003 financial statements in order to conform them to the 2004 presentation. These reclassifications have been made as management believes they better reflect the nature of items and improve comparability. These reclassifications had no effect on the shareholders’ equity.

    The most significant of these reclassifications include the following:

    Balance Sheet and Statement of Changes in Financial Position

    - Amounts received from customers in duplicate

    Previously classified as a reduction to accounts receivable in the amount of R$59,444, it was further reclassified as amounts to be refunded in other accounts payable, under current liabilities and long-term liabilities, in the amounts of R$ 3,677 and R$ 55,767, respectively.

    37


    - Statement of Income

    PASEP credits, previously stated as a reduction of costs and expenses, were reclassified as a reduction of COFINS and PASEP, thus increasing the net revenue as well as costs and expenses. After the reclassification, the net revenue of the Company in 2003 increased from R$ 4,109,884 to R$ 4,130,752, cost of sales and services from R$ 2,046,834 to R$ 2,067,148, selling expenses from R$ 297,302 to R$ 297,534 and administrative expenses from R$ 253,738 to R$ 254,060.

    3. SIGNIFICANT ACCOUNTING PRACTICES

    The Company’s accounting policies, which are based on the accrual concept, comply with the Corporate Law, as follows:

    (a) Revenue from sales and services

    Revenue for water and sewer services are recognized as water is consumed or as services are provided. Revenue from water and sewer services rendered but not billed are recorded as unbilled customer accounts receivable based on monthly estimates in order to match such revenue with costs incurred.

    As of December 31, 2004, revenue is recorded net of customer discounts related to the Incentive Program for Water Consumption Reduction (note 18 (a)).

    (b) Marketing costs

    Marketing costs are generally expensed as incurred and reported in administrative expenses. Marketing costs were R$ 31,615 and R$ 4,206 for the years ended December 31, 2004 and 2003, respectively. No marketing costs were deferred at December 31, 2004 and 2003.

    (c) Financial income and expenses

    Financial income and expense are primarily comprised of interest and monetary and exchange variations on loans and financing, and financial investments, calculated and reported on the accrual basis of accounting.

    (d) Income and social contribution taxes

    Income and social contribution taxes are accrued on taxable results.

    Income tax is calculated at the rate of 15%, plus a 10% surtax, and social contribution, tax is calculated at the rate of 9% . These taxes are reported on an accrual basis.

    Deferred taxes are calculated based on taxable or deductible amounts in future years and are recognized to the extent that realization is believed to be probable.

    As permitted by the CVM, the Company opted not to recognize the deferred tax liability (non-cash) on the revaluation reserve of property, plant and equipment recorded up to 1991.

    (e) Other income and expenses

    Other income and expenses are recorded on an accrual basis.

    (f) Cash and cash equivalents

    Cash and cash equivalents are comprised primarily bank deposits and financial investments and are carried at cost plus accrued interest, if applicable. Financial investments denominated in reais have a ready market and an original maturity of 90 days

    38


    or less. They comprise mainly Financial Investment Funds (FIF). Foreign currency deposits are translated at balance sheet date exchange rates. The Company is required by law to invest excess cash with financial institutions controlled by the State Government.

    (g) Customer accounts receivable and allowance for doubtful accounts

    Customer accounts receivable generally do not accrue interest or indexation charges or penalties, except for refinanced agreements.

    The Company books an allowance for doubtful accounts for receivable balances in excess of R$ 5 and overdue for more than 180 days, and in excess of R$ 30 and overdue for more than 360 days, which are under judicial collection proceedings. Allowance for doubtful accounts is recorded in an amount considered sufficient by Management to cover probable losses, based on an analysis of customer accounts receivable, taking in consideration the expected recovery in the different categories of customers. For accounts receivable balances under R$ 5 and overdue more than 180 days, the probable losses are written off through a direct charge to income.

    (h) Inventories

    Inventories of materials used in operations and in the maintenance of the Company’s water and sewage systems are stated at average acquisition cost and classified in current assets. Inventories for capital projects are classified under property, plant and equipment and are stated at the average cost of acquisition. The amounts of such inventory do not exceed their realizable values.

    (i) Property, plant and equipment

    Property, plant and equipment are stated at cost plus monetary adjustment through December 31, 1995, considering the following:

    Depreciation of property, plant and equipment is recorded using the straight-line method based on the annual rates detailed in Note 8.

    The revaluation of property, plant and equipment items, carried out in two separate stages in 1990 and 1991, was based on an appraisal report issued by independent experts, recorded as a counter-entry to the Revaluation Reserve in shareholders’ equity, and is realized through depreciation, sale and disposal of the respective assets, with a corresponding entry to “Retained earnings”.

    Interest charges on loans and financing, for construction in progress, are capitalized as part of the cost thereof.

    The Company reviews the realization of long-term assets, mainly water and sewage systems and structures to be used in its business, for purposes of calculation and determination of deterioration levels, on a recurrent basis, or where situations or changes in conditions indicate that the book value of a property or group of properties may not be recovered. Deterioration is evaluated based on a projection of depreciation charges to be recovered from the income generated by the Company’s operations. The book value of the properties or group of properties is written off as appropriate.

    Donations of property, plant and equipment received from third parties and public agencies in order to allow the Company to provide water and sewage collection services are recorded as capital reserve.

    Construction in progress is recorded at cost and is primarily related to construction projects under contract with third parties.

    Improvements to existing properties are capitalized, while costs of maintenance and repairs are expensed as incurred. Materials allocated to specific projects are added to construction in progress.

    39


    Starting in 1999, acquisitions of concession rights from third parties have been recorded at the value shown in technical appraisal reports. Such rights are recorded as intangible assets in property, plant and equipment and amortized on the straight-line basis during the term provided for in the contract.

    (j) Deferred charges

    Deferred charges are comprised primarily of deferred project costs and technical studies, which are being amortized using the straight-line method over 5 years.

    (k) Loans and financing

    Loans and financing are adjusted by indexation charges and foreign exchange variations and include accruals for related interest expenses.

    (l) Accrued salaries and payroll charges

    Salaries, provisions for vacation pay, 13th salary and supplementary payments negotiated in collective bargaining agreements and related social charges, are accrued as earned.

    (m) Provisions for contingencies

    Provisions for contingencies are recorded to cover potential losses on labor, tax, civil, commercial and environmental lawsuits, at administrative and judicial levels, when such losses are considered probable and able to be estimated at December 31, 2004 and 2003.

    (n) Environmental costs

    Costs relating to ongoing environmental programs are expensed as incurred. Ongoing programs are designed to minimize the environmental impact of operations and to manage the environmental risks inherent to the Company’s activities. Provisions for contingent losses related to environmental claims are recorded when they are considered to be probable and reasonably estimable by the Company’s management.

    (o) Private pension plan

    The Company sponsors a private defined benefit pension plan. CVM Resolution 371 of December 13, 2000 determines the recognition of actuarial liabilities exceeding the plan assets. These liabilities, as allowed by the referred Resolution, have been recognized over a period of 5 years, from fiscal year 2002.

    (p) Interest on shareholders’ equity

    This interest has been recorded in accordance with Law 9249/95, for tax deduction purposes, being limited to the daily pro rata variation of the Long-term Interest Rate (TJLP) and recorded in conformity with CVM Resolution 207/96.

    (q) Use of estimates

    The preparation of financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the reported amounts of revenues and expenses for the reporting periods. Actual results could differ from those estimates.

    (r) Earnings per share

    This is calculated based on the number of shares outstanding at the balance sheet date.

    40


    4.             CASH AND CASH EQUIVALENTS     
     
        2004  2003 
       

                 Cash and banks  49,638  68,004 
                 Financial investments  55,919  186,419 
                 Foreign currency deposits           -  26,590 
       

        105,557  281,013 
       

     
    5.           CUSTOMER ACCOUNTS RECEIVABLE     
     
      (a) Balances     
     
        2004  2003 
       

               Private-sector customers     
                 General customers and special customers (i) (ii)  680,844  631,321 
                   Agreements (iii)  119,027  73,993 
       

        799,871  705,314 
               Government Entities:     
                   Municipal – São Paulo  289,382  298,499 
                   Federal  16,471  9,045 
                 Agreements  30,979  14,339 
       

        336,832  321,883 
               Wholesale customers – municipal authorities: (iv)     
               Guarulhos  264,867  213,891 
               Santo André  221,913  180,189 
               Mauá  74,571  57,407 
               Diadema  62,385  48,777 
               Mogi das Cruzes  4,949  3,526 
               São Caetano do Sul  3,559  2,519 
       

               Total wholesale customers – municipal authorities  632,244  506,309 
     
               Unbilled amounts  218,545  192,160 
       

               Subtotal  1,987,492  1,725,666 
               Allowance for doubtful accounts  (759,640)  (669,431) 
       

               Total  1,227,852  1,056,235 
       

     
               Current portion  949,792  871,145 
               Long-term portion (v)  278,060  185,090 

    (i) General customers – residential and small and medium-sized businesses. 
     
    (ii) Special customers – large consumers, commercial industries, plants, condominiums and special billi  consumers (industrial waste, wells, etc.) 
     
    (iii) Agreements – renegotiation of past-due balances into installments. 
     
    (iv) Wholesale customers – municipal authorities – The balance of accounts receivable from  wholesale customers relates to the wholesale of treated water to certain municipalities,  which are responsible for distribution, billing and collection with the final customers, as  follows: 

    41


      2004  2003 
     

     
         
    Balance at beginning of year  506,309 565,015 
         
    Billings for services provided  217,525 268,222 
         
    Collections –current year services  (68,060)  (139,222) 
         
    Collections – prior year services  (23,530)  (187,706) 
    Balance at end of year  632,244  506,309 
     

    Current portion  11,179  27,196 
    Long-term portion  621,065  479,113 

    (v) The long-term portion consists of renegotiated past-due private sector customer accounts receivable and past-due balances of wholesale customers-municipal authorities. The long-term portion is recorded net of an allowance for doubtful accounts of R$ 394,569 at December 31, 2004 (R$ 317,699 in 2003).

    (b) Customer accounts receivable aging summary

           
        2004  2003 
       

     Current  568,789  541,752 
     Past due:     
     Up to 30 days  159,634  144,612 
     From 31 to 60 days  80,889  56,983 
     From 61 to 90 days  58,120  34,038 
     From 91 to 120 days  47,148  33,927 
     From 121 to 180 days  87,856  60,957 
     From 181 to 360 days  170,582  120,668 
      For more than 360 days  814,474  732,729 
       

      Total aged customer accounts receivable  1,987,492  1,725,666 
       


    (c)      Allowance for doubtful accounts
     
    (i)      Changes in the allowance for doubtful accounts are as follows:
     
     
        2004  2003 


    Balance at beginning of year  669,431  684,430 
     
    Private-sector customers/government entities  13,339  22,525 
    Wholesale customers  76,870  (37,524) 


     
    Additions in the current year  90,209  (14,999) 


    Balance  759,640  669,431 


     
    Current portion  365,071  351,732 
    Long-term portion  394,569  317,699 
     
    (ii)  Statement of income     

    The Company recorded probable losses on accounts receivable incurred in 2004, in the amount of R$ 241,577, directly in the income for the year, under the caption “Selling Expenses”. These losses amounted to R$ 37,625 in 2003 (net of recoveries from São Bernardo do Campo in the amount of R$ 129,118).

    42



      2004  2003 


    Provisions (over five thousand reais)  (99,297)  (132,063) 
    Recoveries (over five thousand reais)  9,088  147,062 
    Direct write-offs (less than five thousand reais)  (205,261)  (101,111) 
    Recoveries (less than five thousand reais)  53,893  48,487 


    Total bad debt expenses (note 19)  (241,577)  (37,625) 



    6. RELATED-PARTY TRANSACTIONS

    The Company is a party to a number of transactions with its majority shareholder, the State Government, and its related agencies.

    (a) Receivable from shareholder

      2004   2003  
     

    Current:     
     Water and sewage services (i)  48,478  - 
     GESP Agreement   32,856   -  
     

    Total current  81,334 
     

    Long-term:     
    Water and sewage services –GESP Agreement  269,803  565,889 
    Reimbursement for pension benefits paid (ii)  576,326  490,986 
     

    Gross long-term receivable from shareholder  846,129  1,056,875 
    Less amounts due to shareholder – interest on     
    shareholders’ equity  (105,520)  (401,712) 
    Total long-term  740,609  655,163 
     

    Total receivable from shareholder  821,943  655,163 
     
     
    Water and sewage services  245,617  164,177 
     

    Reimbursement for pension benefits  576,326  490,986 
     

     
     
    Gross revenue from sales and services     
    Water sales  147,861  141,912 
    Sewage services  116,176  111,503 
    Revenue  (215,559)  (169,701) 
     
     
    Financial income  23,114  67,799 

    The Company does not record an allowance for doubtful accounts for any amounts due from the State Government or entities controlled by the State Government, since it does expect losses on such receivables.

    (i) Water and sewage services

    The Company provides water and sewage services to the State Government and its related agencies under terms and conditions that management believes are equal to those with third parties, except for the settlement of amounts outstanding, as described further below in items (iii) and (iv).

    (ii) Reimbursement for pension and benefits paid

    Reimbursement for pension and benefits paid represents supplementary pension and leave benefit paid by the Company on behalf of the State Government to former employees of State Government-owned companies which merged to form SABESP. These amounts should be reimbursed to the Company by the State Government, as the primary obligor, in conformity with Law No. 200/74. At December 31, 2004 and 2003, 2,770 and 2,874 retirees, respectively, received supplementary pension payments, for which the Company paid R$ 85,340 and R$ 87,123 at December 31, 2004 and 2003, respectively. There were

    43


    211 active employees at December 31, 2004, who will be entitled to these benefits once they retire, as compared to 225 at December 31, 2003.

    (iii) GESP Agreement

    On December 11, 2001, the Company entered into an agreement with the State of São Paulo Government (the GESP Agreement), through the State Department of Finance and the State Department of Water and Energy (DAEE), having the State Department of Water Resources, Sanitation and Works as intervening party. Pursuant to the GESP Agreement, the State Government, by force of Law No. 200/74, acknowledged to be responsible for the supplemental retirement and pension benefits and agreed to pay amounts it owed to the Company in respect of water and sewage services. The value to date of the Agreement was R$ 678,830, of which R$ 320,623 refer to supplemental retirement and pension benefits in the period from March 1986 until November 2001, and R$ 358,207 refer to water supply and sewage collection services invoiced and due from 1985 until December 1, 2001.

    Considering the strategic importance of Taiacupeba, Jundiaí, Biritiba, Paraitinga and Ponte Nova reservoirs, for ensuring the volume of water of the Alto Tietê System to be maintained, the State Department of Water and Energy (DAEE) will transfer these properties to the Company, and the fair value of these assets will reduce the amounts owed to the Company.The reservoirs valuation works have been completed and approved by the Board of Directors of the Company, and indicated an amount of R$ 300,880 (base date – June 2002), as shown in the respective report.

    Based on Official Notice No. 53/2005 of the State Capital Defense Council (CODEC), dated March 21, 2005, negotiations have restarted between the Company and the State Government with a view to restate the debt for supplementaly retirement and pension benefits, under the terms defined in the GESP agreement, including amounts due after November 2001. These negotiations shall be consolidated in a second amendment to the Agreement between the State Government and Sabesp. The Company shall retain FIPECAFI to ascertain the actual values to be reimbursed by the State Government, taking into account the legal advice provided by the Office of the State Attorney General.

    Once the debt amount and the monetary adjustment criterion are established, Sabesp will be able to take applicable actions with the DAEE in order to transfer the ownership rights to the Alto Tietê System reservoirs, since no legal restraint exists any more, once the State Government has timely filed an appeal against the decision that had granted the public civil action and managed to obtain the suspension of the effects thereof.

    This second amendment shall also include the criteria for monthly recovery of the future amounts to be disbursed by Sabesp.

    Since these negotiations are still in the beginning, it is not possible to determine the net effects on the balance sheet resulting from such negotiation. The management does not expect to incur significant net losses relating to the differences ascertained between the amounts deemed to be refundable by the State Government and the amounts actually paid by Sabesp.

    The balances of water supply and sewage services were included in the 1st amendment to the agreement, as described below (iv).

    (iv) First Amendment to GESP Agreement

    On March 22, 2004, the Company and the State Government amended the terms of the original GESP Agreement, thereby (1) consolidating and acknowledging amounts due from the State Government for water and sewage services through February 2004, monetarily adjusted through February 2004; (2) formally providing for the offset of amounts due from the State Government against interest on shareholders’ equity declared by the Company and any other debt owed to the State Government at December 31, 2003, which were monetarily adjusted through February 2004; and (3) defining the payment terms of the remaining obligations of the State Government for water and sewage services.

    44


    Under the terms of the Amendment, the State Government acknowledged amounts due to the Company for water and sewage services provided through February 2004, of R$ 581,779, including monetary adjustments based on the Referential Rate (TR) at the end of each fiscal year through February 2004. In addition, the Company acknowledged amounts due to the State Government with respect to interest on shareholders’ equity of R$ 518,732, including (1) amounts declared and payable relating to years prior to 2003 (R$ 126,967), (2) monetary adjustments on these amounts based on the annual change in the Consumer Prices Index (IPC/FIPE) through February 2004 (R$ 31,098); and (3) amounts declared and payable relating to 2003 (R$ 360,667).

    The Company and the State Government have agreed to the reciprocal offset of R$ 404,889 (monetarily adjusted through February 2004). The remaining obligation of R$ 176,890 at February 29, 2004 will be payable in monthly installments from May 2005 through May 2009, which will be subject to monthly monetary adjustment at the Expanded Consumer Price Index (IPCA/IBGE), plus 0.5% .

    As the right of offset was contemplated in the original terms of the GESP Agreement, the Company recorded the applicable effects of such Amendment as of and through December 31, 2003, including the monetary adjustments of both amounts payable to and receivable from the State Government. In addition, the amounts payable to the State Government for interest on shareholders’ equity specifically identified in the agreement for reciprocal offset through 2004 have been reclassified as a reduction of amounts receivable at December 31, 2004.

    The balance of Interest on Shareholders’ Equity, in the amount of R$ 113,842, adjusted pursuant to the IPCA-IBGE, was netted against accounts overdue after February 2004.

    The Amendment to the GESP Agreement did not address amounts owed by the State Government related to supplemental retirement and pension benefits paid on its behalf by the Company. These amounts remain subject to the terms of the original GESP Agreement. A portion of these amounts may be settled through the transfer of the reservoirs which make up the Alto Tietê System. The Company and the State Government are continuing negotiations for such transfer and settlement of additional amounts due.

    Management continues to believe that the amounts due from the State Government are collectible and does not expect to incur losses on these accounts receivable.

    (b) Cash and cash equivalents

    The Company’s balance of cash and financial investment accounts with financial institutions controlled by the State Government was R$ 72,777 and R$ 216,982 at December 31, 2004 and 2003, respectively. The financial income from such financial investments was R$ 23,114 and R$ 67,799 in fiscal years ended December 31, 2004 and 2003, respectively.

    (c) Arrangements to use certain reservoirs

    The Company uses the Guarapiranga and Billings reservoirs and a portion of some of the reservoirs of the Alto Tietê System, which are owned by the State Department of Water and Energy (DAEE). The Company does not pay any fees with respect to the use of these reservoirs, but is responsible for maintaining and funding the operating costs of these reservoirs.

    (d) Tariff reduction contracts

    The Company has entered into contracts with approximately 5,000 State-owned entities under which it provides these entities with a 25% tariff reduction for water and sewage services provided, if such entities implement the Company’s program for the rational use of water, which includes a reduction of at least 10% in water consumption.

    45


    7. INDEMNITIES RECEIVABLE

    Indemnities receivable represent amounts receivable from the municipalities of Diadema and Mauá as compensation for the unilateral withdrawal by those authorities of the Company’s concessions for water and sewage services in 1995.

    In December 1996, the Company filed a claim seeking compensation for investments made during the terms of the concession agreements. Although the Company has not yet been compensated for these investments, the Company continues to supply water on a wholesale basis to these municipalities, which currently operate their own water distribution and sewage collection systems.

    The net book value of property, plant and equipment items relating to the municipality of Diadema, which was written off in December 1996, was R$ 75,231, and the balance of indemnity and other receivables from the local government is R$ 62,876, and is recorded in long-term assets, under “Indemnities receivable”.

    The net book value of property, plant and equipment items relating to the municipality of Mauá, which was written off in fiscal year 1999, was R$ 103,763, and the balance of indemnity, in the amount of R$ 85,918, is recorded in long-term assets, under “Indemnities receivable”.

    Both cases are the subject matter of court claims and the legal counsel in charge of the proceedings believe that a favorable judgment is likely to be rendered to the Company.

    In relation to Mauá, on February 14, 2005 a judgment was rendered against the Local Government of Mauá and Saneamento Básico do Município de Mauá – SAMA, which were sentenced to pay to the Company for indemnity for the investments effected in that municipality during the term of the concession agreement, the amount of R$ 153,245, plus loss of profits in the amount of R$ 5,309.

    In relation to the municipality of Diadema, it has been determined that the declaratory action of non-existing liability for trade acceptance bills should be attached to and heard jointly with the public civil action. An accounting expert examination has been further determined, for which the parties have submitted question to the court expert.

    The Company has filed an appeal against the order that determined the joint judgment, which is pending decision. Thus, the attachment of the action and the preparation of the expert examination report are still pending in the records of the referred case.

    In relation to the municipality of Diadema, several actions have been filed challenging the agreement entered into between the parties. Among them, the class action and the annulment action have already been heard, with favorable judgment to the Company.

    46


    8.   PROPERTY, PLANT AND EQUIPMENT         
          2004    2003   


    Accumulated
          Depreciation/      Annual 
        Cost  Amortization  Net  Net  Deprec. rates - % 
      In use           
       Water systems:           
           Land  932,233  -  932,233  928,115  - 
           Buildings  2,617,359  (1,205,345)  1,412,014  1,489,224  4% 
           Connections  779,626  (289,420)  490,206  480,947  5% 
           Water meters  260,597  (125,953)  134,644  138,885  10% 
           Networks  3,191,257  (859,267)  2,331,990  2,234,301  2% 
           Equipment  243,847  (137,900)  105,947  106,963  10% 
           Other   469,340   (186,294)   283,046   275,291   2 to 20%  
       



     
        8,494,259  (2,804,179)  5,690,080  5,653,726   
       Sewage system:           
           Land  349,553  -  349,553  347,938  - 
           Buildings  1,433,614  (456,747)  976,867  893,074  4% 
           Connections  824,890  (288,542)  536,348  507,895  5% 
           Networks  4,551,989  (936,833)  3,615,156  3,250,079  2% 
           Equipment  485,934  (304,479)  181,455  174,542  10% 
           Other   12,910   (1,380)   11,530   7,425   2 to 20%  
       



     
        7,658,890  (1,987,981)  5,670,909  5,180,953   
       General use:           
             Land  102,868  -  102,868  102,527  - 
             Buildings  119,313  (59,941)  59,372  60,886  4% 
             Transportation equipment  130,695  (115,309)  15,386  23,164  20% 
             Furniture, fixtures and           
      equipment  284,160  (157,860)  126,300  131,325  10% 
             Free lease land  25,312  -  25,312  25,312  - 
             Free lease assets   9,618   (3,027)   6,591   6,591   -  
       



     
        671,966   (336,137)   335,829   349,805    
       



     
      Subtotal  16,825,115  (5,128,297)  11,696,818  11,184,484   
      Construction in progress:           
       Water systems  561,878  -  561,878  579,650   
       Sewage systems  1,245,036  -  1,245,036  1,590,264   
       Other   19,804   -   19,804   22,228    
       



     
      Subtotal  1,826,718  -  1,826,718  2,192,142   
     
      Intangible assets   578,232   (60,846)   517,386   686,622    
       



     
      Total   19,230,065   (5,189,143)   14,040,922   14,063,248    
       



     

    47


    (a) Disposals of property, plant and equipment

    In 2004, the Company wrote off property, plant and equipment items in the amount of R$ 34,616 (R$ 61,657 in 2003), which resulted in a total loss of R$ 34,440 (R$61,654 in 2003). Of these losses, R$ 26,034 (R$ 49,379 in 2003) related to the disposal, theft and obsolescence of assets in use. The remaining balance of losses, of R$ 8,582 (R$ 12,275 in 2003) related to the write-off of construction in progress projects which were determined to be no longer economically feasible.

    (b) Capitalization of interest and financial charges

    The Company capitalized R$ 4,907 of interest and financial charges, including foreign currency exchange variation, to property, plant and equipment for the year ended December 31, 2004, during the period in which the related assets were under construction. With the appreciation of Brazilian real in relation to other foreign currencies in which a portion of the Company’s debt is denominated (especially the United States dollar – US$), R$ 1,559 of previously capitalized financial expenses were reversed in the year ended December 31, 2003.

    (c) Construction in progress

    Construction in progress primarily related to new projects and operating improvements is as follows:

      2004  2003 
     

    Water systems:     
     Networks and connections  231,653  239,297 
     Transmission  30,020  60,318 
     Water treatment  101,033  89,289 
     Sub-transmission  86,502  90,177 
     Production and storage  74,092  79,443 
     Other  38,578  21,126 
     

    Total water systems  561,878  579,650 
     

    Sewage systems:     
     Collection  990,325  1,237,310 
     Treatment  166,916  261,714 
     Other  87,795  91,240 
     

    Total sewage systems  1,245,036  1,590,264 
     

    Other  19,804  22,228 
     

    Total  1,826,718  2,192,142 
     


    Estimated disbursements related to construction works already contracted are estimated to be approximately R$ 817,000 for fiscal years from 2005 to 2010 (unaudited).

    (d) Concession assets acquired

    Since 1999, negotiations relating to new concessions were carried out based on the economic-financial results of the relevant business, as established on appraisal reports issued by independent experts.

    The amount provided for in the respective contract, after the transaction is closed with the municipal government and carried out either through subscription of shares in the Company or in cash, is posted to the intangible assets account and amortized over the related concession period, usually of 30 years.

    48


    The balance of concession assets, by municipality, was as follows:

    Accumulated
        Cost  amortization  Net    Net 
     MUNICIPALITIES    2004      2003 


     Agudos  7,293  (1,355)  5,938    6,165 
     Bom Sucesso do Itararé  81  (9)  72    66 
     Campo Limpo Paulista  11,375  (1,949)  9,426    9,589 
     Conchas  2,141  (337)  1,804    1,869 
     Duartina  1,430  (172)  1,258    898 
     Estância de Serra Negra  11,290  (535)  10,755    3,425 
     Itapira  14,293  (353)  13,940    - 
     Itararé  5,459  (1,031)  4,428    4,324 
     Marabá Paulista  357  (53)  304    286 
     Miguelópolis  3,934  (801)  3,133    3,261 
     Osasco  256,418  (42,107)  214,311    218,812 
     Paraguaçu Paulista  13,929  (2,766)  11,163    11,582 
     Paulistânia  148  (16)  132    119 
     Sandovalina  210  (33)  177    167 
     Santa Maria da Serra  873  (153)  720    737 
     São Bernardo do Campo  237,459  (7,162)  230,297    415,471 
     Várzea Paulista  11,542  (2,014)  9,528    9,851 
       



     Total  578,232  (60,846)  517,386    686,622 
       



    (e)  Expropriations           

    Development of major water and sewage systems frequently requires the expropriation or establishment of rights of way through third-party properties. The owners of these properties are generally compensated either through negotiated settlements or judicial arbitration in conformity with applicable legislation.

    Disbursements to be effected as from fiscal year 2005 for pending cases are estimated to be approximately R$ 280,000 (unaudited), which will be paid out of Company funds. The related assets acquired as a result of these negotiations are recorded as property, plant and equipment when the expropriation is complete. Aggregate disbursements for expropriations of property, plant and equipment in 2004 were R$ 5,423 (R$ 5,499 in 2003).

    (f) Assets in guarantee

    At December 31, 2004 and 2003, the Company had assets in the amount of R$ 249,034 provided as guarantee under the Special Tax Debt Refinancing Program – PAES (Note 11).

    (g) Non-operational assets

    The Company had R$ 31,903 at December 31, 2004 and 2003 of other non-operational assets, comprised primarily of land surrounding reservoirs.

    (h) Revaluation

    Property, plant and equipment items were revaluated in 1990 and 1991 and have been depreciated at annual rates which take into consideration the estimated remaining economic useful lives of the assets as determined in the respective valuation reports that generally do not exceed the original depreciable lives.

    As permitted by CVM Instruction 197/93, the Company did not post a provision for deferred taxes on the surplus of the revaluation of property, plant and equipment carried out in 1990 and 1991. Had the income tax and social contribution on the revaluation reserve been accounted for, the unrealized amount at December 31, 2004 would be R$ 491,475 (2003 – R$ 526,900). In the years ended December 31, 2004 and 2003, the realized revaluation reserve amounts were R$ 104,500 and R$ 134,245.

    49


    (i) São Bernardo do Campo assets reclassification

    On December 19, 2003, the Company agreed to purchase the water and sewage assets of the municipality of São Bernardo do Campo, thereby obtaining the right to supply water and sewage services. The value of the concession transaction was R$ 415,471, as determined based on an independent appraisal, and was classified as “Intangible Assets”.

    In December 2004, the appraisal of the assets of the municipality was completed. The appraised value of R$ 175,858 was reclassified on December 31, 2004 from “Intangible Assets” to “Property, plant and equipment in use”.

    50


    9 - LOANS AND FINANCING                     
             2004      2003           


          Long-         Long-      Final Maturity   Annual interest Adjustment
        Current     Term  Total  Current Term     Total  Guarantees  Date  rate  to inflation 
    In local currency:                     
                    State of S.Paulo       
                    Government and       
    Banco do Brasil  173,539 2,161,423 2,334,962 156,592 2,293,260 2,449,852  Own Funds  2014  8.50%  UPR 
    Debentures 3rd Issue  -  -  - 366,465 -  366,465    2004  CDI+2.85%  - 
    Debentures 4th Issue  100,001  99,998  199,999   100,001 199,999  300,000    2006  CDI+1.2%  - 
    Debentures 5th Issue  148,377  296,754  445,131  -  430,625  430,625    2007  CDI+2% and 12.7%  IGP-M 
    Debentures 6th Issue  -  609,693  609,693  -  -  -    2010  CDI+1.75% and 11%  IGP-M 
    Caixa Econômica Federal  40,042  457,938  497,980  36,415  486,282  522,697  OWN FUNDS  2007/2020  5% to 9.5%  UPR 
    Brazilian Economic and Social Development                  3% + TJLP LIMIT 6%   
    Bank – BNDES  5,443  172,343  177,786  -  102,181  102,181  OWN FUNDS  2013  and TJLP reduced by 6%   
    Other  2,348  24,910  27,258  2,285  25,528  27,813    2009/2011  12% / CDI  UPR 
    Accrued interest and financial charges  76,950  -  76,950  51,942  -  51,942        - 






        546,700  3,823,059  4,369,759   713,700 3,537,875  4,251,575        - 






    In foreign currency:                     
    Eurobonds: US$ 500,000 thousand in 2004                     
    and 2003  729,960  597,240  1,327,200  -  1,444,600  1,444,600    2005/2008  10% and 12%  US$ 
    Interamerican Development Bank (IDB):                     
    US$ 457,799 thousand (2003-US$ 449,155                    Currency basket 
    thousand)  104,048  1,111,133  1,215,181 110,199  1,187,499  1,297,698  FEDERAL GOV.  2007/2025  3.00 to 7.70%  var. +US$ 
    International Bank for Reconstruction and                     
    Development - BIRD (World Bank):                     
    US$11,754 thousand (2003-US$29,849                    Currency basket 
    thousand)  12,480  18,720  31,200  53,789  32,452  86,241  FEDERAL GOV.  2007  4.62%  var. +US$ 
    Deutsche Bank Luxembourg: US$ 20,000                     
    thousand                     
    (2003-US$40,000 thousand)  53,088  -  53,088  57,784  57,784  115,568    2005  11.125%  US$ 
    Société Générale: € 1,932 thousand (2003-€                     
    2,746 thousand)  3,303  3,691  6,994  2,971  7,055  10,026  FEDERAL GOV.  2006  4.99%  EUR 
    Accrued interest and financial charges  47,231  -  47,231  58,555  -  58,555         






    Subtotal  950,110  1,730,784  2,680,894   283,298 2,729,390  3,012,688         






    Total loans and financing  1,496,810 5,553,843 7,050,653  996,998 6,267,265 7,264,263         







    Exchange rate at December 31, 2004: US$ 2.6544; EUR 3.61949
    On December 31, 2004 the Company did not record any balances of short-term loans and financing.

    51


    (a) Banco do Brasil

    In March 1994, existing loan agreements with Caixa Econômica Federal were refinanced and the loan rights were transferred by that financial institution to the Federal Government, with Banco do Brasil acting as an agent. Under the terms of the agreement signed with the Federal Government, charges and payments are made on the “Price” amortization system, indexed monthly to the Standard Reference Unit (UPR), which is equal to the Government’s benchmark Interest Rate (TR), plus interest 8.5% per year. Interest and principal are payable monthly, with final maturity in 2014. This financing is guaranteed by the State of São Paulo Government’s revenue and by the Company’s own revenues.

    (b) Debentures

    (i) 3rd Issue

    In March, 1999, the Company made a public placement of 413,094 non-convertible debentures in an aggregate amount of R$ 413,094, with original maturity in November 2002. These debentures had an effective interest cost for the Company of CDI + 2.85% in the years ended December 31, 2004 and 2003. In September 2004, the Company redeemed the 3rd issue of debentures out of funds obtained from the 6th issue.

    (ii) 4th Issue

    On April 01, 2001 the Company made a public placement of 30,000 non-convertible, registered, book-entry type, single series, non-renegotiable debentures, at the unit value of R$ 10, in an aggregate amount of R$ 300,000. The placement of these debentures in the local market occurred through an auction held on June 8, 2001.

    The amortization shall be made in 12 quarterly installments, beginning on March 15, 2004, with final scheduled redemption date on December 15, 2006.

    These debentures bear interest at the daily interbank deposit rate (DI), as calculated and disclosed by the CETIP (Securities Custody and Financial Settlement Agency), plus 1.20% per annum spread. Interest is paid quarterly, having begun on June 15, 2001.

    Funds raised from the issue were used for settling debts becoming payable in the funding year.

    In 2004, accrued interest was R$ 42,472 (2003 – R$ 68,297). The outstanding balance payable, in the amount of R$ 1,670, is recorded under “Loans and financing” in the current liabilities.

    (iii) 5th Issue

    On April 1, 2002 the Company made a public placement for the 5th issue of simple, book-entry, registered, unsecured, non-convertible debentures, with face value of R$ 10. The value of the 2nd Issue is monthly changed, due to its type, in conformity with the indenture.

    Funds raised from the issue were used for settling debts during fiscal year 2002.

    40,000 debentures were issued, distributed in two series, as follows:

    52


      1st Series  2nd Series 
    Placement date  05/16/2002  05/16/2002 
    Number  31,372  8,628 
    Face value of Issue  R$ 313,720  R$ 86,280 
    Original yield  CDI + 1.85% per year  IGP-M + 13.25% per year 
    Interest payments  Quarterly, except for last  Annual, except for last 
      installment on 03/01/2007  installment in 03/01/2007 
      3 installments on 04/01/2005,  3 installments on 04/01/2005, 
    Amortization  04/01/2006 and 03/01/2007  04/01/2006 and 03/01/2007 

    In October 2003, the interest rates for the two series were renegotiated, whereby the rate for the 1st Series was changed from CDI + 1.85% per year to CDI + 2% per year, and for the 2nd Series was changed from IGPM + 13.25% per year to IGPM + 12.70% per year, in effect until 03/31/2005. A new renegotiation will be carried on 04/01/2005.

    As a result of the renegotiation, the Company repurchased 4,714 debentures in the amount of R$ 55,477, which were held in treasury until December 2003, when they were replaced for R$ 57,499.

    In 2004, accrued interest was R$ 54,376 (2003 – R$73,653) relating to the 1st Series, paid on a quarterly basis, and R$ 16,641 (2003 – R$ 15,993) relating to the 2nd Series, paid on an annual basis. The remaining balances of R$ 13,893 (2003 – R$ 15,257) for the 1st Series and R$ 12,328 (2003 – R$ 11,403) fpr the 2nd Series are recorded under “Loans and financing”, in current liabilities.

    (iv) 6th Issue

    On September 17, 2004, the Company registered with the CVM a securities program by which it shall be able to offer debt securities, including non-convertible debentures and commercial papers, up to a total amount of R$1,500,000 throughout the next two years. As part of such program, on September 1, 2004 the Company issued 600,000 debentures, distributed in three series, without renegotiation, with face value of R$1, totaling R$600,000. The date of the financial settlement of the transaction was September 21, 2004 for the 1st series, and September 22, 2004, for the 2nd and 3rd series.

       The debentures were placed on the market as follows:      
     
            Interest     Maturity  
      Amount   Adjustment   Interest   payment   Amortization   date  
     





    1st Series   231,813   -   CDI+1.75% p.a.   Semiannual   Single payment   Sep/2007  
    2nd Series   188,267   IGP-M   11%   Annual   Single payment   Sep/2009  
    3rd Series   179,920   IGP-M   11%   Annual   Single payment   Sep/2010  

    The raised amount was used for final settlement of the 3rd Issue of debentures and promissory notes issued in June 2004, in the amount of R$ 130,000.

    Accrued interest in 2004 was R$ 13,484 relating to the 1st Series, paid on a semiannual basis starting March 2005; R$ 6,757 relating to the 2nd Series and R$ 6,457 relating to the 3rd Series, which will be paid annually, beginning September 2005. Such amounts are recorded under “Loans and Financing” in current liabilities.

    Financial covenants applicable only to the 6th issue

    53


    (c) Caixa Econômica Federal

    Pro-Sanitation Program

    (i) Water and sewage

    During 1996 through 1998, the Company entered into several loan agreements under the Federal Government Pro-Sanitation Program, with a view to expanding and improving the water supply and sewage systems of several municipalities of the State of São Paulo and of the City of São Paulo. The loans are collateralized by collections of the daily billings from water supply and sewage services up to the total amount of the debt.

    Agreements were signed in the amount of R$ 479,519 in 2004 and 2003, with no disbursements having occurred in this period in connection with said agreements.

    Contractually established repayment terms range from 120 to 180 months, from the date the related projects become operational.

    The balance at December 31, 2004 is R$ 480,389 (2003 – R$ 505,278). In addition, amounts available from these loans, in the grace period, are R$ 496,368, including agreements signed in 2003 and 2004.

    Contract charges are as follows:

         
     
      Contract signed in:      

      1996   1997   1998  

     
    Interest rates   9.5% p.a.   6.5% to 8.0% p.a.      6.5% to 8.0% p.a.  
             In the grace period:      
    Risk fee   1.0% on disbursed amount   1.0% on disbursed amount   0.6% p.a. on amount  
    Management fee   0.12% p.m. on contract value 2.0% p.a. on contract value   2.0% p.a. on contract value  

     
             In the operational stage:      
    Management fee   Difference between calculation of installment at the rate of 10.5% p.a. less rate of 9.5% 10.5% p.a. less rate of 9.5% p.a. 1.0% p.a. on outstanding balance   1,0% p.a. on outstanding balance  

    (ii) Pro-sanitation Program - “Pró-Sanear”

    In 1997 and 1998 contracts were signed under the Pro-Sanitation – “Pró-Sanear” program for the improvement of water and sewage services in several municipalities of the Metropolitan Region of São Paulo, with the participation of the communities receiving the services. The loans are collateralized by collections of the billings from water supply and sewage services up to the total amount of the debt. Contractually established repayment terms are 180 months from the date the related projects become operational. Outstanding loan balances under this program were R$ 17,591 at December 31, 2004 (2003 – R$ 17,419). The amount available for use from these loans, for the projects already in progress, is R$ 27,518.

    Applicable financial charges:

    Interest rate – 5.0% p.a.

    54


    Management fee (Grace period) – 2.0% p.a. on outstanding balance
    Management fee (amortization stage) – 1.0% p.a. on outstanding balance
    Risk fee (grace period) – 1.0% on disbursement

    Financial covenants:

    The loans under the Pro-Sanitation program are subject to the Company meeting certain financial and operating covenants (including operating margin, personnel expense margin, and revenue versus collection index, as defined). Such indexes, based on the previous 2 years, are semiannually projected for the next 2 years.


    (d) BNDES

    Agreement 01.2.619.3.1 – Executed in August 2002, in the total amount of up to R$60,000, to partially finance the second stage of the Tietê River Clean-up Project, object also of loan agreement No. 1212/OC – BR with the Interamerican Development Bank (IDB). The related project is in the execution stage, aggregate borrowings under these agreements in 2004 were R$ 17,719, and the outstanding balance at December 31, 2004 was R$ 44,446 (2003 – R$ 25,545).

    Onlending agreement 10/669.748 -6, in the total amount of R$ 180,000, distributed among the financial agents as follows:

    Agent  Amount 


    Unibanco – União de Bancos Brasileiros S.A.  60,000 
    Banco BBA Creditanstalt S.A.  51,000 
    Banco Alfa de Investimento S.A.  39,000 
    Banco Itaú S.A.  30,000 

    Total  180,000 


    The related project is in the execution stage, aggregate borrowings under the agreements were R$ 53,162 at December 31, 2004, and the outstanding balance R$ 133,340 (R$ 76,636 in 2003). The onlending agreement funds are passed on from BNDES to the agents, and by the agents to the Company. The onlending agreement has the same purpose as the agreement entered into between BNDES and the Company, and the charges and amortization terms are equal for both, namely:

    Interest – Long Term Interest Rate (“TJLP”) limited to 6.0% p.a., plus a spread of 3.0% per annum, payable quarterly during the grace period and monthly in the repayment period.

    The portion of the TJLP in excess of 6.0% p.a. is added to the outstanding principal balance.

    Amortization – Principal is payable in 84 monthly installments beginning in September,2005, with final maturity in February 2013.

    The agreements are collateralized by part of the revenue from water and sewage services.

    Financial covenants:

    55


    (e) Eurobonds

    (i) In July 1997, the Company issued US$ 275 million 10% Notes, due 2005. Interest on the loans is payable semiannually with final maturity in July 2005. “UBS – Securities LLC” acted as lead arranger and “Deutsche Morgan Grenfell” and “BB Securities” as co-lead arrangers. These funds were intended for advanced settlement of the 2 nd issue of debentures.

    (ii) In June 2003, the Company issued US$ 225 million 12% Notes due 2008. Interest is payable semiannually with final maturity in June 2008. “The Bank of New York” acted as lead arranger and “The Bank of Tokyo Mitsubishi Ltd.” as principal paying agent. These funds were used for final settlement of the Eurobonds issue of US$ 200,000 thousand matured in July 2003.

    Covenants (In the constant currency method):

    (f) Inter-American Development Bank (IDB)

    Agreement 229 – In June 1987, the Company signed a loan agreement with the IDB for US$ 163 million to finance improvements and expansion of the sewage systems in the São Paulo Metropolitan Region. Semiannual principal repayments began in January,1994, with final maturity in July 2007. The loan bears interest of 7.7% per annum. A guarantee agreement between the Federative Republic of Brazil and the IDB was executed in June 1987, to warrant the provision of funds to meet the obligations set forth in the financing agreement. The outstanding balance of such agreement on December 31, 2004 was US$ 41,223 thousand, R$ 109,421 (2003 – R$ 154,675).

    Agreement 713 – In December 1992, the Company signed a loan agreement with the IDB for US$ 400 million to finance the Tietê River Clean-up Project – Stage I. Semiannual principal repayments began in June 1999, with final maturity in December 2017. The loan bears interest at variable rate based on the cost of funding to the IDB. A guarantee agreement between the Federative Republic of Brazil and the IDB was executed in December 1992 to warrant the provision of funds to meet the obligations set forth in the financing agreement. The outstanding balance of such agreement at December 31, 2004 was US$ 294,834 thousand, R$ 782,609 (2003 – R$ 889,075).

    Agreement 896 – In December 1992, the Company signed an additional loan agreement with the IDB for US$ 50 million for the Tietê River Clean-up Project – Stage I. This loan bears interest at 3.0% per annum. Semiannual principal repayments began in June 1999, with final maturity in December 2106. A guarantee agreement between the Federative Republic of Brazil and the IDB was executed in December 1992, to warrant the provision of funds to meet the obligations set forth in the financing agreement. The outstanding balance of such agreement at December 31, 2004 was US$ 33,333 thousand, R$ 88,480 (2003 – R$ 104,332).

    Agreement 1.212 – In July 2000, the Company signed a loan agreement with the IDB for US$ 200 million to finance the Tietê River Clean-up Project – Stage II. The related project is in the execution stage, and aggregate borrowings under such agreement in 2004 are US$ 36,623 thousand and the balance available is US$ 111,592 thousand.

    56


    The loan will be repaid in semiannual installments, beginning six months after the final drawdown date and ending in July 2025. The loan bears interest semiannually, on the daily outstanding balance, at the annual rate determined in accordance with the costs of loans borrowed by the bank in the prior six-month period, plus a spread, being variable for each six-month period. The outstanding balance of such agreement at December 31, 2004 was US$ 88,409 thousand, R$ 234,671 (2003 – R$ 149,616).

    Financial covenants

    (g) International Bank for Reconstruction and Development – BIRD (World Bank)

    Agreement 3.102 – In February 1990, the Company signed a loan agreement with the World Bank for US$ 280 million to finance improvements in the Company’s operating efficiency. Principal repayments began in September 1994, with an annual interest rate of 0.5% above the cost of funding during the six-month period, and final maturity in March 2004, when the last installment was paid.

    Agreement 3.504 – In March 1993, the Company signed an agreement with the State Government for the transfer of the funds received by the State Government from the World Bank in December 1992. The proceeds from this loan were designated to finance the environmental clean-up of the Guarapiranga Basin. In December 1992, a guarantee agreement was executed between the Federative Republic of Brazil and the BIRD, to warrant the provision of funds to meet the obligations set forth in the financing agreement. Semiannual principal repayments began in October 1997, with final maturity in April 2007. The loan bears interest at 0.5% above the World Bank cost of funding. The outstanding balance was US$ 11,754 thousand, R$ 31,200 at December 31, 2004 (2003 – R$ 45,433).

    (h) Syndicated loans

    Deutsche Bank Luxembourg

    In October 2000, the Company signed a loan agreement for US$ 100,000 thousand having the Deutsche Trust Bank Limited as paying agent and the Brazilian American Merchant Bank as arranger, for the purpose of refinancing own financial obligations. The loan bears interest at 11.125% per year, and is repaid in 10 semiannual installments, comprising principal and interest for the period, with final maturity in October 2005. Two installments were paid in 2004, totaling US$ 20,000 thousand, plus interest for the period.

    Covenants (In constant purchasing power currency)

    (*) Adjusted capitalization excludes from the Shareholders’ Equity overdue accounts

    57


    receivable, both from the State of São Paulo Government and from self-operated wholesale water distribution companies

    (**) Adjusted EBITDA is calculated by excluding unpaid sales of water and sewage services to the State of São Paulo Government and unpaid sales of water on a wholesae basis to self-operated systems in the Metropolitan Region of São Paulo – RMSP (non-accounting information).

    (i) Financial Covenants

    All the financial covenants have been met and, therefore, the outstanding balances of loans and financing are duly classified between short- and long-term, in conformity with the relevant agreements.

    (j) Japan Bank for International Cooperation (“JBIC”)

    On August 6, 2004, the Company signed a financing agreement with the JBIC – Japan Bank for International Cooperation, guaranteed by the Federal Government, in the amount of 21,320 million Japanese Yens, equivalent to approximately R$ 588,000, which is intended for the Environment Recovery Program for the Metropolitan Region of Santos Coastal Area, an enterprise worth 39,221 million Japanese Yens, equivalent to approximately R$ 1,081,000, the Company’s investment is 17,901 million Japanese Yens, equivalent to approximately R$ 493,000. The total term of the financing agreement is 25 years, with 18 years for amortization and 7 years of grace period. Interest will be paid semiannually at the rate of 2.5% p.a. for the sewage network and 1.8% p.a. for sewage treatment facilities.

    (k) Maturity dates of loans and financing

                     
      2005 2006 2007 2008 2009 2010 2011
    onward
    Total
     







                     
    In domestic currency 546,700 506,727 659,985 300,868 516,637 533,450 1,305,392 4,369,759
    In foreign currency 950,110 130,886 120,954 675,481 78,241 78,241 646,981 2,680,894
     







    Total 1,496,810 637,613 780,939 976,349 594,878 611,691 1,952,373 7,050,653

    (l) Short-term debt structuring

    One of the main objectives of the Company is to reduce its foreign currency debt exposure, seeking to minimize costs and volatility over its results.

    The Company is already seeking alternatives for refinancing loans maturing in 2005, aiming at a balance between local and foreign currency debts. Additionally, other financial obligations payable in 2005 will be paid with own funds.

    The amortization of installments relating to the 4th issue of debentures, payable in March and June 2005, in the amount of R$ 50 million, and the amortization of installments relating to the 5th issue of debentures, payable in April 2005, in the amount of approximately R$ 150 million, shall be settled with own funds raised from the 7th issue of debentures (note 23).

    58


    10. DEFERRED TAXES     
     
    (a)  Balance sheet and statement of income balances     
        2004  2003  
       

     In current assets (i)     
     Deferred income tax  5,625  2,849 
     Deferred social contribution tax  24,590  26,835 
       

        30,215  29,684 
     In long-term assets (ii)     
     Deferred income tax  172,653  133,354 
     Deferred social contribution tax  84,618  89,450  
       

        257,271  222,804 
     
     (continued)  2004  2003  
       

     In current liabilities (iii)     
     Deferred PASEP  22,217  15,850 
     Deferred COFINS  49,685  29,652  
       

        71,902  45,502 
     In long-term liabilities (iv)     
     Deferred income tax  69,731  63,751 
     Deferred social contribution tax  20,593  18,440 
     Deferred PASEP  12,539  13,812 
     Deferred COFINS  27,192  25,114  
       

        130,055  121,117 
     In income     
     For the year     
     Income tax  (198,030)  (168,083) 
     Deferred income tax  22,792  (7,588)  
       

        (175,238)  (175,671) 
     For the year     
     Social contribution  (52,579)  (48,006) 
     Deferred social contribution tax  (14,020)  (18,959)  
       

        (66,599)  (66,965)  
       


    (i) In current assents

    Mainly calculated on temporary differences in the amount of R$ 22,501 (2003 – R$ 11,395). The tax loss carryforwards at December 31, 2004 is R$250,719 (2003 –R$286,776).

    (ii) In long-term assets

    Mainly calculated on temporary differences in the amount of R$ 690,613 (2003 – R$ 533,417) for income tax and R$ 705,969 (2003 – R$ 545,340) for social contribution tax.

    The Company has filed a lawsuit in court seeking authorization to fully deduct the tax loss carryforwards, without being subject to the 30% limit provided for in Law No. 8981/95; however, the amount deducted in the period met the limit set by law. Tax loss carryforwards as of December 31, 2004 is R$ 234,231 (2003 – R$ 448,548).

    In conformity with CVM Resolution No. 273/98 and CVM Instruction No. 371/02, the realization of credits arising out of tax loss carryforwards and temporary differences is based on budget projections estimated to occur until the end of fiscal year 2006, as follows:

    Year    Realization - %  

     
         
    2005     51.7  
    2006     48.3  
       
    Total     100.0  
       

    59


    (iii) In current liabilities

    Substantially calculated on amounts invoiced to government agencies, with taxation occurring at the time of receipt of the invoices.

    (iv) In long-term liabilities

    -Income and social contribution taxes

    Substantially calculated based on temporary differences in the amount of R$ 278,923 (2003 – R$ 255,003) relating to income tax and R$ 228,817 (2003 – R$ 204,897) relating to social contribution tax.

    - PASEP and COFINS

    Substantially calculated on amounts invoiced to government agencies, with taxation occurring at the time of acknowledgment of the invoices.

    (b)  Composition of balances of deferred taxes     
     
        2004  2003  
       

     
     Current assets:     
     Provision for contingencies  7,650  3,874 
     Tax loss carryforwards  22,565  25,810  
       

        30,215  29,684  
       

     Long-term assets:     
     Provision for contingencies and social security charges  228,929  172,499 
     Tax loss carryforwards  21,081  40,369 
     Other temporary differences  7,261  9,936  
       

        257,271  222,804  
       

     Total deferred tax assets  287,486  252,488  
       

     
     Current liabilities:     
     Deferred taxes on revenue from governmental agencies  71,902  45,502 
     
     Long-term liabilities:     
     Profit - government agencies  90,324  82,191 
     Deferred taxes on revenue from governmental agencies  39,731  38,926  
       

        130,055  121,117  
       

     Total deferred tax liabilities  201,957  166,619  
       

     
    (c)  Reconciliation of the effective tax rate     

    The income and social contribution tax expense in the financial statements is reconciled to the statutory rates, as shown below:

    60


            2004   2003  
           

      Income before taxes on income       789,987   1,111,078  
      Statutory rate       34%   34%  
           

      Tax expense at statutory rate       (268,596)   (377,767)  
      Permanent differences          
      Realization of revaluation reserve     (35,530)   (45,643)  
      Interest on shareholders’ equity       51,998   171,390  
      Other differences       10,291   9,384  
           

      Income and social contribution taxes     (241,837)   (242,636)  
           

      Current       (250,609)   (216,089)  
      Deferred       8,772   (26,547)  
      Effective rate       31%   22%  
           

     
    11.  TAXES PAYABLE          
          Current     Long-term  
         
     
        2004   2003   2004   2003  
       



      Income tax   21,162   4,396   -   -  
      Social contribution tax   7,080   -   -   -  
      COFINS and PASEP   29,232   23,428   -   -  
      PAES   36,311   33,201   272,338   282,214  
      INSS (social security          
      contribution)   15,531   15,055   -   -  
      Other   5,803   8,408   -   -  
       



      Total   115,119   84,488   272,338   282,214  
       




    The Company applied for enrollment in the Special Tax Debt Refinancing Program (PAES) on July 15, 2003 in accordance with Law No. 10,684 of May 30, 2003, in which the Company included certain tax liabilities related to COFINS and PASEP, which had previously been the subject of a legal action by the Company challenging the application of Law No. 9718/98, and consolidated the previously outstanding balance of tax liabilities included under the previous Tax Recovery Program (REFIS). The total amount of tax liabilities included in the PAES was R$ 316,953, as follows:

           Tax   Principal   Fine   Interest   Total  





     
    COFINS   132,499   13,250   50,994   196,743  
    PASEP   5,001   509   2,061   7,571  
    REFIS   112,639   -   -   112,639  
     



    Total   250,139   13,759   53,055   316,953  
     




    The obligation will be paid in 120 months. After enrolling in the PAES program, the Company paid R$ 34,894 and R$ 16,224 during the years ended December 31, 2004 and 2003, respectively. Financial charges in the amount of R$ 28,128 were recorded for the year ended December 31, 2004 and R$ 14,686 in 2003. Assets pledged as guarantee under the previous REFIS Program in the amount of R$ 249,034, continue to secure amounts under the PAES Program.

    61


    12. PENSION AND HEALTH BENEFIT PLANS

    (a) Health benefit plan

    Managed by Fundação Sabesp de Seguridade Social – SABESPREV, the plan is comprised of free-election health benefit plans, funded by contributions from the sponsor and the participating employees, which were the following in the year:

    Company: average of 6.89% (2003 – 6.21%) of the payroll;

    Participating employees: 3.21% of base salary and bonus, corresponding to 2.25% of the gross payroll, on average.

    (b) Pension benefits

    Managed by Fundação Sabesp de Seguridade Social – SABESPREV, the defined benefit pension plan is supported by monthly contributions as follows: 2.10% from the Company and 2.19% from the participating employees. In order to meet the provisions of CVM Resolution No. 371, of December 13, 2000, below is a description of the amounts of pension and retirement benefits paid and payable, to which the employees will be entitled after their service time.

    Based on independent actuarial reports at December 31, 2004, calculated in conformity with the Projected Unit Credit Method, the Company had a net actuarial liability of R$ 328,605 (R$ 305,184 in 2003), representing the difference between the present value of the Company’s benefit obligations to the participating employees, retired employees, and pensioners, and the fair value of the related assets, as shown below:

       (i) Reconciliation of assets and liabilities  2004  2003 


     
       Present value of benefit obligations  (760,015)  (774,126) 
       Fair value of plan assets  584,702  482,881 
       Unrecognized gains  (153,292)  (13,939) 


       Total pension liabilities  (328,605)  (305,184) 


     
         (ii) Expenses recognized in the statement of income    2004 

     
       Current service cost    11,960 
       Interest cost    93,991 
       Expected return on plan assets    (58,478) 
       Employee contribution    (13,754) 
       Amortization of past service cost    53,215 

       Total    86,934 

     
    (iii) Changes in net actuarial liabilities     
     
    Present value of net actuarial liability on December 31, 2003    (145,540) 
    Current service cost    (11,960) 
    Interest cost    (93,991) 
    Expected return on plan assets    58,478 
    Employee contributions    13,754 
    Amortization of past service cost    (53,215) 

        (232,474) 

    Actual contributions by the Company in 2004    10,298 

    Present value of net actuarial liability in December 2004    (222,176) 


    62


    (iv) Reconciliation of changes in the fair value of plan assets   
     
    Fair value of plan assets at December 31, 2003  482,881 
    Actual return on plan assets  104,015 
    Actual contributions in 2004  24,322 
    Benefits paid in 2004  (26,516) 

    Fair value of plan assets at December 31, 2004  584,702 

     
    (v) Reconciliation of changes in the present value of liabilities   
     
    Present value of liabilities at December 31, 2003  774,126 
    Current service cost  11,960 
    Interest cost  93,991 
    Benefits paid in 2004  (26,516) 
    Loss on the present value of liabilities  (93,546) 

    Present value of liabilities on December 31, 2004  760,015 

     
    (vi) Estimated expenses  2005 

     
    Current service cost  9,889 
    Interest cost  91,886 
    Expected return on plan assets  (70,221) 
    Gain amortization  (5,312) 
    Employee contributions  (13,752) 
    Amortization of past service cost  53,215 

    Total  65,705 


    (vii) Actuarial assumptions

    Several statistical and other factors that attempt to project future events are used in calculating the expense and liability related to the plans. These factors include assumptions about the discount rate, expected return on plan assets and the rate of future salary increases as determined by the Company, within certain internal guidelines. In addition, the actuary also uses subjective factors such as termination, turnover and mortality rates to estimate these factors. The actuarial assumptions used by the Company are reviewed on a regular basis and may differ materially from actual results due to changing market and economic conditions, regulatory events, judicial rulings, higher or lower termination/withdrawal rates or longer or shorter life spans of participants. Such differences may result in a significant impact on the amount of pension expense recorded by the Company.

    63


    The assumptions used for the actuarial valuation were as follows:     
     
         Economic assumptions  2004 2003 


     
         Discount rate  12.32% p.a.  12.32% p.a. 
         Expected rate of return on plan assets  12.06% p.a.  12.06% p.a. 
         Future salary increases  6.08% p.a.  6.08% p.a. 
         Increase in social security benefits and limits  4.00% p.a.  4.00% p.a. 
         Capacity factor     
         - Salaries  98%  98% 
         - Benefits  98%  98% 
     
         Demographic assumptions for 2004 and 2003     
         Mortality table  Adjusted IBGE   
         Disabled mortality table  RRB 1944   
         Disability entry table  Modified RRB 1944 
         Turnover table  Prudential   
         Retirement age  First age with entitlement to one of the benefits 
         % of active participants married at time of retirement  95%   
         Age difference between the participants and their spouses  Wives are 4 years younger than husbands 

    Number of active participants at December 31, 2004 – 16,673 (17,178 in 2003)
    Number of inactive participants at December 31, 2004 – 4,908 (4,397 in 2003)

    The valuation of SABESPREV costing plan is made by an independent actuary, based on other assumptions than those adopted for purposes of calculating benefits to employees, as set forth in CVM Resolution No. 371. SABESPREV’s technical deficit at December 31, 2004 is R$ 357,378 (2003 – R$ 482,414). Calculation is substantially different as for the actuarial method in calculating risk benefits before retirement, with sharing to SABESPREV and capitalization for the purpose of meeting CVM Resolution No. 371. Another significant difference is the discount rate of 6% for SABESPREV and 12.32% nominal rate for CVM Resolution No. 371, resulting from the combination of a long-term inflation rate of 4% per year and actual interest rate of 8%.

    The Sponsor and SABESPREV made efforts in 2004 with a view to find a solution for the Technical Deficit, by introducing changes to the current plan. Presently, this process is under examination by the Sponsor, which is expected to provide a solution in 2005.

    As permitted by CVM Resolution No. 371, the Company has chosen to recognize, beginning 2002, over a period of five years, the actuarial liability of the pension plan of its employees as of December 31, 2001, in the amount of R$ 266,074.

    The amount of past service cost must be recorded as “Extraordinary Item”, net of taxes, in the statement of income for the year as follows:

      2004  2003 


     
    Extraordinary item  53,215  53,215 
    Deferred income and social contribution taxes  (18,093)  (18,093) 


    Net extraordinary item  35,122  35,122 


     
    Liabilities on December 31, 2001    266,074 
    Extraordinary item recorded for the period from 2002 to 2004  (159,644) 

    Balance to be recorded    106,430 


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    13. EMPLOYEE PROFIT SHARING

    As a result of negotiations held by the Company with entities representing the employees, a Profit Sharing Program was implemented for the period from July 2004 to June 2005, with the payment of an amount corresponding to up to one month’s payroll, depending on achievement of targets.

    In December 2004, the Company paid in advance 20,717, equivalent to 50% of one month’s payroll; the remainder, if applicable, is estimated to be paid at the end of August 2005.

    14. PROVISIONS FOR CONTINGENCES

    (a) Provisions for contingencies

    The Company is party to a number of legal proceedings arising in the normal course of business, involving civil, labor, environmental, tax and other matters. The Company has accrued amounts necessary to cover estimated probable losses in case of an unfavorable outcome. As of December 31, these provisions are as follows:

      2004   2003  
       

     Disputed taxes – Finsocial (i)   7,872   7,872  
     Customer claims (ii)   219,042   181,167  
     Contractor claims (iii)   174,354   157,832  
     Civil claims (iv)   34,590   20,031  
     Labor claims (v)   25,854   24,195  
     Environmental claims (vi)   17,884   4,412  
     Other claims   11,008   8,328  
       

     Total provision for contingencies   490,604   403,837  
       

     
     Current portion   30,373   19,266  
     Long term portion   460,231   384,571  
     
    (b)   Lawsuits with possible risk of loss      

    In 2004, new lawsuits were filed by customers in the estimated amount of R$ 75 million, with monetary adjustment, interest and attorney’s fees in the approximate amount of R$ 187 million.

    In relation to suppliers, new actions were filed in the approximate amount of R$ 75 million, with monetary adjustment to the lawsuits in course of approximately R$ 58 million.

    Following are lawsuits in course against the Company at administrative and judicial levels, in different courts, for which legal counsel has assessed the likelihood of loss as possible and therefore, no provision has been recorded based on this legal counsel’s assessment:

      2004   2003  
     

    Customers (ii)   594,200   331,250  
    Contractors (iii)   178,300   44,750  
    Civil (iv)   148,500   76,000  
    Labor (v)   9,600   6,000  
    Environmental (vi)   200,300   420  
    Other claims   15,900   1,280  
     

    Total   1,146,800   459,700  
     


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    (i) Disputed taxes – Finsocial

    In July 1991, the Company filed an Annulment and Declaratory Action (No. 91.0663460 -5), seeking FINSOCIAL debts to be declared null and void and the Company’s liability to contribute to FINSOCIAL to be extinguished. Deposits were made in court, at the 2% rate, referring to the period from April 1991 until April 1992. On August 30, 2004, the Company was authorized to withdraw 75% of these deposits. The remaining 25% of the amount, corresponding to the rate of 0.5%, was held as escrow deposit and a provision was posted for such purpose. Upon the ruling by the Federal Supreme Court – STF that the FINSOCIAL tax was applicable to the gross revenue of service providers, which in the understanding of our legal counsel has effects over the discussion on the merit by the Company, the Company settled the amount of R$ 57,016 on July 26, 2002, corresponding to 1.5% of the total amount due, and requested the conversion into income, to the benefit of the Federal Revenue Service, of the total amount deposited in court, thus terminating lawsuit No. 91.0663460 -5, which is now in the formalization stage.

    (ii) Customer claims

    Customer claims refer to actions filed by the Company’s customers claiming tariff parity and, consequently, the refund of amounts imposed and charged by the Company. The Company has obtained final decisions, both favorable and unfavorable, in the lower and appellate courts, and has recorded provisions for cases with probable risk of loss.

    (iii) Contractor claims

    Certain construction service contractors have filed claims in court against the Company alleging underpayment of inflation indexation adjustments, withholding of amounts relating to the effects of the Real Plan and economic-financial unbalance of the contract. These lawsuits are in progress in lower and appellate courts, and provisions are recorded for cases with probable chance of loss.

    (iv) Civil claims

    Civil claims refer to indemnities for material damages, pain and suffering and loss of profits caused to third parties and which were brought before lower and appellate courts. Provisions have been recorded for cases with probable chance of loss.

    In November 2004, the Company filed a petition of writ of mandamus against the assessment and collection, by the Local Government of Bragança Paulista, of a fee for use of streets for implementation and passage of urban equipment intended for providing urban infrastructure services, seeking to obtain a judgment declaring the unconstitutionality and illegality of the local law that established and enacted the referred fee. On February 16, 2005, the preliminary injunction was granted on the Company’s behalf, suspending liability for the tax credits and for the fee for use of the areas until a final decision on the merit is rendered and ordering the Local Government of Bragança Paulista to suspend and refrain itself from demanding overdue or outstanding amounts allegedly due in conformity with the local law under judgment. Up to this date, the writ of mandamus was pending decision by the trial court.

    (v) Labor claims

    The Company is party to a number of labor proceedings, such as matters referring to overtime, health hazard premium claims, prior notice, job deviation, salary parity and others. A significant portion of the amounts claimed are under provisional or final execution stage, in several different court levels, and thus are classified as probable loss, and duly provided for.

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    On January 9, 1990, the Water, Sewage and Environment Workers Union of São Paulo –SINTAEMA filed an action against the Company, alleging that it failed to pay certain benefits, and that it would be liable for the payment of fine to the SINTAEMA under the terms of a collective bargaining agreement in effect at that time. On July 31, 1992, the Labor Court rendered an adverse judgment against the Company, however did not award losses and damages on behalf of the labor union at such time. Presently, the Company is negotiating the amount to be paid with the labor union. In addition, the Company filed a petition for writ of mandamus seeking a relief determining that the labor union is imposing an excessive fine, since it exceeds, by far, the principal amount of the debt. The request has been denied by the trial court and the case is currently pending a definitive judgment from the Superior Labor Court – TST.

    (vi) Environmental claims

    Environmental claims refer to several administrative proceedings brought by public agencies, including Companhia de Tecnologia de Saneamento Ambiental – CETESB (Environment Sanitation Technology Company), seeking to impose a fine for environmental damages allegedly caused by the Company.

    Among other matters involving the State of São Paulo Public Attorney’s Office, the following are worthy of mention: (A) On April 4, 2002, the Company was served process in a public action for damages caused by reason of disposing of sludge from the Company’s water treatment facilities into running water, determining that the Company should cease to dispose of sludge and imposing a daily fine in the amount of R$ 50,000.00 in case the Company did not comply with the provisions in the referred preliminary injunction; however, such injunction was withdrawn. The trial court rendered an affirmative judgment to the Company, against which an appeal has been filed. The Company is presently unable to estimate the extent or amounts involved in connection with the compliance with potential measures it may be required to adopt by virtue of a judgment rendered in this case classified as probable loss; (B) on October 21, 2004, a trial court judgment was rendered in a public action brought by the Office of the Public Prosecutor of the Judicial District of Paraguaçu Paulista against the Company on February 17, 2003, which partially granted the civil public action and sentenced the Company to (i) refrain itself from disposing of “in natura” sewage into any river in the Municipality of Paraguaçu Paulista; (ii) invest in a water and sewage treatment system in this municipality; (iii) pay an indemnity for environmental damages awarded in the amount of R$ 116,934, which was classified as possible risk of loss. The court decision determined, further, that the non-compliance with items (i) and/or (ii) above will subject the Company to the payment of daily fines. The Company filed an appeal against the trial court decision; (C) on February 25, 2003, a request for a preliminary injunction was filed for the Company to immediately refrain itself from disposing of sewage without due treatment, in the municipality of Lutécia, as well as for the purpose of determining that payments for water and sewage services by users thereof be deposited in court until the Company has fulfilled the necessary plan of investments in the water and sewage system of the municipality, in addition to a daily fine in the amount of one thousand (1,000) minimum salaries in case of non-compliance with the award-making decision. After submission of an expert report, the Public Prosecutor Office requested the Company to be sentenced to pay the amount of R$ 82,779. The Company, in consideration of the possibility of a settlement with the Public Prosecutor Office, condemned the area and requested the respective environment licenses.

    Other Proceedings related to the Concession

    On December 2, 1997, the Municipality of Santos enacted a law expropriating the Company’s water and sewage systems in that municipality. In response, the Company filed a petition for writ of mandamus added by a preliminary injunction against the enactment of the referred law, seeking the annulment thereof. The preliminary injunction was denied by the trial court. Such decision was further reversed by the

    67


    State of São Paulo Court of Appeals, which granted the writ of mandamus suspending the effects of the referred law. The trial court judge rendered an affirmative judgment to the Company, against which an appeal was filed by the municipality of Santos. No final decision has been rendered up to this date about the matter by the Court of Appeals. No amount was record on December 31, 2004 and 2003.

    The Municipality of Sandovalina brought an action seeking to terminate the concession agreement entered into with the Company and to sentence the Company to pay contractual penalty as well as losses and damages for the supposed losses suffered by the Municipality on account of the absence of sewage treatment and for damages caused to streets. The preliminary injunction for immediate reversal of the treatment of water in the municipality was denied. The Company challenged the case and filed a counterclaim seeking the plaintiff to be sentenced to pay R$ 115 relating to water supply in the period from December 1999 to August 2003, as well as to pay liquidated damages, without prejudice to losses and damages arising out of the Municipality having resumed the services. The Company presently continues to operate the water and sewage systems in the Municipality of Sandovalina and the case is in the discovery stage of the proceeding.

    15. SHAREHOLDERS’ EQUITY

    (a) Authorized capital

    The Company is authorized to increase its capital up to a maximum of R$ 4,100,000, corresponding to 40,000,000,000 registered common shares without par value, upon resolution of the board of directors.

    (b) Subscribed and paid-up capital

    Subscribed and paid-up capital is represented by 28,479,577,827 registered common shares without par value as follows:

      2004   2003  
     

      Number of     Number of    
    Shareholders   shares      %   shares   %  





    São Paulo State   Finance        
     Department   14,313,511,872   50.26   20,376,674,058   71.54  
    Shares held in custody by Stock          
     Exchanges   14,138,938,435   49.64   8,073,310,852   28.35  
     
    Other   27,127,520   0.10   29,592,917   0.11  
     



      28,479,577,827   100.00   28,479,577,827   100.00  
     




    In October 2004, the State of São Paulo Government sold 5.27 billion of its common shares, of which 1.43 billion were sold in Brazil and 3.84 billion were sold as 15.36 million American Depositary Shares (“ADSs”) on the New York Stock Exchange - NYSE.

    (c) Distribution of earnings

    Shareholders are entitled to a mandatory minimum dividend distribution of 25% of adjusted net income, calculated in conformity with Brazilian Corporate Law.

    Calculation of mandatory minimum dividends:    
     
    Net income for the year   513,028  
     
    (-) Legal reserve 5%   25,651  
     
    Net income   487,377  
     
    Mandatory minimum dividend   121,844  
     

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    The Company declared interest on shareholders’ equity for 2004, in lieu of dividends, in the amount of R$ 144,042, net of withholding income tax of R$ 8,893. Interest on shareholders’ equity was calculated in conformity with article 9 of Law No. 9249/95, at the Long-Term Interest Rate (TJLP). This interest was originally recorded in “Financial expenses” for income and social contribution tax purposes and subsequently, for financial statement purposes, was reflected directly in “Shareholders’ equity” in conformity with CVM Resolution No. 207/96.

    (d) Capital reserve

    Capital reserve comprises of tax incentives and donations from government agencies.

    (e) Profit reserve

    (i) Allocation of income for the year

      2004   2003  
     

     
    1 – Net income for the year   513,028   833,320  
     
           (+)   Realization of revaluation reserve   104,500   134,245  
           (-)   Interest on shareholders’ equity   152,935   504,089  
           (-)   Legal reserve 5%   25,651   41,666  
     

             Investment reserve   438,942   421,810  
     


    2 – Management will propose to transfer the balance of retained earnings in the amount of R$ 438,942 to the Investment Reserve account in order to meet the needs for investments out of own funds, as provided for in the Capital Budget.

    (ii) Investment reserve

    Investment reserve, specifically of the amount of own funds, for the expansion of the water supply and sewage systems.

    16. INSURANCE COVERAGE

    Insurance policies held by the Company provide the following coverage, taking into account the risks and nature of the related assets:

    Type of insurance   Insured amounts – R$  


     
    Engineering risk   633,624  
    Fire   266,579  
    General liability – Directors & Officers   80,000  
    Comprehensive general liability – Construction   3,127  
    Comprehensive general liability – Operating   1,500  

    The Company does not carry environmental and loss of profit insurances.

    17. FINANCIAL INSTRUMENTS AND RISK

    In accordance with CVM Instruction No. 235/95, the Company determined the m arket values of its assets and liabilities based on available information and appropriate valuation methodologies. However, both the interpretation of market data and the selection of valuation methods require considerable judgment and reasonable estimates in order to produce the most adequate realization value. Consequently, the estimates presented do not necessarily indicate the amounts which can be realized in the current market. The use of different market approaches and/or methodologies could have a significant effect on the estimated market values.

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    Market values and book values of the Company’s financial instruments at December 31, 2004 are as follows:

      Book  Market  Unrealized 
      Value  value  gain 



     
       Financial investments (i)  55,919  55,919  - 
       Debentures (ii)  (1,309,412)  (1,364,223)  54,811 
       Loans and financing (ii)  (5,741,241)  (5,880,397)  139,156 



      (6,994,734)  (7,188,701)  193,967 



     
    (a) Exchange rate risk       

    Exchange rate risk is the risk that the Company may incur losses due to exchange rate fluctuations, which could increase the liability balances and related financial expenses of loans and financing denominated in foreign currencies. The Company does not enter into hedge or swap transactions to mitigate foreign currency risk, given the amounts and related costs involved. However, at times, it enters into forward exchange transaction and financial funding transactions in Brazilian reais to mitigate foreign currency exposure.

    A significant portion of the Company’s debt is denominated in foreign currency, primarily the US dollar and the Euro, totaling R$ 2,680,894 (note 9). The Company’s net exposure to the exchange rate risk at December 31, 2004 is summarized as follows:

        In thousands 


      US$   


        Loans and financing 
    989,553  1,932 


     
     
    (b) Interest rate risk 
       

    Interest rate risk is the risk that the Company may incur losses due to interest rate fluctuations that would increase its financial expenses related to loans and financing. The Company has not entered into hedge agreements to mitigate interest rate risk. The Company does, however, continually monitor market interest rates in order to evaluate the possible need to replace its debt. On December 31, 2004, the Company had loans and financing in the amount of R$ 981,928, at variable interest rates (CDI and TJLP).

    Another risk faced by the Company is that adjustments to the Company’s related water and sewage tariff rates are not necessarily correlated with the increases in the interest rates and price-level restatement indices associated with the Company’s debt.

    (c) Credit risk

    The Company manages credit risk principally by selling to a geographically dispersed customer base, including sales to municipal governments.

    (d) Drought weather risk

    The atypical meteorological conditions for the past three years resulted in the need to launch institutional campaigns to encourage economical and rational use of water, which has led to a decrease in billed water volumes. At the same time, higher investments were required to mitigate the drought effects on the Company’s water production systems. This drought period has required a reduction in water supply, with a consequent reduction in water volumes billed. In view of the present levels of the reservoirs, no rationing is estimated to occur in 2005.

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    (e) Valuation of financial instruments

    The Company’s main financial instruments of the Company as of December 31, 2004 and the criteria adopted for their valuation are as follows:

    (i) Cash and cash equivalents comprise cash on hand, bank accounts, financial investments and forward exchange transactions. The recorded values of these financial instruments approximate their market value.

    (ii) Loans and financing and debentures - Market value was determined based on the discounted cash flows, using the interest rate projections available.

    18. GROSS REVENUE     
      2004  2003 
     

    Metropolitan São Paulo  3,456,837  3,268,768 
    Regional systems  1,185,654  1,038,766 
     

    Total  4,642,491  4,307,534 
     


    (a) In October 2003, the Company launched a new campaign “Watch the Water Level”, involving advertisements in all media, together with a program consisting of discounts to customers who reduce their water consumption in the period from March to September 2004, by at least 20%, in relation to the average consumption determined by the Company. The Incentive Program for Water Consumption Reduction was implemented in the Metropolitan Region of São Paulo.

    The program resulted in a reduction of R$ 74.1 million in the revenue from water and sewage services in the Metropolitan Region of São Paulo during its effective period.

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    19. OPERATING EXPENSES      
     
        2004   2003  


    Cost of sales and services:      
       Accrued payroll and related charges   806,362   791,648  
       General supplies   84,489   77,250  
       Treatment supplies   91,450   88,610  
       Outside services   260,423   207,176  
       Electric power   396,940   321,323  
       General expenses   35,044   33,419  
       Depreciation and amortization   578,672   547,722  


        2,253,380   2,067,148  


    Selling expenses:      
       Accrued payroll and related charges   138,180   130,978  
       General supplies   6,028   5,328  
       Outside services   66,956   82,515  
       Electric power   802   743  
       General expenses   46,025   37,924  
       Depreciation and amortization   2,952   2,421  
     
       Bad debt expense, net of recoveries (note 5(c))   241,577   37,625  


        502,520   297,534  


    Administrative expenses:      
       Accrued payroll and related charges   110,388   110,509  
       General supplies   3,527   3,424  
       Outside services   94,825   39,915  
       Electric power   904   816  
       General expenses   60,936   58,661  
       Depreciation and amortization   17,287   14,312  
       Tax expenses   25,690   26,423  


        313,557   254,060  


    Selling and administrative costs and expenses:      
       Accrued payroll and related charges   1,054,930   1,033,135  
       General supplies   94,044   86,002  
       Treatment supplies   91,450   88,610  
       Outside services   422,204   329,606  
       Electric power   398,646   322,882  
       General expenses   142,005   130,004  
       Depreciation and amortization   598,911   564,455  
       Tax expenses   25,690   26,423  
     
       Bade debt expense, net of recoveries   241,577   37,625  


        3,069,457   2,618,742  


    Financial expenses:      
       Interest and other charges on loans and      
    Financing - local currency   448,955   523,418  
       Interest and other charges on loans and      
    Financing - foreign currency   218,900   255,824  
       Interest on shareholders’ equity (note 15 (c))   152,935   504,089  
       Interest on shareholders’ equity (reversal)   (152,935)   (504,089)  
     
       Other expenses on loans and financing   282   5,801  
       Income tax on remittances abroad   (23,786)   37,355  
       Other financial expenses   41,126   58,612  
     
       Monetary variations on loans and financing   76,057   144,689  
     
       Exchange variations on loans and financing   (179,697)   (540,569)  

    72


      2004   2003  


     
     
       Other monetary and foreign exchange variations   21,257   33,268  
       Provisions   38,483   138,440  


    Total financial expenses   641,577   656,838  


    Financial income:      
     Monetary variations   60,305   203,938  
     Income from financial investments   23,114   69,958  
     Interest   57,552   37,450  
     Other   1   2  


    Total financial income   140,972   311,348  
     
    COFINS and PASEP (taxes on financial income)   (3,101)   (987)  


    Total financial income   137,871   310,361  


    Financial expenses (income), net   503,706   346,477  



    20. OPERATING REVENUE PER SEGMENT

    The Company has two identifiable reportable segments: (i) water supply systems; and (ii) sewage collection systems.

            2004  

        Water   Sewage    
        system   system   Consolidated  



     
      Gross revenue from sales and services   2,396,159   1,939,971   4,336,130  
      Gross sales revenue – wholesale   217,378   -   217,378  
      Other sales and services   60,931   28,052   88,983  



        2,674,468   1,968,023   4,642,491  
      Taxes on sales and services   (133,494)   (111,925)   (245,419)  



      Net revenue from sales and services   2,540,974   1,856,098   4,397,072  
      Cost of sales and services and operating expenses   (2,051,911)   (1,017,546)   (3,069,457)  



      Income from operations before financial expenses   489,063   838,552   1,327,615  



     
     
            2003  

        Water   Sewage    
        system   system   Consolidated  



     
      Gross revenue from sales and services   2,190,971   1,756,399   3,947,370  
      Gross sales revenue – wholesale   262,045   -   262,045  
      Other sales and services   66,110   32,009   98,119  



        2,519,126   1,788,408   4,307,534  
      Taxes on sales and services   (100,911)   (75,871)   (176,782)  



      Net revenue from sales and services   2,418,215   1,712,537   4,130,752  
      Cost of sales and services and operating expenses   (1,729,605)   (889,137)   (2,618,742)  



      Income from operations before financial expenses   688,610   823,400   1,512,010  



     
     
     
    21. MANAGEMENT COMPENSATION        

    Compensation paid by the Company to the members of its board of directors and management totaled R$ 1,838 and R$ 1,478 for the years ended December 31, 2004 and 2003, respectively.

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    22. COMMITMENTS

    (i) Lease

    Administrative operating leases and property leases already contracted require the following minimum payments:

    2005   7,796  
    2006   4,135  
    2007   1,811  
    2008   141  
     
      13,883  

    Rent expenses for the years ended December 31, 2004 and 2003 were R$ 11,300 and R$ 11,800, respectively.

    (ii) Firm-commitment agreements

    The Company has entered into long-term firm-commitment agreements with electric power providers. The main contract values of such type of supply are presented below:

    2005   168,411  
    2006   142,332  
    2007   138,346  
    2008   144,157  
    2009   147,796  
    2010   150,359  
    2011   156,227  
    2012   130,556  
     
      1,178,184  

    Electric power expenses for the years ended December 31, 2004 and 2003 were R$ 388,143 and R$ 322,460, respectively.

    23. SUBSEQUENT EVENTS

    The Company carried out the public distribution of the 7th issue of registered, book-entry type, non-convertible debentures, under the Company’s First Securities Distribution Program.

    The distribution was carried out as follows:   
     
      1st Series  2nd Series 
    Registration with CVM  CVM/SRE/DEB/2005/006  CVM/SER/DEB/2005/007 
    Amount  200,000  100,000 
    Issue Date  03/01/2005  03/01/2005 
    Unit value  R$ 1  R$ 1 
    Total value  R$ 200,000  R$ 100,000 
    Interest  DI added by 1.5% p.a.  10.8% p.a. 
    Monetary adjustment  N/A  IGP-M 
    Interest payment  semiannual  annual 
    Amortization  03/01/2009  03/01/2010 

    The amount raised is intended for payment of installments of the 4th and 5th issue of debentures.

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    24. STATEMENT OF CASH FLOW

    The statement of cash flows reflects the Company’s operating, investing and financing activities derived from accounting records prepared in accordance with the Corporate Law and has been presented in accordance with International Accounting Standards –(IAS) No. 7 - “Cash Flow Statements”.

      2004   2003  
     

                                   Cash flows from operating activities:      
    Net income   513,028   833,320  
    Adjustments to reconcile net income to net cash:      
    Deferred taxes   340   16,617  
    Offset taxes   (43,096)   -  
    Provision for contingencies   91,183   (13,468)  
    Accrued pension obligation   89,906   77,204  
    Property, plant and equipment received as donations (private      
    sector)   -   (2,428)  
    Loss on disposal of property, plant and equipment   34,440   61,654  
    Loss on write-off of deferred charges   -   984  
    Gain on disposal of property, plant and equipment   -   (4)  
    Depreciation and amortization   598,911   564,455  
    Interest on loans and financing payable   693,684   802,976  
    Foreign exchange and indexation on loans and financing   (103,640)   (396,147)  
    Monetary variation on interest on shareholders’ equity   9,794   31,098  
    Interest and monetary variations on liabilities   28,128   14,686  
    Interest and monetary variations on assets   (36,000)   -  
    Bad debt expense   241,577   37,625  
     

      2,118,255   2,028,572  
    (Increase) decrease in assets:      
    Customer accounts receivable   (244,047)   61,909  
    Accounts receivable from shareholder   (166,627)   116,990  
    Inventories   (7,296)   334  
    Other assets   (20,273)   71,845  
    Customer accounts receivable – long term   (169,839)   (172,681)  
    Accounts receivable from shareholder   (104,977)   (47,789)  
    Escrow deposits   1,387   5,931  
    Other assets   (1,753)   (10,150)  
     

      (713,425)   26,389  
    Increase (decrease) in liabilities:      
    Accounts payable to suppliers and contractors   (356)   15,323  
    Accrued payroll and related charges   (28,066)   49,543  
    Interest on shareholders’ equity payable   (1,865)   (6,685)  
    Taxes payable   49,735   192,370  
    Other liabilities   25,811   108,961  
    Pension fund   (13,270)   -  
    Provision for contingencies   (4,416)   -  
    Other liabilities   3,723   8,487  
     

      31,296   367,999  
     

    Net cash provided by operating activities:   1,436,126   2,422,960  
     

    Cash flows from investment activities:      
    Purchase of property, plant and equipment   (670,257)   (1,007,260)  
    Proceeds from the sale of property, plant and equipment   176   7  
    Increase in deferred charges   (444)   (9,469)  
     

    Net cash used in investing activities   (670,525)   (1,016,722)  
     


    75


      2004   2003  
     

    Cash flows from financing activities:      
    Loans and financing – current      
    Borrowings   130,000   -  
    Repayments   (133,787)   -  
    Loans and financing – long-term      
    Borrowings   780,722   918,623  
    Repayments   (1,585,496)   (1,937,286)  
    Payment of interest on shareholders’ equity   (132,496)   (119,521)  
    Settlement of accounts   -   (401,712)  
     

    Net cash used in financing activities   (941,057)   (1,539,896)  
     

    Net decrease in cash and cash equivalents   (175,456)   (133,658)  
    Cash and cash equivalents at beginning of year   281,013   414,671  
     

    Cash and cash equivalents at end of year   105,557   281,013  
     

     
    Supplementary cash flow information:      
    Interest paid on loans and financing   701,261   856,331  
    Capitalization of interest and financial charges   4,907   (1,559)  
    Income tax and social contribution paid   129,973   130,731  
    Property, plant and equipment received as donation and/or paid for      
    with shares (capital subscription)   14,552   3,664  
    Cofins and Pasep paid   216,699   154,344  
     

     
    Acquisition related to São Bernardo de Campo (Note 5(b))      
    Purchase price   415,471    
    Settlement of customer accounts receivable   (265,432)    
    Amounts payable (other current liabilities)   -    
    Amount paid   88,813    
    Settlement of accounts   (126,814)    

    25. SUPPLEMENTARY INFORMATION

    (a) In the constant currency method

    In compliance with CFC (Federal Acccounting Council) Resolution No. 900/01 – Application of the Monetary Adjustment Principle, below is a summary of supplementary information referring to the financial statements and accompanying notes prepared under the constant currency method, considering the variation of the adjustment index.

    76


    COMPANHIA DE SANEAMENTO BÁSICO DO ESTADO DE SÃO PAULO – SABESP
    BALANCE SHEETS AS OF DECEMBER 31, 2004 AND 2003


    (In thousands of Brazilian reais-R$)

    Assets   2004   2003     Liabilities and Shareholders’ Equity   2004   2003  
    Current assets         Current liabilities      
    Cash and cash equivalents   105,557   315,922     Accounts payable to suppliers and contractors   50,799   57,720  
    Customer accounts receivable, net   946,834   975,546     Loans and financing   1,496,810   1,120,851  
    Receivable from shareholder   81,334   -     Accrued payroll and related charges   107,228   152,101  
    Inventories   29,604   25,080     Provisions for contingencies   30,373   21,660  
    Deferred taxes   30,215   33,372     Interest on shareholders’ equity payable   144,078   272,652  
    Other current assets   33,288   14,632     Taxes payable   115,119   94,984  


     
      1,226,832   1,364,552     Deferred taxes   71,902   51,154  
            Other current liabilities   83,801   175,371  


    Long-term assets           2,100,110   1,946,493  
    Customer accounts receivable, net   278,060   208,082          
    Receivable from shareholder   740,609   736,552     Long-term liabilities      
    Indemnities receivable   148,794   167,278     Loans and financing   5,553,843   7,045,821  
    Escrow deposits   16,189   19,759     Taxes payable   272,338   317,272  
    Deferred taxes   257,271   250,482     Deferred taxes   5,376,444   5,145,471  
    Other assets   27,976   34,382     Provisions for contingencies   460,231   432,345  


     
      1,468,899   1,416,535     Accrued pension obligation   222,176   163,620  
            Other liabilities   92,688   90,459  


              11,977,720   13,194,988  
    Permanent assets         Shareholders’ equity      
    Investments   6,255   1,813     Paid-in acpital   9,016,492   9,016,492  
    Property, plant and equipment   31,751,589   32,631,640     Capital reserve   118,605   103,765  
    Deferred charges   75,142   94,539     Revaluation reserve   6,999,231   7,278,480  


     
      31,832,986   32,727,992     Profit reserves   4,316,559   3,968,861  


              20,450,887   20,367,598  
     
    Total Assets   34,528,717   35,509,079     Total Liabilities and Shareholders’ Equity   34,528,717   35,509,079  


     

    77


    COMPANHIA DE SANEAMENTO BÁSICO DO ESTADO DE SÃO PAULO - SABESP

    NOTES TO THE FINANCIAL STATEMENTS

    FOR THE YEARS ENDED DECEMBER 31, 2004 and 2003
    (Amounts in thousands of Brazilian reais-R$, unless otherwise indicated)

    Statements of Income      

      2004   2003  
     

    GROSS REVENUE FROM SALES AND SERVICES   4,870,511   4,921,933  
    Taxes on sales and services - COFINS and PASEP   (256,844)   (203,926)  
     

    Net revenue from sales and services   4,613,667   4,718,007  
    Cost of sales and services   (3,135,347)   (3,178,131)  
     

    GROSS PROFIT   1,478,320   1,539,876  
     
    OPERATING EXPENSES      
    Selling expenses   (531,429)   (348,495)  
    Administrative expenses   (348,025)   (309,183)  
    Financial expenses, net   244,563   257,417  
     

    Total operating expenses   (634,891)   (400,261)  
     

    INCOME FROM OPERATIONS   843,429   1,139,615  
     

     
    NONOPERATING INCOME (EXPENSES)      
    Loss on disposal of property, plant and equipment   (92,033)   (163,378)  
    Other   869   7,228  
     

      (91,164)   (156,150)  
     

    INCOME BEFORE TAXES ON INCOME   752,265   983,465  
    Income tax   (156,251)   (131,531)  
    Social contribution tax   (59,799)   (51,613)  
     

    INCOME BEFORE EXTRAORDINARY ITEMS   536,215   800,321  
     
    Extraordinary item, net of income and      
    social contribution taxes   (37,223)   (40,585)  
     
    NET INCOME   498,992   759,736  


     
    Earnings per thousand shares in R$   17.52   26.68  



    This information was prepared in accordance with the following accounting practices:

    (i) Adjustment index

    The monetary adjustment to permanent assets, shareholders’ equity, statement of income accounts and calculation of gains and losses on monetary items was carried out based on the variation of the Accounting Monetary Unit – UMC, taking as a basis the variation of the General Market Price Index – IGP-M. (12.4% in 2004 and 8.7% in 2003).

    (ii) Balance sheet accounts

    The amounts relating to monetary assets and liabilities stated “In a constant purchasing power currency” are identical to those presented in accordance with the “Corporate Law”, except for customer accounts receivable, accounts payable to suppliers and contractors, deferred taxes in long-term liabilities, which are adjusted so as to reflect the purchasing power or the realization in currency at values of December 31, 2004, taking as a basis the rate disclosed by the National Association of Investment Banks and Securities Dealers - ANBID.

    78


    Permanent assets and shareholders’ equity were adjusted based on the monthly variation of the UMC, updated by the IGP-M up to December 31, 2004.

    (iii) Statement of income accounts

    All the accounts were adjusted based on the variation of the UMC, starting in the month the transactions were recorded, adjusted by inflation gains and losses on balances at the beginning and end of each month of monetary assets and liabilities, which generated financial or nominal inflation expenses and income that were considered as a reduction of the respective statement of income accounts to which they are linked.

    (iv) Deferred taxes

    Deferred income and social contribution taxes were calculated at the rate of 15%, plus a 10% surtax, and 9%, respectively, on the surplus amount of the permanent assets resulting from monetary adjustment, in conformity with CVM instructions, as stated in Pronouncement No. 99/006 of the Brazilian Institute of Independent Auditors (IBRACON).

    Calculation basis for tax effects on the adjustment to permanent assets:

      2004   2003  


    Permanent assets (net of land balance)   15,430,555   14,733,256  


    Income tax – 25%   3,857,639   3,683,314  
    Social contribution tax – 9%   1,388,750   1,325,993  


    Total effect on long-term liabilities   5,246,389   5,009,307  


    Effects in the year      
       On income   (34,756)   (95,574)  
       On shareholders’ equity   271,837   192,774  


    Total effects on shareholders’ equity   237,081   97,200  

    (v) Conciliation between net income for the year and shareholders’ equity, calculated in accordance with the Corporate Law and in the constant purchasing power currency:


      Net income for the year   Shareholders’ equity  


      2004   2003   2004   2003  




    Pursuant to Corporate Law   513,028   833,320   7,951,588   7,576,943  
    Monetary adjustment          
    To permanent assets   2,749,223   4,299,670   17,747,867   17,803,112  
    To shareholders’ equity   (2,798,986)   (4,468,403)      
    Adjustment to present value –          
    net   971   (425)   (2,179)   (3,150)  
    Reversal (provision) for taxes          
    Income tax   25,556   70,275   (3,857,639)   (3,683,314)  
    Social contribution tax   9,200   25,299   (1,388,750)   (1,325,993)  




    In a constant purchasing power          
    currency   498,992   759,736   20,450,887   20,367,598  




    79


    (b) Value-added statement          
      2004   %   2003   %  
     
     
     
    1 – REVENUES          
    1.1) Sales of goods, products and services   4,642,491     4,307,534    
    1.2) Writte-off of Receivables / Bad debt expense   (241,577)     (37,625)    
    1.3) Nonoperating revenue   (32,838)     (54,050)    
     
     
     
      4,368,076     4,215,859    
    2 – INPUTS PURCHASED FROM THIRD PARTIES          
    2.1) Consumed raw material   91,450     88,610    
    2.2) Cost of goods and services sold   764,916     629,584    
    2.3) Supplies, electric power, outside services and other   270,749     220,728    
     
     
     
      1,127,115     938,922    
     
     
     
     
    3 – GROSS VALUE ADDED (1-2)   3,240,961     3,276,937    
     
    4 – DEDUCTIONS (DEPRECIATION/AMORTIZATION)   598,911     564,455    
     
     
     
     
    5 – NET VALUE ADDED PRODUCED BY THE ENTITY (3-4)          
      2,642,050     2,712,482    
     
    6 – AMOUNTS FROM THIRD PARTIES          
    6.1) Financial income   140,972     311,348    
     
     
     
     
    7 – TOTAL VALUE ADDED TO BE DISTRIBUTED (5+6)   2,783,022   100.0   3,023,830   100.0  
     
     
     
     
    VALUE ADDED DISTRIBUTION          
    - Labor Remuneration   989,063   35.5   975,946   32.3  
    - Government Remuneration   598,051   21.5   580,146   19.2  
    - Third- Party Capital Remuneration (Interest and Rent, etc)   682,880   24.6   634,418   21.0  
    - Interest on Shareholders’ Equity   513,028   18.4   833,320   27.5  

    80


    Companhia de Saneamento Básico do Estado de São Paulo
    Audit Committee

    AUDIT COMMITTEE OPINION

    The undersigned members of the Audit Committee of COMPANHIA DE SANEAMENTO BÁSICO DO ESTADO DE SÃO PAULO – SABESP, with due regard to their legal assignments and responsibilities, have examined the Financial Statements, the Management’s Annual Report and the Management’s Proposal for Income Allocation, for the year ended December 31, 2004 and, based on their examination, the explanations provided by the Management, and the Independent Auditors’ Report –Deloitte Touche Tohmatsu, dated March 21, 2005, which states in its paragraph 5

    “As mentioned in note 6 to the financial statements, the Company is presently conducting a negotiation with the State of São Paulo Government, the form of recovery of supplementary retirement and pension amounts paid by the Company and the future flow of such payments to be refunded by the State of São Paulo Government. Due to the current stage of the negotiations between the Company and the State of São Paulo Government, it is not possible to determine the amount to be actually recovered”, have concluded that the above-mentioned documents, in all material respects, are fairly presented, and it is their opinion that they should be submitted to the General Shareholders’ Meeting for approval.

    São Paulo, March 23, 2005.

    ARTHUR CORRÊA DE MELLO NETTO

    FRANCISCO MARTINS ALTENFELDER SILVA

    JORGE MICHEL LEPELTIER

    81


    MARIA DE FÁTIMA ALVES FERREIRA

    SANDRA LÚCIA FERNANDES MARINHO

    82






    (Convenience Translation into English from the Original Previously Issued in Portuguese)

    Companhia de Saneamento Básico do Estado de São Paulo - SABESP

    Financial Statements for the Years Ended
    December 31, 2004 and 2003 and
    Independent Auditors’ Report

    Deloitte Touche Tohmatsu Auditores Independentes







    (Convenience Translation into English from the Original Previously Issued in Portuguese)

    INDEPENDENT AUDITORS’ REPORT

    To the Shareholders and Management of
    Companhia de Saneamento Básico do Estado de São Paulo - SABESP
    São Paulo - SP

    1. We have audited the accompanying balance sheets of Companhia de Saneamento Básico do Estado de São Paulo - SABESP (the “Company”), as of December 31, 2004 and 2003, and the related statements of operations, changes in shareholders’ equity, and changes in financial position for the years then ended, all expressed in Brazilian reais and prepared under the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements.

    2. Our audits were conducted in accordance with auditing standards in Brazil and comprised: (a) planning of the work, taking into consideration the significance of the balances, volume of transactions, and the accounting and internal control systems of the Company, (b) checking, on a test basis, the evidence and records that support the amounts and accounting information disclosed, and (c) evaluating the significant accounting practices and estimates adopted by management, as well as the presentation of the financial statements taken as a whole.

    3. In our opinion, the financial statements referred to in paragraph 1 present fairly, in all material respects, the financial position of Companhia de Saneamento Básico do Estado de São Paulo - SABESP as of December 31, 2004 and 2003, and the results of its operations, the changes in shareholders’ equity, and the changes in its financial position for the years then ended in conformity with Brazilian accounting practices.

    4. The supplementary information for the years ended December 31, 2004 and 2003, consisting of the statements of cash flows described in Note 24 and the financial statements in constant purchasing power currency, prepared in accordance with the criteria described in Note 25, item (a), and value added described in Note 25, item (b), are presented for purposes of permitting additional analyses and are not a required part of the basic financial statements. This supplementary information was audited by us in accordance with the auditing procedures mentioned in paragraph 2 and, in our opinion, is fairly presented, in all material respects, in relation to the basic financial statements taken as a whole.

    5. As mentioned in Note 6, the Company is negotiating with the State of São Paulo Government, the reimbursement of the amounts for supplementary retirement and pensions paid by the Company and the future flow of these payments to be reimbursed by the State of São Paulo Government. Due to the present stage of the negotiations between the Company and the State of São Paulo Government, it is not possible to determine the amount to be effectively reimbursed.

    6. The accompanying financial statements have been translated into English for the convenience of readers outside Brazil.

    São Paulo, March 21, 2005

    DELOITTE TOUCHE TOHMATSU Marco Antonio Brandão Simurro
    Auditores Independentes Engagement Partner

     


     
    SIGNATURE
     
     
    Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, in the city São Paulo, Brazil.

    Date: April 15, 2005

     
    Companhia de Saneamento Básico do Estado de São Paulo - SABESP
    By:
    /S/  Rui de Britto Álvares Affonso

     
    Name: Rui de Britto Álvares Affonso
    Title: Economic-Financial Officer and Investor Relations Officer
     

     

     
    FORWARD-LOOKING STATEMENTS

    This press release may contain forward-looking statements. These statements are statements that are not historical facts, and are based on management's current view and estimates of future economic circumstances, industry conditions, company performance and financial results. The words "anticipates", "believes", "estimates", "expects", "plans" and similar expressions, as they relate to the company, are intended to identify forward-looking statements. Statements regarding the declaration or payment of dividends, the implementation of principal operating and financing strategies and capital expenditure plans, the direction of future operations and the factors or trends affecting financial condition, liquidity or results of operations are examples of forward-looking statements. Such statements reflect the current views of management and are subject to a number of risks and uncertainties. There is no guarantee that the expected events, trends or results will actually occur. The statements are based on many assumptions and factors, including general economic and market conditions, industry conditions, and operating factors. Any changes in such assumptions or factors could cause actual results to differ materially from current expectations.