RingCentral Recognized by Frost & Sullivan with the 2025 Global Customer Value Leadership Award for Excellence in Web Events

Award highlights RingCentral Events’ innovative approach; robust, AI-driven platform; and commitment to maximizing customer ROI

New, simplified pricing model further empowers marketers

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, announced today that it has been recognized by Frost & Sullivan with the prestigious 2025 Global Customer Value Leadership Award for exemplary performance in the web events industry. According to Frost & Sullivan, RingCentral Events™ stands out by taking a value-driven strategy designed specifically to make virtual, hybrid, and in-person events engaging, powerful, simple, and affordable for customers. Evaluated based on rigorous analysis, RingCentral Events excelled in several criteria, including innovative business models, optimized customer journeys, and disruptive technology integration.

“The rapid evolution of the events market and sheer competitive pressures require solutions that stand out through innovation, flexibility, and customer-centric value,” said Roopam Jain, VP of Research for Connected Work at Frost & Sullivan. “These capabilities, along with a new pay-per-organizer pricing model, show how RingCentral is consistently delivering a comprehensive and flexible event management platform that raises the bar for the industry.”

Launched in 2023, RingCentral Events has rapidly emerged as a market leader by providing users with a seamless, all-in-one event solution enriched by advanced AI capabilities. Unique features include AI assistance for content creation, multilingual support, a high-quality native production studio, and extensive analytics that empower businesses to plan, host, and measure successful events with ease.

Experiencing strong momentum and increasing adoption from industry-leading brands, including Adobe, AWS, HP, HubSpot, Target, NBC Universal, NYU, Harvard (Office for Equity, Diversity, Inclusion and Belonging), Michigan State University, BDO USA and more, RingCentral Events continues to achieve significant growth in customer acquisition and bookings, reinforcing its position as the event management solution of choice for delivering powerful attendee experiences at scale.

“We’re extremely proud to receive this distinguished recognition from Frost & Sullivan, reinforcing our approach to delivering maximum value and superior innovation for customers,” said Kristen Koenig, GM of Video Solutions and Events at RingCentral. “The award comes at an exciting moment, as we’ve just launched our transformative new pricing model, further improving affordability, transparency, and flexibility—freeing marketers to focus more energy and resources on creating unforgettable, meaningful events.”

Learn more about RingCentral’s recognition with the 2025 Frost & Sullivan Global Customer Value Leadership Award here.

New Pricing Offers Simplicity and Unlimited Flexibility

Complementing its industry leadership, RingCentral Events introduced a new pay-per-organizer pricing model aimed directly at alleviating frustrations commonly faced by event marketers, including attendee limits, registration caps, and hidden fees. The revamped structure offers unlimited events, webinars, and attendee registrations without arbitrary thresholds, letting users easily forecast and control costs while scaling impactful experiences.

“The new pricing structure from RingCentral Events represents a dramatic shift: instead of anxiety over attendee numbers or surprise charges, event planners now have complete strategic freedom,” said Dahlia El Gazzar, Tech Evangelist and Founder of DAHLIA+Agency. “RingCentral is simplifying event management pricing, empowering organizers to deliver creative, engaging event experiences without barriers.”

RingCentral offers an enhanced, 30-day free trial of RingCentral Events Enterprise, providing full access to explore its extensive capabilities without upfront costs.

For more information on RingCentral Events pricing and plans, visit https://www.ringcentral.com/office/plansandpricing.html#events.

About RingCentral

RingCentral is a leading provider of trusted AI business communications, contact center, conversational intelligence, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence and unlocks rich customer and employee interactions to provide insights and improved business outcomes. With decades of expertise in reliable and secure cloud communications, RingCentral has earned the trust of hundreds of thousands of customers and millions of users worldwide. Visit ringcentral.com to learn more.

©2025 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Events, and the RingCentral logo are trademarks of RingCentral, Inc.

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