UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, DC 20549
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FORM 8-K
CURRENT REPORT
PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934
Date of Report (Date of earliest event reported): February 23, 2007
APAC Customer Services, Inc.
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(Exact Name of Registrant as Specified in Charter)
Illinois 0-26786 36-2777140
(State or Other Jurisdiction (Commission File Number) (IRS Employer
of Incorporation) Identification No.)
Six Parkway North, Deerfield, Illinois 60015
(Address of Principal Executive Offices) (ZIP Code)
Registrant's telephone number, including area code: (847) 374-4980
Not Applicable
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(Former Name or Former Address, if Changed Since Last Report)
Check the appropriate box below if the Form 8-K filing is intended to
simultaneously satisfy the filing obligation of the registrant under any of the
following provisions:
[ ] Written communications pursuant to Rule 425 under the Securities Act
(17 CFR 230.425)
[ ] Soliciting material pursuant to Rule 14a-12 under the Exchange Act
(17 CFR 240.14a-12)
[ ] Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange
Act (17 CFR 240.14d-2(b))
[ ] Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange
Act (17 CFR 240.13e-4(c))
Item 2.02. Results of Operations and Financial Condition.
On February 23, 2007, APAC Customer Services, Inc. (the "Company") issued a
press release setting forth the Company's financial results for the fourth
fiscal quarter and year ended December 31, 2006. A copy of this press release is
attached hereto as Exhibit 99.1 and is incorporated by reference in this filing
in its entirety.
Item 9.01. Financial Statements and Exhibits.
99.1 Press Release, dated February 23, 2007, of the Company.
This document contains forward-looking statements within the meaning of the
Private Securities Litigation Reform Act of 1995. Statements that are not
historical facts, including statements about the beliefs and expectations of the
Company and its management, are forward-looking statements. All forward-looking
statements are inherently uncertain as they are based on various expectations
and assumptions about future events, and they are subject to known and unknown
risks, uncertainties and other factors, which may cause actual events and
results to differ materially from historical results or the future results
expressed or implied by the forward-looking statements. The Company intends its
forward-looking statements to speak only as of the date on which they were made.
The Company expressly undertakes no obligation to update or revise any
forward-looking statements as a result of changed assumptions, new information,
future events or otherwise.
The following factors, among others, could cause actual results to differ from
historical results or those expressed or implied in the forward-looking
statements: revenue is generated from a limited number of clients and the loss
of one or more significant clients could have a material adverse effect on the
Company; terms of our client contracts; availability of cash flows from
operations and borrowing availability under the Company's loan agreements;
ability to effectively manage customer care center capacity and offshore growth;
ability to conduct business internationally, including managing foreign currency
exchange risks; ability to attract and retain qualified employees; and
fluctuations in revenue associated with the Company's Medicare Part D enrollment
and customer care programs.
Other reasons that may cause actual results to differ from historical results or
those expressed or implied in the forward-looking statements can be found in the
Company's Annual Report on Form 10-K for the year ended January 1, 2006 and its
subsequent filing on Form 10-Q for the fiscal quarters ended April 2, 2006, July
2, 2006 and October 1, 2006. These filings are available on a web site
maintained by the SEC at http://www.sec.gov.
The information included in Exhibit 99.1 hereto shall not be deemed "filed" for
purposes of Section 18 of the Securities and Exchange Act of 1934, nor shall it
be deemed incorporated by reference into any filings made under the Securities
Act of 1933, except as expressly set forth by specific reference to any such
filing.
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf by the
undersigned hereunto duly authorized.
APAC Customer Services, Inc.
Date: February 23, 2007 By: /s/ George H. Hepburn III
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Name: George H. Hepburn III
Title: Senior Vice President and
Chief Financial Officer
EXHIBIT INDEX
Exhibit Number Exhibit Description
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99.1 Press Release, dated February 23, 2007 of APAC Customer
Services, Inc.